Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Dec 17, 2019

Very excited to try the program.

By Paul K., Lakeland, FL, Verified Reviewer

Everyone I talked to was very supportive, pleasant, and professional. I am looking forward to my end result. If you are in need of debt relief this is the company to choose. I am very happy I joined and you will be too. Again, all the people are great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 23, 2019

We value your kind feedback, Paul! Our team is here for you when you need us, and we love to be a part of your debt-free journey. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Posted on Dec 17, 2019

Sue is awesome!

By Tyler G., San Diego, CA, Verified Reviewer

Sue Halum is amazing! She’s very sweet and relatable and explains everything in detail but in layman’s terms so you can understand. I missed a payment and she worked with me to help me get it figured out and back on track. You can tell she really cares about you becoming debt-free!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 23, 2019

Thank you for your review, Tyler! It's always in our best interest to make sure we give you the best experience we can, and we're committed to you along your journey to financial freedom. Our team is pleased knowing Sue took such great care of you. If you come across any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Posted on Dec 18, 2019

Professional

By Charles F., Michigan, Verified Reviewer

Ryan was very professional and walked me through the signup procedure, costs, timeline and legal protection afforded with the plan. He was helpful, courteous, and as I said, professional.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 23, 2019

Charles, thank you for your feedback! It's always in our best interest to make sure we give you the best experience we can. We are thrilled Ryan did that for you. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Dec 26, 2019

Freedom Debt Relief

By Shane W., Florida, Verified Reviewer

So far very easy process, friendly staff to speak with. They followed up with my inquiries and I was able to get access to my online dashboard and do a lot of the things I needed to do myself, which made it nice.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 7, 2020

Welcome to Freedom Debt Relief, Shane! We are thrilled for the opportunity to serve your financial needs. Thank you for taking out the time to share your experiences thus far. Also, great job becoming familiar with your Client Dashboard. This is an excellent tool to use when monitoring your progress in our program. You can also chat with us live when logged in! Thank you for choosing Freedom Debt Relief to reach your financial goals.

Helpful Review? 1 Person Has Voted

Posted on Dec 28, 2019

Debt freedom

By Angela W., Brooklyn, NY, Verified Reviewer

I am a new member of Freedom Debt Relief, I am still in my beginning phase, so far it has been smooth the entire transition. It is also easy to keep in touch we with the team if you have questions and you can look up your progress on the dashboard any time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 7, 2020

Thanks for sharing your feedback on our program, Angela! Our team is thrilled to be of service to you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jan 2, 2020

Great customer service

By Jorge H., California, Verified Reviewer

I had lots of questions about my options. I spent a few days considering my options and continued to ask questions. The customer service was excellent and gave me the confidence to go forward.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 7, 2020

We are pleased to be of service, Jorge. Our team takes pride in offering exceptional customer service. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jan 3, 2020

Easy breezy

By Melanie B., Pearl, MS, Verified Reviewer

Having Freedom Debt Relief working for me was a burden off my mind. Sign up was no more than calling FDR and speaking to one of their CSR named Cory and answering those questions to get my account started. I was in turmoil for days over what to do until I was one of their TV commercials and thought, "I need to check this out." I’m so glad I did.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 7, 2020

That is wonderful to hear, Melanie. Our team works hard to provide the best service possible. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Helpful Review? 2 People Have Voted

Posted on Jan 7, 2020

Great people

By Janet O., Alabama, Verified Reviewer

Exactly what I needed, everyone from my first phone call to my most recent has been over the top helpful. I feel like I've made the best decision for my circumstances. I would recommend them to anyone who is in the need for this type of service.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 8, 2020

Thank you for taking the time to share your experience, Janet. Our team is thrilled we have been able to serve you. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 3 People Have Voted

Posted on Jan 7, 2020

No more stress or worry about bills.

By Thomas C., Delaware, Verified Reviewer

Freedom Debt Relief has been a Godsend. I am deeply in debt just borrowing from Peter to pay Paul when I started looking into filing bankruptcy. But I checked in with Freedom Debt Relief and signed up right away. My bills are going to be negotiated and paid by FDR and I just make sure a much smaller payment is in my account like 75% less than the monthly bills I would have to pay monthly. The people at FDR explained everything thoroughly and easy to understand. Would recommend them to family and friends 100% and anyone else who has found themselves over their head in debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 8, 2020

We appreciate your valuable feedback, Thomas. Our team is thrilled to be working with you in resolving your debt. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jan 8, 2020

Excellent service

By Hal L., Roanoke, VA, Verified Reviewer

I just have begun my service with Freedom Debt Relief. Everything that I have been promised is actually happening. I am so happy I have selected this service to help me get out of my financial pickle. I’m excited to see what the future holds for my financial freedom and I’m ready to see this journey right alongside my new partner, Freedom Debt Relief. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 8, 2020

That is wonderful to hear, Hal. Our team is thrilled to be of service to you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 3 People Have Voted

Posted on Jan 13, 2020

Our experience with Freedom Debt Relief

By Norma O., Sunrise, FL, Verified Reviewer

When my husband and I were feeling as if we had nowhere to turn, we found Freedom Debt Relief information on the internet. I made the call and we were very hopeful with the information we were given, we spoke about it and we knew we needed the help before things got worse for us. We called again and were given the information they needed so we could get started. I first would like to thank the people that were helping us in every step of the way, especially Amanda Montano, she made our problem easier to deal with, she gave us a feeling that she cared, also everyone after that they took the time to walk us through the whole application. We are on our way to getting back on our feet. Again we would like to thank all of the staff in Freedom Debt Relief for all the help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 14, 2020

Thank you for taking the time to share your feedback, Norma. Our team is so pleased to hear you received an excellent service experience and we are looking forward to your success in our program. We are here for your support and ready to help. If you have any questions or concerns along the way, we can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Jan 15, 2020

Shortfall in bank account

By Thomas E., Tarpon Springs, FL, Verified Reviewer

I survive on Social Security. I receive a large check, but have a mortgage and am involved with Freedom Debt resolving my debt aquired during my divorce a few years ago. They have negotiated a number of settlements. By mistake, I paid a bill which was going to make my bank account short by less than $5 at the end of the month and I had no way of getting an extra $5 on short notice as my only income is the SS check. I called and talked with an agent, Jeremy, and requested that my month's deposit be reduced by $5 so there would be no overdraft. He was able to do that for me. I know this sounds like a small thing, but if you can avoid overdrafts your life is much simpler. Thank you Jeremy.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 23, 2020

Thomas, we appreciate your feedback regarding our services! We understand that there are difficult times, and we try our very best to be as flexible with our clients as possible. If there is ever anything that you are concerned about please feel free to call Client Services at (800) 655-6303. Thank you for trusting us to be your partners towards a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jan 31, 2020

The FDR program is the best.

By Shelly H., Brooklyn, NY, Verified Reviewer

I was very happy when my friend told me about this FDR program. I never thought they had such good programs like this to really help people out of they financially difficult. I was so happy to call to get things going for me. You guys are doing a fantastic job and I was happy to know you guys are trustworthy too and have good intentions. I’m happy to introduce any one of my friends or my relatives to this program at any time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 2, 2020

Greetings, Shelly! We couldn't be any happier than to see another satisfied client! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Helpful Review? 1 Person Has Voted

Posted on Jan 31, 2020

Awesome

By Raul B., Naples, FL, Verified Reviewer

That's all I can say...The best company who takes a personal interest in customers' needs. Today my wife and I feel less stressful knowing Freedom Debt Relief is taking care of our finances.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 2, 2020

We value your feedback, Raul, and would like to thank you! We aim to give our clients a lifetime experience with us, as we know how hard this journey can be. If you ever have questions or concerns, please lean on our team of professionals. You can call them at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Feb 9, 2020

Very professional

By Edward B., New York, Verified Reviewer

Hello, my name is Edward Baum and I had Freedom Debt Relief settle fourteen accounts on my behalf. First I would tell anyone you need patience to get yourself out of debt. They told me forty-eight months. It was about that. They saved me time and money and I am grateful for my experience. Customer service was always professional and courteous. FDR dashboard a major plus. Thank you Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 16, 2020

Hi Edward! We greatly appreciate your sharing your excellent experience with us. We are so happy to hear how successful your program has been. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Posted on Feb 10, 2020

Needed help/advice

By Lee C., Las Vegas, NV, Verified Reviewer

Sometimes when it rains it pours. I just carry a bigger umbrella. When you speak your truth in a situation and when you speak to the "correct" person, it oftentimes helps get results that one needs in a sticky situation which mine is/was. I contacted Ms. Betsy at Freedom Debt Relief, she has been my Guardian Angel throughout my ordeal since day one. I couldn't be happier and or blessed by her expert tutelage.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 16, 2020

Thank you so much for your amazing feedback, Lee! Our team of professionals loves providing our clients with constant support throughout this process. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Feb 14, 2020

Grab the life line

By Roger S., Charlotte, NC, Verified Reviewer

Unfortunate circumstances led to my finding myself drowning in debt. Trying to borrow myself out of debt was not working. Actually it made matters worse. I grabbed the lifeline that Freedom Debt Relief presented me with and I am happy to feel relief already. All the facts were presented to me professionally and I did not feel pressured. Glad to be on board to find financial relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 16, 2020

Welcome aboard, Roger! We couldn't be more excited for you, remember to stay committed. Our team of professionals will be there every step of the way to assist you whenever you need it. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Posted on Feb 14, 2020

I believe this program is a good one

By Koladi K., California, Verified Reviewer

Ann Ko coordinated my application.

She was patient, considerate, and caring and took the time to explain various aspects of the program and I believe that this program is a good one.

My program becomes effective on this 28th - will find out how the implementation goes.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 16, 2020

Welcome to the program, Koladi! Thank you so much for your awesome feedback concerning our agents. We love providing our clients with excellent service while helping them obtain their goal of becoming debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2020

Helpful

By Thomas R., Kissimmee, FL, Verified Reviewer

Right from the beginning, the people that I talked to were very straight forward and helpful in explaining and answering all the questions that I could think of at that time. Since the first time I had contact with anyone I still get the same honest and helpful answers. I am still a little nervous but at the same time, I am really grateful for all the help they give me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 17, 2020

Thomas, thank you for your amazing review. We pride ourselves in giving our clients as much information as we guide them through this process. Feel free to check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Feb 25, 2020

Can finally see the forest through the trees!

By Patricia C., Dallas, TX, Verified Reviewer

I have been struggling for years to reduce my debt, to no avail. I have had a lot of medical expenses and a "so-called friend" scam me out of a lot of money, putting me in a precarious financial situation.

I had the opportunity to contact Freedom Debt Relief to address my concerns. I qualified for their program and am just getting started on reducing my debt in a 3-4 year time period. I realize that my credit score will take a hit during this process, however, the end result of being debt-free is worth it. Once I am debt-free, my score should get a huge boost.

The people at Freedom Debt Relief along with their affiliates are fantastic to work with.

So far my experience has been a great one!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 1, 2020

Welcome to the program, Patricia! We are so happy you decided to let us assist you in the financial future of your desires. We are excited to see you through this journey. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!

Helpful Review? 1 Person Has Voted

Posted on Feb 26, 2020

Great job as always

By Moe H., Sterling, VA, Verified Reviewer

Thank you for all that you do...and I did recommend you already and my friend is a customer with you. Hopefully, I will be done soon and be free again and can enjoy my life again after all this, thank you again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 1, 2020

Moe, it is our great pleasure to assist you with becoming debt-free. As you stick to your monthly commitment, you'll be one step closer to the future you desire! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Feb 28, 2020

CAN'T WAIT

By Kelly B., Nebraska, Verified Reviewer

I know you people are going to help me so much. It's going to be such a relief to get this weight off my shoulders and I will know with your help I'm going to see the end, thank you so much. You're an amazing company that helps a lot of people and we all appreciate it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 1, 2020

Thank you so much for your thoughtful feedback, Kelly! We are glad we could give you some relief during this time. We know you will enjoy the results provided by the program. You can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Feb 29, 2020

Debt help

By Sharon H., Edgewater, FL, Verified Reviewer

They were very helpful in setting us a plan we could afford and in a short period of time we will be debt-free. They were very good to explain how it worked and answered all our questions. The stress relief was a lifesaver and they are there whenever you need answers to questions you have.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 1, 2020

Sharon, thank you for your kind review. We are so glad we could be of assistance to you in becoming debt-free. We can't wait to get you started! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!

Helpful Review? 1 Person Has Voted

Posted on Mar 3, 2020

One time payment

By Rebecca M., Elk City, OK, Verified Reviewer

The person I talked to was very knowledgeable and able to process my payment with no issues. Took only minutes to complete process. She gave me the date the withdrawal would take place and verified all my information.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 6, 2020

Hi Rebecca! Thank you for taking the time to leave us a review. We are happy to hear you are satisfied with the service you have received. Our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. Remember, if you ever have any questions or concerns, feel free to reach out to us at 1 (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Mar 3, 2020

I was helped very well!

By Teri C., Texas, Verified Reviewer

I spoke to a gentleman and he was very equipped to do what I asked of him! I asked him to add money to my account and he put me on hold for a very short time. When he came back he told me it was all taken care of and told me the full amount that would be taken out of my account from now on!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 6, 2020

Hi Teri! We love to hear about another satisfied client! We take pride in providing the best service possible! Remember, you can follow along with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Mar 9, 2020

Best solution

By Corrine C., Daphne, AL, Verified Reviewer

Freedom Debt Relief has been and still is the best solution to help resolve debt relief. I did not want to file for bankruptcy and didn’t feel my debt was really enough to justify that action. So, when I called Freedom Debt Relief, they were so helpful and supportive and made the whole process seamless and easy. I appreciate the emails keeping me informed of the status of my account. Everyone I’ve talked with has great customer service skills too.

Thank you Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 11, 2020

Corrine, thank you! We are so pleased to see you are satisfied with the results of the program since we work extremely hard to support you along the way. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

Posted on Mar 9, 2020

Prompt and proficient

By Sarah N., Michigan, Verified Reviewer

The representative was very attentive and resolved my request very efficiently. I could tell she knew the ins and out of the procedure. The representative gave me a great piece of advice which I am for sure going to give a shot!

Thank you for hiring people who are smart and loyal to their customer's needs.

I would like to add that whenever I have called FDR, I have always had a pleasant experience. Your management should know that your team does a great job in keeping the professional and pleasant attitude towards customers. I have always seen your representatives go above and beyond to help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 11, 2020

We value your feedback, Sarah, and would like to thank you! We aim to give our clients a lifetime experience with us, as we know how hard this journey can be. Our team professionals will continue to help you with anything you need! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!

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