This company has been deducting money from my account for months. I have not received any items and I don’t want to. Please check because you owe me a lot of money. Thanks?
Bottom Line: No, I would not recommend this to a friend
Summary
Targeted for plus-sized women, Gwynnie Bee is a monthly subscription service that allows members to rent articles of clothing for a flat fee. Learn what customers are saying.
Posted on Mar 10, 2019
This company has been deducting money from my account for months. I have not received any items and I don’t want to. Please check because you owe me a lot of money. Thanks?
Bottom Line: No, I would not recommend this to a friend
Posted on Mar 16, 2019
Regretfully I am very busy and pay the almost $80.00 for two pieces of clothes I have had for over one year. It was confusing what you get...I was not even able to get a full outfit, but a skirt and dress. This is the first follow up. I will be sending it back (though I more than paid for it multiple times) and CANCEL my subscription. It is almost impossible to effectively cancel.
Bottom Line: No, I would not recommend this to a friend
Posted on Apr 17, 2019
I decided to give them a look and went to the website where apparently I inadvertently signed up! However, I never ordered/received anything. Now I find out they have been charging my card for 9 months. While it's my fault for not noticing before 9 months, I still feel like this was done intentionally and is definitely an unsavory business practice. They did offer a partial refund and a sort of apology. JUST BEWARE!
Bottom Line: No, I would not recommend this to a friend
Posted on Apr 29, 2019
Your customer service is poor and giving feedback has a time limit. Example - a complaint is immediately closed with only 24 hours to leave feedback. The fact that a member can’t cancel service online is a scam. I am not happy with your service and will be canceling on my next day off. Sad that I have to wait and spend time on the phone in order to cancel.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 9, 2019
Not only is the cost per month ridiculously high, many of the clothes come with defects and holes. Assuming they come at all. I HATE that you cannot cancel online, but you can sign up online. When you try to call in, you get the runaround and they try to pressure you into staying.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 18, 2019
I canceled my subscription last September and they've been charging me monthly ever since. When I discovered this on my bank statements, I called for a refund - they REFUSE to refund me. That's hundreds of dollars in stolen money. I opened up a complaint with my credit card company but they can only go back 60 days. Beware of giving this company your credit card number - they will not honor your cancellation.
Bottom Line: No, I would not recommend this to a friend
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