HairMax

HairMax

Overall Rating

1.8

14 Customer Reviews

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Summary

HairMax sells at-home devices designed to deliver low-level laser therapy to your scalp to improve mild to moderate hair loss.

Pros

  • Wide Range of LLLT devices that vary in usage and price point
  • Proven effective for many forms of hair growth through clinical studies
  • Most devices need to be used for less than 90 minutes per week

Cons

  • Not all users experienced results
  • 20% restocking fee for returns
  • Must be used indefinitely to maintain results
  • Doesn’t work for all forms of hair loss

Customer Reviews

1.8 Stars out of 14 Reviews
5 Star:14% 4 Star:0% 3 Star:0% 2 Star:21% 1 Star:64%
14% Recommend This Company
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Posted on Dec 16, 2019

Disappointed

By Renie J., Buffalo, NY, Verified Reviewer

Disappointed!

I have been using my 9-laser hair comb since September 1, 2018. Three times a week for the prescribed 11-12 minutes each session for 14 months, faithfully. And I am sorry to say that I have lost an additional (approximately) 40-50% of my hair. I have half the amount of hair I had last year before I started using this device. I am NOT saying this device made me lose my hair, but I AM saying this device did nothing to help me retain or regrow ANY NEW hair. I had big hopes, even though my dermatologist did tell me it probably would not work before I started last year. For those individuals that claim this device works, good for you! For me, big disappointment.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jun 23, 2021

Wow! I am so impressed!

By Marianne P., Louisville, KY, Verified Reviewer

I am 65, have great skin, but my hair was getting so thin I felt like I was going to have to start wearing a hairpiece to feel confident again. I tried hair shampoo treatment products, some of which stopped my hair from falling out, but didn’t see the regrowth I wanted. I purchased the HairMax handheld brush last July, hoping that this purchase wasn’t going to be a waste of time and money like so many things that I have bought. Well, let me tell you - I am thrilled with the results! I have before and after pictures, the latest of which was taken last week. I was absolutely shocked when I compared the pictures. I knew my hair was fuller, but didn’t realize how well it had grown back in.

I use the brush twice a week, but honestly, I am certainly not perfectly on schedule by any means. The product was easy to use, and took about 5 minutes or so to use. My problem was remembering to use it! Had I used it religiously, it wouldn’t have taken me so long to write this review. I would forget about it for a week, two weeks, sometimes longer, and would be reminded when my hair started falling out again.

I will use this brush until it wears out, and plan to upgrade to the cap at that time.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I was surprised that the product wasn’t over hyped.

Ordering was easy, received promptly.

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Feb 12, 2022

15 months and nothing

By Jack F., Florida, Verified Reviewer

Followed directions exactly and consistently, but thinning at frontal hairline continued, if not gotten worse.

Chat with company rep ended with “try a dermatologist who specializes in hair loss”. Other contact said "Sorry, you are in a group of only 7% who report no growth."

Fortunately, I didn’t spend $1000+ on this device.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Nice packaging and instructions that sounded scientific

Didn’t work

Showing 12-14 of 14

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