HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on Jun 23, 2018

Best of the best

By Jess W., Stratford, Ontario, Canada, Verified Reviewer

If you're looking for a whitening system you have the best one out there! The HiSmile system is the best I have ever used! If you don't have the means to splurge on the full kit (which is worth every penny) then at least try the whitening pen. You see results quicker than any pen out there, and if you pair it with the whitening gel and light kit, you'll see results even quicker! I have had no added sensitivity at all, and I take the pen with me everywhere. Do yourself a favor and stop searching, you've found the one that is going to give you the quickest results with HiSmile!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Jess!

Thank you for your honest review, we loved reading every word. We aim to assist those that may have experienced sensitivity in the past and use natural ingredients to ensure NO sensitivity or enamel damage by avoiding the use of peroxide in our products.

We appreciate your support and welcome you to the HiSmile Fam!

Helpful Review? 2 People Have Voted

Posted on Oct 23, 2018

Comfortable, easy, convenient

By Shaun O., Calgary, Alberta, Canada, Verified Reviewer

I love how quick, easy, and convenient this product is. Compact and hassle-free, and I saw great improvements and a difference after just 4 applications. I love my new smile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Oct 23, 2018

Hey Shaun,

That's so great to hear! Our aim is to create a product that is easy and quick so I am glad you experienced this when using our Teeth Whitening Kit.

Welcome to the HiSmile fam and happy HiSmiling!

Helpful Review? 2 People Have Voted

Posted on Jan 12, 2017

Gentle and easy to use

By Natalie, Sydney, Australia, Verified Reviewer

I have very sensitive teeth, but this didn't irritate my gums at all. It gently whitened them, so don't expect drastic results overnight, but the use of it every day really did get rid of some of those horrible dark stains! I'll definitely keep using their products.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 15, 2017

Hey Natalie,

Thanks for sharing your positive experience. We are so happy we can help you achieve amazing results without causing any sensitivity to your pearly whites.

Depending on your type of teeth, customer's can experience an array of results within your initial couple of applications. However, you should see a great result within your 6 applications!

Feel free to email us at info@hismileteeth.com for tips on how to achieve optimum results.

Happy HiSmilin'

Helpful Review? 1 Person Has Voted

Posted on Jan 24, 2017

I'm completely in love with this product !

By Alex, United States, Verified Reviewer

This product is wonderful. It makes my teeth incredibly white. I have to recognize that it really works. It became my daily routine, and it's easy to use, very quick and not expensive. I would definitely recommend it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 24, 2017

Hi Alex,

Thanks for sharing your amazing feedback! So happy to hear you love our product as much as we do.

Happy HiSmiling.

Helpful Review? 1 Person Has Voted

Posted on Feb 3, 2017

So so happy with the results!

By Emily Closson, Columbia, MD, Verified Reviewer

I seriously could not be happier with my HiSmile results! I haven't had my teeth this white in years.

Admittedly, I was a little skeptical of the product at first, despite all of the great reviews and great "before and After" pictures, but I am beyond ecstatic, and I'm definitely not skeptical anymore!

I highly, highly recommend that you try this if you're on the fence. My teeth went from a 6 or 7 on the provided chart to about a 2 or 3, which is almost FOUR shades whiter! Get this.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 5, 2017

Hey Emily,

Wow girl! Was so excited to read your recent experience.

Don't forget to share your before and after photos of Instagram to receive your free teeth whitening pen!

Keep Smiling.

Helpful Review? 1 Person Has Voted

Posted on Dec 5, 2017

Outstanding!

By Niclas Rømer Jespersen, Denmark, Verified Reviewer

This product is absolutely AMAZING! At the start, I didn't think this product was legit and thought it was a scam, but then one of my friends let me borrow this, and I felt joy, and I immediately went home to buy myself a new one. It was pretty cool so I bought four more for my little brother.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Dec 5, 2017

Hi Niclas,

We are so excited to hear that you are loving your HiSmile products! We would love to see your amazing results if you could send through before and after photos through to help@hismileteeth.com. Look forward to hearing from you!

Helpful Review? 1 Person Has Voted

Posted on Jan 31, 2018

Absolutely fabulous

By Matthew Byrne, Dublin, Ireland, Verified Reviewer

Without a doubt the best teeth whitening experience I have ever had. I have paid €100’s on various different products that didn’t even do half of what HiSmile did in 6 days. The very affordable price of €60 is excellent, and the customer service is amazing. I cannot thank you guys at HiSmile enough, and I can assure you, readers, that this product will 100% work for you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 4, 2018

Hi Matthew,

Thank you for your review!

It's so great to hear that you have had such a positive experience with both our products and our customer service team!

I can see you have already been speaking to our Customer Experience Specialist Brooke, and we would love to see your before and after results and possibly feature them on our HiSmile results page (@hismileresults) if this is something you are interested in.

Thank you again for your kind words and we are hoping to hear from you soon via email.

Helpful Review? 1 Person Has Voted

Posted on Feb 2, 2018

I would recommend this product to anyone and everyone!

By Skyler Vieira, Ballston Spa, NY, Verified Reviewer

Just recently I found something weird in one of my gel pens, I sent them an email, and immediately they got back to me and offered another package to be sent to me. This has never happened before, and my teeth are so white thanks to HiSmile. I recommend this product to everyone!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 4, 2018

Hi Skyler,

Thank you for leaving this review!

So great to hear we were able to assist you with your product concerns about the whitening gels--absolutely a one-off as we never see problems with our whitening gels like this, but I am glad that Aleksija was able to fix this for you so quickly!

If you haven't done so already, we are always looking for more of our real customers before and after results to feature on our HiSmile results Instagram page (@hismileresults), and if you would like to send these through please do!

Thank you for choosing HiSmile and hope to hear from you soon!

Helpful Review? 1 Person Has Voted

Posted on Feb 7, 2018

Best product experience this year

By Jacob Moore, Queensland, Australia, Verified Reviewer

I tend to buy a lot of things online. I like trying new, innovative products which make life easier and better. But until trying HiSmile, I had never received a product which "wow'ed" me enough to buy more. That was until I tried the HiSmile Teeth Whitening Kit. From the beautiful product placement in the elegant box to the friendshipy customer care, the team at HiSmile deliver a product superior to anything else on the market.

When I had a question about the product, I contacted the customer care team who were overwhelmingly helpful and demonstrated a high level of energy and enthusiasm for what they do. It is clear that the team at HiSmile enjoy their role, and who wouldn't while delivering a product which is as innovative as it is practical for everyday use.

Thanks HiSmile!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 10, 2018

Hi Jacob,

Thank you so much for your review!

I can see our Customer Experience Specialist Aleksija has been assisting you with all your inquiries previously, and it's great to hear this has had such a positive impact on you!

We absolutely love what we do here at HiSmile, from delivering the best at home whitening product worldwide to providing the best experience to our customers from start to finish, and hearing such positive feedback like this makes it even better.

Thank you for choosing HiSmile Jacob, and hope to hear more from you soon!

Helpful Review? 1 Person Has Voted

Posted on Feb 9, 2018

Excellent customer service

By Cody Chaney, Virginia, Verified Reviewer

I received my whitening kit and immediately emailed customer support when I had one gel and my light wouldn’t work properly. Support emailed back quickly with a response of a new kit in the mail in days. The new kit was great! Everything there and working properly and I am seeing results in after one use! I can’t wait to get to day 6! Thanks HiSmile!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 13, 2018

Hi Cody,

Thank you so much for this review! I'm really glad that we were able to get this fixed for you right away, as I am sure you can understand these things happen sometimes.

If you haven't done so already, we are always looking for more of our real customers before and after results to feature on our HiSmile results Instagram page (@hismileresults), and if you would like to send these through, please do!

Thank you for choosing HiSmile and hope to hear from you soon!

Helpful Review? 1 Person Has Voted

Posted on Feb 14, 2018

Amazing product!

By Shakeela Bashir, Dubai, United Arab Emirates, Verified Reviewer

I have been watching a lot of teeth whitening products and have tried few, but it was not even close to my satisfaction. I then tried the very expensive teeth whitening procedure from the dentist which gave instant whitening but was temporary.

I then came across HiSmile on Instagram and saw many positive reviews. The prices were so reasonable that it forced me to try it out. I ordered the whole gel set and saw my teeth becoming whiter in less than a week, in just 6 days! Not only did it whiten, the whiteness also consistent for about a month. I was so happy with the product that I have decided to use it on a daily basis as it is incredibly affordable, convenient to use, and takes just a few minutes to create a beautiful smile.

I highly recommend the product, which is 8 times cheaper than the dentist's expensive teeth whitening laser procedure. GREAT PRODUCT!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 18, 2018

Hi Shakeela,

Thank you so much for reaching out to us! That is so amazing to hear that you have achieved the best results, we absolutely love hearing about our customer's results!

If you haven't already done so, please email any before and after photos to our customer care team. We can possibly feature them in our HiSmile results Instagram page. (@hismileresults!)

I can see that we have already been in touch with you via email. Hope to hear more from you soon!

Helpful Review? 1 Person Has Voted
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