HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on Mar 18, 2018

My experience

By Arlette Corten, Ulestraten, The Netherlands, Verified Reviewer

First of all, I thank them for the quick delivery. The user time of 10 minutes was also very good. And I was happy with the results after only six days. Great product! Recommended to all my friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 8, 2018

5-star service

By Lyndsey Maitland , Scotland, United Kingdom, Verified Reviewer

Great service from the beginning. These products did not make my teeth feel sensitive, which I was worried would happen. I would recommend using HiSmile as the service I received was first class.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 19, 2018

Great service

By Jessie Christensen, Denmark, Verified Reviewer

This was my first time ordering from HiSmile, and unfortunately, my order never arrived. I contacted customer service and after a few hours, they responded.

After a few emails, and no order had arrived at my place, they were so kind to send me a new one. It only took a few days, and I had already received my order.

Not often that I have had that great of a service! Thank you HiSmile!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 13, 2018

Amazing

By Molly Annabella Jackson, Feilding, New Zealand, Verified Reviewer

AMAZING - it's all I can say! I thought I would try HiSmile out for myself to see if it would live up to the hype it gets. And it sure did! I started off with "tingy-coloured" teeth, and now they are white as anything! And as a bonus, the shipping was on time and customer service was also AMAZING.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Molly! I am so pleased that you have loved your results with our Teeth Whitening Kit. We appreciate all feedback and to hear you have had such an amazing experience, makes it all worthwhile! Have a lovely day.

Helpful Review? 1 Person Has Voted

Posted on May 16, 2018

Love

By Stefani Kay, New York, Verified Reviewer

I really love this product. I was so impressed with the original results, that I signed up for the subscription. When my LED went haywire, I contacted customer s service and I really anticipated a runaround. The rep was very helpful and got a replacement LED out to me super quick. I highly recommend HiSmile. Affordable and effective!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Stefani, our subscription service is perfect to keep your teeth white all year round! I am pleased you have subscribed and become part of the HiSmile family! Keep HiSmiling!

Helpful Review? 1 Person Has Voted

Posted on May 23, 2018

Completely recommend!

By Stephanie S., Elkhart, IN, Verified Reviewer

I have been using HiSmile products for a while now and I love it! I have tried so many teeth whitening products; from the store, by recommendation of my dentist, and I even asked my orthodontist. I noticed the biggest difference when using HiSmile and it doesn’t damage my teeth and gums like some other products might.

Out of all the HiSmile products my favorite has to be the teeth whitening kit. I continuously buy more gel syringe refills, and there’s definitely a noticeable difference with every use! It’s super easy to use. I use it during my nighttime routine and the ten minutes goes by so quickly. It absolutely does not hurt, and my gums don’t get sore like some other teeth whitening products cause.

I am also a huge coffee addict, so I worry that it will stain my teeth. However, I’ve been trying the day and night toothpaste, and so far I love it! My teeth look great despite the fact that I live off at two cups of coffee a day.

Overall, I really do recommend HiSmile products! It doesn’t hurt to try it out. I started with the Ultimate Bundle, and I’m completely hooked!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Stephanie, thanks for sharing your amazing experience with our HiSmile fam! I am so pleased to hear you have loved your experience and are following our product instructions to a tee, you definitely are able to achieve optimal results by doing your whitening applications at night. Our Kit and toothpaste are a match made in heaven, especially for a coffee lover like yourself!

Helpful Review? 1 Person Has Voted

Posted on May 29, 2018

Wonderful system

By Robert A., Grand Rapids, MI, Verified Reviewer

I was very pleased with this system, even more, pleased that it didn’t cause any sensitivity issues for me! I would definitely recommend this to my friends and plan to use it again in the future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 29, 2018

Hi Robert! I am so pleased you loved your HiSmile experience and would recommend to friends. Our natural ingredients ensure no sensitivity or discomfort, which means each time you whiten, you can still enjoy those cold drinks and hot food! We are happy to have you a part of the HiSmile family!

Helpful Review? 1 Person Has Voted

Posted on Jun 1, 2018

Great!

By Charmaine M., Queensland, Australia, Verified Reviewer

I used the HiSmile teeth whitening kit, not really knowing much or how it will turn out. But it was amazing. I started out at around four (on the picture graph that comes with the kit) with a bit of discoloration, but moved to a two, with a lot of the discoloration fixed. It’s definitely a cheaper way as well to get whiter teeth than spending a lot at the dentist.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 4, 2018

Hi Charmaine, I am so pleased that noticed such great results, and a loss of discoloration. Happy HiSmiling!

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2018

Love HiSmile!

By Courtney K., British Columbia, Canada, Verified Reviewer

I love this product. Every time I run out I buy more because it works so well. I’m pleased that they use all natural products, nothing worse than putting chemicals in your MOUTH! I also love the fact that it doesn’t wear away the enamel on your teeth, so there’s NO sensitivity whatsoever. Overall I love the HiSmile products.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 4, 2018

Hi Courtney! Thank you for this glowing review and becoming a loyal customer. Our natural products make for a sensitive free application without harming your enamel, it's a win-win situation! Welcome to the HiSmile family.

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2018

Fab customer service!

By Sarah E., Guernsey, Channel Islands, United Kingdom, Verified Reviewer

Hi Brooke,

Thank you so much for getting back to me. Thanks to you, I have now received my HiSmile package, and I’m delighted! I can’t wait to get started! Yesterday, I called the DHL number you provided. I spoke to a lovely lady who contacted my local DHL office and arranged for today’s delivery. I’m so happy!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 4, 2018

Hi Sarah! I am so happy you have received your HiSmile package and are excited to begin you six consecutive applications. I can't wait to see your results! Don't forget to share them via the #hismileresults.

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2018

This product changed my life

By Scylilna S., Cleveland, OH, Verified Reviewer

A smile says a thousand words, but I haven't smiled for many years due to the discolorations of my teeth. I was ashamed due to my discolored teeth. I have tried so many products but nothing worked. I lost my confidence and my ability to smile as well. I found HiSmile through a YouTuber and saw her amazing results that I wanted to try it.

Thank you to HiSmile for making a product that gave me hope, which has finally made me smile again without feeling ashamed of my teeth. I am so happy that I did and grateful to HiSmile for bringing back my confidence and my smile. Thank you HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 7, 2018

Hey Stephanie - Thanks for sharing your amazing experience with us! Nothing makes you feel more confident than a glowing smile and we are so happy to hear we have been able to boost your confidence that little bit more. So beyond happy to hear you have your smile back and are now apart of the HiSmile family!

Helpful Review? 1 Person Has Voted
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