HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on Jun 12, 2018

Very satisfied!

By Samuel T., Toronto, Ontario, Canada, Verified Reviewer

The service was beyond my expectations! Highly recommended! I’m in the customer service field and not only is their product great, but the employees are easy to deal with! If you haven’t tried it, I’d encourage you to give it a try!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Samuel!

Thank you for the kind words, I have passed this along to the team and we are more than happy to assist above and beyond!

Welcome to the HiSmile Family!

Helpful Review? 1 Person Has Voted

Posted on Jun 23, 2018

Customer service

By Sam K., Portland, OR, Verified Reviewer

I had a problem with the product and dreaded the idea of having to contact customer service. I didn’t want to deal with the frustration, confusion, and impatience that would no doubt follow, but I was left with no choice in the end. Little did I know, Brooke was friendliest and most efficient product rep that I had the good fortune of being assigned to. She was wonderful to talk with, completely professional, quick to respond, and solved my problem like a dream. I very much appreciate Brooke making our interaction a good experience. Thank you, Brooke!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Sam!

Thank you for your honest feedback - I have passed this along to Brooke and she was pleased to have assisted you above and beyond!

Our Customer Experience Specialists aim to provide the easiest and most convenient assistance to all our customers!

Once again thank you for your glowing review!

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2018

Amazing products and service!

By Nicole F., New Brunswick, Canada, Verified Reviewer

HiSmile products are amazing. They work like they should without any discomfort or irritation. Results were exactly what they said they would be. Shipments come in a timely manner. The subscription service is great, so you never run out. Customer service is very friendly and helpful. I recommend them to everyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Nicole!

Thank you for these lovely words, I am so pleased you have loved using your Teeth Whitening Kit and have experienced all the positives when whitening with us! We ensure no discomfort or sensitivity by using natural products and avoiding peroxide that can cause enamel damage to ensure great results and a greater experience for all our HiSmilers!

Thank you again for these kind words - I have passed them along to our team.

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2018

Amazing stuff

By William S., Lansdale, PA, Verified Reviewer

I LOVE this product! I just had a lot of dental work done and the last thing I wanted to do is whiten my teeth, so I did some research on this product and the previous reviews were great, so I gave it a shot, and here I am giving a great review myself because it definitely does work. And I am definitely happy. Thank you HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 26, 2018

Hi William

Thank you so much for sharing your review!

I am pleased you experienced such great results and gave us a shot after your dental work! We use natural ingredients to ensure no sensitivity or discomfort and I am so pleased you can confirm this.

Welcome to the HiSmile family.

Helpful Review? 1 Person Has Voted

Posted on Jun 30, 2018

Spectacular staff

By Domenico D., Catania, Sicilia, Italy, Verified Reviewer

I love this product. HiSmile was really helpful, the staff is extraordinary, they are well organized and always ready to help customers, thanks for everything. I am very happy with the results obtained.

Bottom Line: No, I would not recommend this to a friend

Company Response from HiSmile

Jul 4, 2018

Hi Domenico,

I am so pleased you loved your HiSmile experience from start to finish! Welcome to the family.

Helpful Review? 1 Person Has Voted

Posted on Jul 4, 2018

Great results

By Laura B., Michigan, Verified Reviewer

We had great results! Easy to use, no burning. It was wonderful! It is worth the extra for shipping fast. I love the product and would recommend it. My husband used it to, and we are ordering more. His teeth were noticeably whiter.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 4, 2018

Hi Laura,

We pride ourselves on using natural ingredients to ensure NO sensitivity or discomfort. I am happy you and your husband love your results with no fuss! Happy HiSmiling.

Helpful Review? 1 Person Has Voted

Posted on Jul 25, 2018

Amazing!

By Anton L., Anchorage, AK, Verified Reviewer

When I first heard of this product, I was a bit hesitant on buying it because it seemed too good to be true, but after buying the kit, I do not regret it one bit! The kit was so easy to use, the instructions were easy to follow, and I saw whiter teeth within the first two days! After using it for the six days, I do not regret this purchase at all!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 25, 2018

Hi Anton,

Thank you for your review! We are so pleased you have loved your HiSmile experience, with the ability to achieve up to eight shades whiter in six days, it does seem to good to be true! Reality is, we pride ourselves on designing a product that uses natural ingredients that achieve great results! Happy HiSmiling Anton!

Helpful Review? 1 Person Has Voted

Posted on Aug 4, 2018

The whitest and the quickest

By Josh B., London, England, Verified Reviewer

I recently purchased the whole kit and some extra syringes as I am soon to get married and have what I would class as disgustingly stained teeth. I didn’t feel comfortable or confident in myself whenever I smiled, but now after using this, my teeth look 1,000,000 times better! I honestly couldn’t be happier!

Now I feel happy enough to be walking around and smiling all day, every day to show off my new teeth!

Also, to add, I didn’t really need the extra syringes after, but as I drink tea a lot I’ve made sure I get them as I know my teeth will stain otherwise. But to help this, I also bought the day and night toothpaste, which is AWESOME.

I love it all!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Aug 5, 2018

Hi Josh!

We are so pleased to hear you were able to achieve such amazing results for your special day! Having inner and outer confidence is the best feeling, and we are sure you are beaming, thank you for the kind words!

If you need any additional assistance don't hesitate to reach out to our customer experience team, help@hismileteeth.com Congratulations on your wedding, we are sure it will be an AMAZING day!

Helpful Review? 1 Person Has Voted

Posted on Aug 10, 2018

Not just a hype machine!

By Chris S., Adelaide, South Australia, Verified Reviewer

After just my second refill I am stoked that my teeth are already several shades whiter. I used the starter kit for six days straight and then after a few days began using just twice a week! Great company, great vibe, and great product.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Aug 13, 2018

Hey Chris! I appreciate you taking the time to share your thoughts on our products. I am so happy to hear your experience with HiSmile was nothing short of amazing. Nothing is better than a white smile! Happy HiSmiling!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2018

Amazing product! I won't buy anything else!

By Morgan O., Rupert, ID, Verified Reviewer

I have never purchased a better product! I have tried multiple teeth whitening products that leave my teeth feeling sensitive, even to the point of pain after a session for a good solid week. Each session was about 30 minutes. HiSmile has seriously been a life saver for me, and it only takes 10 minutes. I purchased the entire kit and was surprised at how quickly I noticed a difference in shades. There is no pain, no sensitivity, and no wasted time! I won't buy anything else. Plus it's affordable! If I could, I would give this product a 10!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Sep 2, 2018

Hi Morgan,

Thank you for your review. We are so pleased you have experienced such great results with our Teeth Whitening Kit. We aim to provide an at-home whitening solution with no sensitivity, and the fact you can notice the difference is amazing. If you would like to share your results with us please email help@hismileteeth.com Welcome to the HiSmile family.

Helpful Review? 1 Person Has Voted

Posted on Sep 1, 2018

Amazing!

By Vanessa T., New York, Verified Reviewer

Overall, this was the quickest and easiest teeth whitening tool I’ve used so far. I’ve tried whitening strips and toothpaste from other companies, and they didn’t help my teeth. HiSmile was painless and inexpensive compared to other items I’ve tried. Not to mention it came in a really nice package.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Sep 4, 2018

Hi Vanessa,

I am so pleased you have loved your HiSmile experience! We aim to provide a product that our customers can achieve amazing results, sensitivity free and with no discomfort. The price point is an added bonus! We love our sleek and stylish packaging and the fact you love it too, makes it all worthwhile.

Happy HiSmiling.

Helpful Review? 1 Person Has Voted
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