HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on May 9, 2018

Wonderful support

By Sue Burton, United Kingdom, Verified Reviewer

I did say previously a negative result on this product but I just needed to say I have had wonderful support from Erin in Customer Service, and it looks like I might not have been applying the product correctly.

I will definitely continue with HiSmile.

Thank you guys.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Sue! Thanks for taking the time to review our product and services. I am so pleased that you were able to continue your HiSmile experience!

Helpful Review? 3 People Have Voted

Posted on May 16, 2018

Fabulous!

By Lena, Verified Reviewer

This product is fabulous! I have very sensitive teeth, so it's not easy to get a teeth whitener that won't make them hurt really bad. I mean I do also drink a lot of coffee and do enjoy my red wine too. If I hadn't taken a before and after picture, I probably wouldn't have noticed a difference just by going off the sheet, however, there was a huge difference, I mean really noticeable in a side by side photo comparison! So yeah, I totally believe it's worth the money, and I've told a few people so already.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Lena! Thanks for your amazing feedback, I am so happy to hear you are enjoying your Teeth Whitening Kit! Nothing is better than being able to enjoy your daily coffee whilst still being able to maintain your white smile!

Helpful Review? 3 People Have Voted

Posted on May 16, 2018

Every product works a miracle

By Serena Provenzano, Surrey, England, Verified Reviewer

Okay so, we are all skeptical when there are lots of products on the market that are promoted on Social Media for teeth enhancement and beauty. However, I am being completely honest with this review, and I am not doing it because I am a boaster or anything, but in true honesty. I first ordered the two toothpaste set, and the results started to show up immediately after 3-4 days. My teeth were pretty yellow, kinda grim, but after using it for a few months along with the pen and the teeth gels of which I use twice a month for a boost, my teeth are literally the whitest they have ever been.

I am always receiving compliments on how much they glow and stand out, especially with a tan!

The customer service staff have always been a delight to deal with and reply max the following day and are always supportive too. Many thanks, HiSmile, you have given me so much confidence.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Serena, I have passed this onto the rest of the customer experience staff and we are delighted to hear your honest review! By using all our products, you have been able to achieve amazing results, and I am so pleased that HiSmile was able to contribute to boosting your confidence that little bit more. I am sure you have a glowing personality as well! Thanks for being part of the family.

Helpful Review? 3 People Have Voted

Posted on May 20, 2018

Excellent results with no pain

By Julie Bennett, Wisconsin, Verified Reviewer

I’ve been using the products for about six months and love them. The teeth whitening system is quick, doesn’t hurt my gums or teeth and whitens fast. I tell all of my friends about it. Goodbye Crest Strips!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Julie, I appreciate you taking the time to leave your positive feedback on our products. I am happy to hear that our natural ingredients ensured no sensitivity throughout your whitening applications!

Helpful Review? 3 People Have Voted

Posted on May 20, 2018

Reinventing customer service

By Megan Stafford, Queensland, Australia, Verified Reviewer

One of my biggest complaints with companies today is the people that work there are unreachable. You have a question, and it gets redirected multiple times. You’re told it’s a global incident and will be fixed as soon as possible. My experience with HiSmile has been completely different. They’re doing what all companies should be doing, and that’s simply being contactable. Reliable. I already loved their product. I always get compliments on my white teeth, and the fact that I know they are there to help me whenever I need makes me wish they made more products for me to buy!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Megan, thanks for your positive review. I loved reading your thoughts on your interaction with our customer specialist team and HiSmile products! I am incredibly pleased to hear your experience with us was one to remember and stands apart from the rest.

Helpful Review? 3 People Have Voted

Posted on May 21, 2018

Loved HiSmile whitening system

By Elizabeth Ring, Satellite Beach, FL, Verified Reviewer

I've tried several teeth whitening products, and I have sensitivity. I tried HiSmile whitening products and was amazed at how white my teeth had become with only 10 minutes at a time. My friends started asking me what product I was using so I knew it wasn't my imagination! I also purchased the toothpaste and still use it, and it continues to keep my teeth white. I drink a lot of coffee and red wine and my teeth were becoming very stained. Not anymore! Love it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Elizabeth, I am so pleased to hear you are loving your HiSmile experience so far. Thank you for taking the time to share your positive feedback. Our Kit and toothpaste is the perfect combination to achieve and maintain your desired results. We are happy to have you apart of the HiSmile fam!

Helpful Review? 3 People Have Voted

Posted on May 21, 2018

Such a great product!

By Brittany J, Fort Lauderdale, FL, Verified Reviewer

After trying countless teeth whitening kits that have left my sensitive teeth feeling sore, I decided to give HiSmile’s teeth whitening kit a try! I bought their kit with the LED mouth guard, I have used the product four times already, and I’m beginning to see a difference. I feel no sensitivity whatsoever, and the product is super easy to use. It’s now apart of my nightly routine; I’ll apply a face mask and whiten my teeth for 10 minutes as well. Talk about multitasking! This kit is great for just that. I highly recommend giving HiSmile a chance. I was skeptical at first, but now I’m hooked!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Brittany, thanks for taking the time to share your thoughts on our products! Our Kit is the perfect pampering essential, especially when paired with a face mask!

Helpful Review? 3 People Have Voted

Posted on May 31, 2018

Awesome!

By Chessa J., Seattle, WA, Verified Reviewer

The packaging has really simple directions to follow. It was really easy to apply, and it only takes 10 minutes, so I just use it during my daily makeup routine. My teeth can be sensitive, but I haven’t had any problems with this product. It took only six days for me to reach the tooth shade I wanted.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 31, 2018

Hi Chessa! Thanks for taking the time out of your day to leave this review. I love how easy you found it to multitask while using your Teeth Whitening Kit! So pleased you have reached your desired results.

Helpful Review? 3 People Have Voted

Posted on Jun 12, 2018

Results of HiSmile

By David N., Lebanon, Verified Reviewer

Thank you so much for that beautiful experience of whitening teeth! I got very good results in an easy way, and I recommend everyone to ignite this product! Easy to use for every adult person!

Bottom Line: No, I would not recommend this to a friend

Company Response from HiSmile

Jun 12, 2018

Hi David, thank you for sharing your experience!

We hope you enjoy your whiter, more confident smile.

We're glad to have you as part of the HiSmile, and if you ever have any questions, please feel free to get in contact.

Have a great day David!

Helpful Review? 3 People Have Voted

Posted on Jun 15, 2018

Completely satisfied with my results

By Ida L., Denmark, Verified Reviewer

The fact that I can actually see a great difference is more than I can say for any other product that I have tried before. It is actually quite inexpensive to by the gels once you have the kit. No sensibility for me. I am going to bye refills and might also try the toothpaste, since I now know that the products do work. The company has very friendly staff as well. In total, a very nice experience and an awesome product!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 17, 2018

Hi Ida!

Thank you for leaving this great review, we love receiving result feedback and I am so pleased you saw results with no sensitivity! The Day and Night Toothpaste is perfect to assist in maintaining your amazing results.

Welcome to the family!

Helpful Review? 3 People Have Voted

Posted on Jul 25, 2018

Amazing product

By Josh K., Oahu, HI, Verified Reviewer

Everyone is a little skeptical when they first try a product. But I can say after the first week or so, you immediately see great results. The second package was already on the way and still haven't finished my first package.

Mahalo HISmile!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 25, 2018

Hi Josh,

Thank you for leaving this review! We are happy to hear you have achieved great results, enjoy your second parcel and welcome to the HiSmile family!

Helpful Review? 3 People Have Voted
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