HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on May 16, 2018

Fabulous!

By Lena, Verified Reviewer

This product is fabulous! I have very sensitive teeth, so it's not easy to get a teeth whitener that won't make them hurt really bad. I mean I do also drink a lot of coffee and do enjoy my red wine too. If I hadn't taken a before and after picture, I probably wouldn't have noticed a difference just by going off the sheet, however, there was a huge difference, I mean really noticeable in a side by side photo comparison! So yeah, I totally believe it's worth the money, and I've told a few people so already.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Lena! Thanks for your amazing feedback, I am so happy to hear you are enjoying your Teeth Whitening Kit! Nothing is better than being able to enjoy your daily coffee whilst still being able to maintain your white smile!

Helpful Review? 3 People Have Voted

Posted on May 16, 2018

Every product works a miracle

By Serena Provenzano, Surrey, England, Verified Reviewer

Okay so, we are all skeptical when there are lots of products on the market that are promoted on Social Media for teeth enhancement and beauty. However, I am being completely honest with this review, and I am not doing it because I am a boaster or anything, but in true honesty. I first ordered the two toothpaste set, and the results started to show up immediately after 3-4 days. My teeth were pretty yellow, kinda grim, but after using it for a few months along with the pen and the teeth gels of which I use twice a month for a boost, my teeth are literally the whitest they have ever been.

I am always receiving compliments on how much they glow and stand out, especially with a tan!

The customer service staff have always been a delight to deal with and reply max the following day and are always supportive too. Many thanks, HiSmile, you have given me so much confidence.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Serena, I have passed this onto the rest of the customer experience staff and we are delighted to hear your honest review! By using all our products, you have been able to achieve amazing results, and I am so pleased that HiSmile was able to contribute to boosting your confidence that little bit more. I am sure you have a glowing personality as well! Thanks for being part of the family.

Helpful Review? 3 People Have Voted

Posted on May 16, 2018

Amazing product

By Angelica Aguilar, Ontario, Canada, Verified Reviewer

I have been using this product for few years, and it works perfectly for my teeth. Since I smoke I found this product very helpful to maintain the whiteness of my teeth. This product makes your teeth white, healthy, and fresh. It is affordable.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Angelica, thank you for your honest feedback. I am glad to hear you have been able to achieve and maintain your desired results whilst still being able to enjoy your lifestyle habits! I am happy to have you apart of the HiSmile family!

Helpful Review? 2 People Have Voted

Posted on May 19, 2018

Amazing products, definitely worth trying

By Tiffany Rawlings, New South Wales, Australia, Verified Reviewer

I was at first skeptical as to just how good the results would be, however, upon trying both the whitening kit and the whitening pen, I am extremely happy. The results are amazing, and I have not encountered any discomfort after using the products. The whitening kit is simple to use and I found that after just three uses my teeth were significantly whiter. As for the whitening pen, it comes in handy when trying to get places that can be missed by the whitening kit, however, there are very few spots that were missed even with my crooked teeth. I definitely recommend giving these products a try as they are definitely worth the hype that surrounds them. I will be reordering these again once I have run out.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Tiffany, thanks for your amazing feedback. I loved reading your thoughts on our products! All our products were designed to be used for all shapes and sizes of teeth, so I am pleased to hear you are loving your HiSmile experience so far!

Helpful Review? 2 People Have Voted

Posted on May 19, 2018

HiSmile excellence

By Bradley Mintram, Adelaide, Australia, Verified Reviewer

So I was told about products that HiSmile has from a friend. She has used their products for a while and never had any issues. So I ordered the Teeth Whiting Pen. This product arrived quickly, and since I've been using it, I have been very happy with it. I'm about to try to Day Night Toothpaste. Which I'm sure will be a brilliant product too. The staff have been very helpful and responds quickly to emails and deliveries. I honestly will continue to buy my teeth products through them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Bradley, so glad your friend referred you to our site, and you were able to have such a positive whitening experience with us! I am sure you will fall in love with our day and night toothpaste as much as you did with our Kit!

Helpful Review? 2 People Have Voted

Posted on May 20, 2018

Excellent results with no pain

By Julie Bennett, Wisconsin, Verified Reviewer

I’ve been using the products for about six months and love them. The teeth whitening system is quick, doesn’t hurt my gums or teeth and whitens fast. I tell all of my friends about it. Goodbye Crest Strips!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Julie, I appreciate you taking the time to leave your positive feedback on our products. I am happy to hear that our natural ingredients ensured no sensitivity throughout your whitening applications!

Helpful Review? 3 People Have Voted

Posted on May 20, 2018

Reinventing customer service

By Megan Stafford, Queensland, Australia, Verified Reviewer

One of my biggest complaints with companies today is the people that work there are unreachable. You have a question, and it gets redirected multiple times. You’re told it’s a global incident and will be fixed as soon as possible. My experience with HiSmile has been completely different. They’re doing what all companies should be doing, and that’s simply being contactable. Reliable. I already loved their product. I always get compliments on my white teeth, and the fact that I know they are there to help me whenever I need makes me wish they made more products for me to buy!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Megan, thanks for your positive review. I loved reading your thoughts on your interaction with our customer specialist team and HiSmile products! I am incredibly pleased to hear your experience with us was one to remember and stands apart from the rest.

Helpful Review? 3 People Have Voted

Posted on May 21, 2018

Loved HiSmile whitening system

By Elizabeth Ring, Satellite Beach, FL, Verified Reviewer

I've tried several teeth whitening products, and I have sensitivity. I tried HiSmile whitening products and was amazed at how white my teeth had become with only 10 minutes at a time. My friends started asking me what product I was using so I knew it wasn't my imagination! I also purchased the toothpaste and still use it, and it continues to keep my teeth white. I drink a lot of coffee and red wine and my teeth were becoming very stained. Not anymore! Love it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Elizabeth, I am so pleased to hear you are loving your HiSmile experience so far. Thank you for taking the time to share your positive feedback. Our Kit and toothpaste is the perfect combination to achieve and maintain your desired results. We are happy to have you apart of the HiSmile fam!

Helpful Review? 3 People Have Voted

Posted on May 21, 2018

Excellent service, excellent product

By KH, Bedfordshire, England, Verified Reviewer

HiSmile is a 10/10 product. Never normally one to leave reviews for anything, however, this product definitely deserves one. Credit where credit is due. I did have an issue with delivery, however, this was completely my fault, but once I spoke to customer service specialist Rachael, I was put back on the right path and received my product in no time.

I’ve been using the product every day and must say I’m addicted. People are already commenting on my teeth. HiSmile products are a must buy. Slightly pricey for just six days usage, however, it really is worth it. Nothing better on the market at the minute. Well done HiSmile, all round great purchase.

Get buying people, you won’t regret it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey there, thanks for sharing your honest thoughts, I am so glad to hear you have had such a positive experience!

Helpful Review? 4 People Have Voted

Posted on May 21, 2018

Such a great product!

By Brittany J, Fort Lauderdale, FL, Verified Reviewer

After trying countless teeth whitening kits that have left my sensitive teeth feeling sore, I decided to give HiSmile’s teeth whitening kit a try! I bought their kit with the LED mouth guard, I have used the product four times already, and I’m beginning to see a difference. I feel no sensitivity whatsoever, and the product is super easy to use. It’s now apart of my nightly routine; I’ll apply a face mask and whiten my teeth for 10 minutes as well. Talk about multitasking! This kit is great for just that. I highly recommend giving HiSmile a chance. I was skeptical at first, but now I’m hooked!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Brittany, thanks for taking the time to share your thoughts on our products! Our Kit is the perfect pampering essential, especially when paired with a face mask!

Helpful Review? 3 People Have Voted

Posted on May 22, 2018

HiSmile kit and toothpaste

By Rachel C., Scotland, Verified Reviewer

Since using HiSmile, I have noticed a huge difference with my teeth. It has helped remove stains, made my teeth whiter and my gums look healthier. The day and night toothpaste work amazing on my teeth. The day toothpaste protects and prevents stains on my teeth, and the night one helps removes stains. They all so taste minty, and the charcoal is not messy, which is fabulous. The kit has made my teeth so much whiter, which has really helped with my confidence. I would definitely recommend its fast delivery, and the products are amazing. Thank you so much HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Rachel, thank you for sharing your experience with us! I am beyond pleased to hear you loving your HiSmile experience. I hope you continue loving your glowing smile. Happy HiSmiling!

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