HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on Jun 15, 2018

Completely satisfied with my results

By Ida L., Denmark, Verified Reviewer

The fact that I can actually see a great difference is more than I can say for any other product that I have tried before. It is actually quite inexpensive to by the gels once you have the kit. No sensibility for me. I am going to bye refills and might also try the toothpaste, since I now know that the products do work. The company has very friendly staff as well. In total, a very nice experience and an awesome product!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 17, 2018

Hi Ida!

Thank you for leaving this great review, we love receiving result feedback and I am so pleased you saw results with no sensitivity! The Day and Night Toothpaste is perfect to assist in maintaining your amazing results.

Welcome to the family!

Helpful Review? 3 People Have Voted

Posted on Jun 23, 2018

Best of the best

By Jess W., Stratford, Ontario, Canada, Verified Reviewer

If you're looking for a whitening system you have the best one out there! The HiSmile system is the best I have ever used! If you don't have the means to splurge on the full kit (which is worth every penny) then at least try the whitening pen. You see results quicker than any pen out there, and if you pair it with the whitening gel and light kit, you'll see results even quicker! I have had no added sensitivity at all, and I take the pen with me everywhere. Do yourself a favor and stop searching, you've found the one that is going to give you the quickest results with HiSmile!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Jess!

Thank you for your honest review, we loved reading every word. We aim to assist those that may have experienced sensitivity in the past and use natural ingredients to ensure NO sensitivity or enamel damage by avoiding the use of peroxide in our products.

We appreciate your support and welcome you to the HiSmile Fam!

Helpful Review? 2 People Have Voted

Posted on Jun 23, 2018

Customer service

By Sam K., Portland, OR, Verified Reviewer

I had a problem with the product and dreaded the idea of having to contact customer service. I didn’t want to deal with the frustration, confusion, and impatience that would no doubt follow, but I was left with no choice in the end. Little did I know, Brooke was friendliest and most efficient product rep that I had the good fortune of being assigned to. She was wonderful to talk with, completely professional, quick to respond, and solved my problem like a dream. I very much appreciate Brooke making our interaction a good experience. Thank you, Brooke!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Sam!

Thank you for your honest feedback - I have passed this along to Brooke and she was pleased to have assisted you above and beyond!

Our Customer Experience Specialists aim to provide the easiest and most convenient assistance to all our customers!

Once again thank you for your glowing review!

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2018

Amazing products and service!

By Nicole F., New Brunswick, Canada, Verified Reviewer

HiSmile products are amazing. They work like they should without any discomfort or irritation. Results were exactly what they said they would be. Shipments come in a timely manner. The subscription service is great, so you never run out. Customer service is very friendly and helpful. I recommend them to everyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 25, 2018

Hi Nicole!

Thank you for these lovely words, I am so pleased you have loved using your Teeth Whitening Kit and have experienced all the positives when whitening with us! We ensure no discomfort or sensitivity by using natural products and avoiding peroxide that can cause enamel damage to ensure great results and a greater experience for all our HiSmilers!

Thank you again for these kind words - I have passed them along to our team.

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2018

Amazing stuff

By William S., Lansdale, PA, Verified Reviewer

I LOVE this product! I just had a lot of dental work done and the last thing I wanted to do is whiten my teeth, so I did some research on this product and the previous reviews were great, so I gave it a shot, and here I am giving a great review myself because it definitely does work. And I am definitely happy. Thank you HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jun 26, 2018

Hi William

Thank you so much for sharing your review!

I am pleased you experienced such great results and gave us a shot after your dental work! We use natural ingredients to ensure no sensitivity or discomfort and I am so pleased you can confirm this.

Welcome to the HiSmile family.

Helpful Review? 1 Person Has Voted

Posted on Jun 30, 2018

Spectacular staff

By Domenico D., Catania, Sicilia, Italy, Verified Reviewer

I love this product. HiSmile was really helpful, the staff is extraordinary, they are well organized and always ready to help customers, thanks for everything. I am very happy with the results obtained.

Bottom Line: No, I would not recommend this to a friend

Company Response from HiSmile

Jul 4, 2018

Hi Domenico,

I am so pleased you loved your HiSmile experience from start to finish! Welcome to the family.

Helpful Review? 1 Person Has Voted

Posted on Jul 4, 2018

Great results

By Laura B., Michigan, Verified Reviewer

We had great results! Easy to use, no burning. It was wonderful! It is worth the extra for shipping fast. I love the product and would recommend it. My husband used it to, and we are ordering more. His teeth were noticeably whiter.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 4, 2018

Hi Laura,

We pride ourselves on using natural ingredients to ensure NO sensitivity or discomfort. I am happy you and your husband love your results with no fuss! Happy HiSmiling.

Helpful Review? 1 Person Has Voted

Posted on Jul 25, 2018

Amazing!

By Anton L., Anchorage, AK, Verified Reviewer

When I first heard of this product, I was a bit hesitant on buying it because it seemed too good to be true, but after buying the kit, I do not regret it one bit! The kit was so easy to use, the instructions were easy to follow, and I saw whiter teeth within the first two days! After using it for the six days, I do not regret this purchase at all!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 25, 2018

Hi Anton,

Thank you for your review! We are so pleased you have loved your HiSmile experience, with the ability to achieve up to eight shades whiter in six days, it does seem to good to be true! Reality is, we pride ourselves on designing a product that uses natural ingredients that achieve great results! Happy HiSmiling Anton!

Helpful Review? 1 Person Has Voted

Posted on Jul 25, 2018

Amazing product

By Josh K., Oahu, HI, Verified Reviewer

Everyone is a little skeptical when they first try a product. But I can say after the first week or so, you immediately see great results. The second package was already on the way and still haven't finished my first package.

Mahalo HISmile!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 25, 2018

Hi Josh,

Thank you for leaving this review! We are happy to hear you have achieved great results, enjoy your second parcel and welcome to the HiSmile family!

Helpful Review? 3 People Have Voted

Posted on Jul 29, 2018

Great product

By Dustin B., Saskatoon, Saskatchewan, Canada, Verified Reviewer

This was my first time using this product for the first six days and my results where great. I had gone a few shades lighter than before. I will definitely rebuy the refills in the future. I highly recommend this product. It only takes ten minutes out of your day for a brighter smile to share with the world.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 29, 2018

Hi Dustin!

Thank you for leaving this amazing review. We are so pleased you have achieved great results with your Kit. Welcome to the family, don't forget to share your before and after photos via the #hismileresults.

Helpful Review? 3 People Have Voted

Posted on Aug 4, 2018

The whitest and the quickest

By Josh B., London, England, Verified Reviewer

I recently purchased the whole kit and some extra syringes as I am soon to get married and have what I would class as disgustingly stained teeth. I didn’t feel comfortable or confident in myself whenever I smiled, but now after using this, my teeth look 1,000,000 times better! I honestly couldn’t be happier!

Now I feel happy enough to be walking around and smiling all day, every day to show off my new teeth!

Also, to add, I didn’t really need the extra syringes after, but as I drink tea a lot I’ve made sure I get them as I know my teeth will stain otherwise. But to help this, I also bought the day and night toothpaste, which is AWESOME.

I love it all!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Aug 5, 2018

Hi Josh!

We are so pleased to hear you were able to achieve such amazing results for your special day! Having inner and outer confidence is the best feeling, and we are sure you are beaming, thank you for the kind words!

If you need any additional assistance don't hesitate to reach out to our customer experience team, help@hismileteeth.com Congratulations on your wedding, we are sure it will be an AMAZING day!

Helpful Review? 1 Person Has Voted
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