HomeLight

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
HomeLight

Overall Rating

4.7

712 Customer Reviews

Summary

HomeLight is a service that uses a data-based approach to find the best real estate agents for both home buyers and sellers.

Write a Review

Customer Reviews

4.7 Stars out of 712 Reviews
5 Star:90% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:5%
94% Recommend This Company
Start your review of HomeLight:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Aug 11, 2018

Great advise and a great result

By Robert L., Parker, TX, Verified Reviewer

Like many people, we weren’t sure who to choose with so many realtors in the Dallas area. We turned to HomeLight after listening to one of their commercials.

We couldn’t be more pleased. Based on their recommendation we chose Colleen Frost to be our realtor. Colleen and her team did an outstanding job. The listing went live on a Friday, and we had an offer in three days.

Her staff is professional and well organized. They kept us informed throughout the entire process. In our case, this was especially helpful as the buyer’s underwriter was extremely slow at arriving at the "clear to close" point.

I can’t say enough positive things about the results we got from HomeLight and Colleen Frost.

If we ever decide to move again, I would not hesitate to use HomeLight and I would highly recommend Colleen Frost to anyone needing a realtor in the Collin County area.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 8, 2018

Great service by HomeLight

By Dominique R., Duluth, GA, Verified Reviewer

If you want help picking the best realtor for you, use the service by HomeLight.

I would highly recommend HomeLight service to anyone that is selling their home.

The first thing that I was really impressed with was how easy the sign up was on the internet. I had a few questions and spoke to a representative. The representative explained the service to me and also answered my questions which included if there was any fee involved, etc. I then proceeded with the process and within hours I was contacted by three agents. The service was very timely for sellers who want to move quickly. I spoke to the agents on the phone and also had the ones that I wanted to meet in person come to the home.

I loved that there wasn't any pressure to choose an agent or any high sales pitch just "this is what I offer, and I hope you choose me."

Once I met with the agent that I wanted, with Anne Rains group, she immediately followed up with me with an email and a phone call. I like the service because the agents know that we are meeting other agents, so there is no immediate commitment.

I felt that by using the program, agents that are suggested are committed to a higher level of customer service.

My agent, Victoria Lance at the Rains Group was EXCELLENT, and I would highly recommend and use her again! This was a no worries sale.

Thank you HomeLight!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2018

Excellent results

By Bob L., West Virginia, Verified Reviewer

We listed our home with an RE/MAX agent in March of 2017. After 10 months and only about six showings, we decided to find another agent. We contacted HomeLight online and they suggested Linda in ERA agency in Charlestown, West Virginia. We made an appointment and interviewed with Cheryl Yates, one of her agents. She went over her entire approach, including an aggressive marketing plan, something RE/MAX didn't do. We signed a contract with her and in the first month we had six showings and sold our house in two more months. We are VERY pleased that we looked into HomeLight and the agency they recommended.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2018

First-time sellers

By Jonathan L., Verified Reviewer

My wife and I have definitely appreciated the services provided by HomeLight. We were simply looking around at real estate agents when we signed up, but we were blown away by how fast we could find some of the best real estate agents in our area. Thanks to their services and the real estate agent that was provided, we were able to list and sell our property quickly and without much hassle. This is a service that definitely benefits its users with no drawbacks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2018

Immediate response with proven results

By Mike K., Riverside, CA, Verified Reviewer

My wife and I recently used HomeLight to identify potential real estate agents in our market. The follow up was an immediate response from fou qualified agents who we scheduled appointments with. All agents were well informed, knowledgeable and with years of experience in their field. It was a testament to the fact HomeLight did their homework and provided the end users with true professionals.

Bottom Line: No, I would not recommend this to a friend

Posted on Aug 7, 2018

First-time buyer

By Evan R., Hartford, CT, Verified Reviewer

I was a first-time buyer who had little to no knowledge about how to find a reputable realtor and didn’t know where to start. HomeLight was one of the first free and user-friendly services that I came across. I was contacted almost immediately regarding my request to find a local realtor. They ultimately put me in contact with someone in my area with a highly rated real estate company. I’d certainly recommend HomeLight to any future buyer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2018

HomeLight is NOT free

By Maryann R., Yakima, WA, Verified Reviewer

I could have chosen a good realtor on my own but went with the realtor referred by HomeLight. By all the reviews and reading the website, I was under the assumption the service was free for me to use. I was already considering Berkshire Hathaway as the broker firm. She was a good match for me and sold my home within a week for a good price (home was apprasied only $32 more than the offered price). When it came to the day of closing the title company including a $2026.72 referral fee to HomeLight Inc., which was deducted from my selling price. Even though I had a good experience in selling my home, I was misled. At no time was I told I'd be paying for HomeLight's referral.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Aug 13, 2018

Hey MaryAnn,

Thank you for taking the time to leave a review.

We are so sorry that this happened. We are opening up an investigation since this should not have happened. We will reach out once our investigation has been completed.

Have a great day!

Thanks,

HomeLight

Helpful Review? 4 People Have Voted

Posted on Aug 6, 2018

HomeLight delivered on its promise of "the best agents get results!"

By Keith H., Fayetteville, AR, Verified Reviewer

The same day I contacted HomeLight I received a call to discuss my needs and expectations. I was told that I would be contacted shortly by three agents. All three called the same day, and I spent about 15-20 minutes talking with each of them. By the time the third agent called I knew I was facing a problem I had never faced before - which of these three engaging and accomplished agents would I choose to sell my home? I felt like a judge on a cooking show after tasting three delicious dishes!

In the end, the circumstances led me to choose the third agent. Not only was he friendly and knowledgeable, he had buyers ready to go for a home like mine. It was the easiest home sale I've ever had.

Thanks HomeLight!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2018

I had a great experience with HomeLight

By Spencer H., Baton Rouge, LA, Verified Reviewer

HomeLight helped me find the perfect realtor. I filled out the request to be contacted online and got a call a few minutes later. The HomeLight representative asked a few questions that were simple and straightforward. After the call, I had several agents contact me in less than a day. Another day later, I had my agent. Because of HomeLight, I felt like I was saving time by only reviewing high-quality options. Thanks!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2018

Great experience with HomeLight

By Elizabeth G., Arizona, Verified Reviewer

If this is your first time buying or selling a home, I recommended this site. They were very helpful and had some great tips on choosing a realtor.

The HomeLight experience was so easy. We answered some questions and had an immediate reply. Then within one hour, we had an email with recommended agents in our area. The nice thing was they gave us several agents to choose from and said if we wanted some more choices they could do that. The agents they recommended were very professional and responded to our phone calls within a timely matter.

The agent we picked was exactly what we were looking for. He did a fantastic job posting our house with lots of pictures and a virtual walkthrough.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 4, 2018

HomeLight success

By Maureen T., Nebraska, Verified Reviewer

HomeLight was of great assistance with my selection of a real estate agent. The quantity of agent's provided me with a great start to narrow down to the person I wished to work with.

Prior to contacting HomeLight, I was not sure how to go about selecting an agent. I did not have a beginning point as I did not know anyone or which company to contact.

HomeLight was very courteous and quick to answer my inquiry. The customer service agents provided me with the information and did not pressure me to make a selection. I thank the representatives for the assistance. I would recommend this company.

Bottom Line: Yes, I would recommend this to a friend

Showing 540-550 of 712

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.