Ipsy

Ipsy

Overall Rating

1.9

46 Customer Reviews

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Summary

Ipsy offers monthly subscriptions for beauty products that let you receive deluxe-sized samples and full-sized products based on your preferences.

Pros

  • Guaranteed $50+ in value for each $12 subscription box
  • Customers can choose one item per month
  • Possible to purchase full-sized products from Ipsy
  • An affordable way to experiment with new brands

Cons

  • Ipsy might not take your preferences into account
  • Some customers found sample sizes too small to test thoroughly
  • Customization items tend to sell out quickly

Customer Reviews

1.9 Stars out of 46 Reviews
5 Star:13% 4 Star:8% 3 Star:0% 2 Star:13% 1 Star:65%
24% Recommend This Company
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Posted on Sep 16, 2021

Worst service

By Shonna B. , Fort Worth, TX

I sighed up for this monthly goodie bag because I heard from others about how fun it is to receive all the goodies. Well, not in this case. I get the same bag each month with the same facial wipes and the same hand lotion. If I want anything extra I have to pay for it on top of the regular fee. This has truly been the worst experience in receiving a goodie bag. So I wanted to cancel but I can’t call them since they don’t have a customer service phone line. I can see why. I would NOT recommend doing this service, maybe other companies are better.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

I thought I was getting a goodie bag

It was the same thing each time

I was with them too long, a few months

Posted on Oct 15, 2021

Not age-appropriate

By Karol H., Mississippi, Verified Reviewer

I’m over 60 years old and filled out my preferences. Each bag I received was not age-appropriate or based on my preferences. I don’t like eyeshadow but got one in at least every other bag. I got neon nail polishes that I would never wear.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Shipping was timely

Bags are nice

Not age-appropriate

They do not go based on preferences

No phone number to contact and customer service is by text, which keeps repeating

Showing 45-46 of 46

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