Summary
Ipsy offers monthly subscriptions for beauty products that let you receive deluxe-sized samples and full-sized products based on your preferences.
Pros
Cons
Posted on Nov 21, 2021
I was ordering a glam bag subscription that is $13.00 a month and was charged for a glam bag plus for $30.00 a month. When I contacted customer service to resolve the issue I was told that there was nothing they could do. I canceled the subscription but am still out the money.
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Changed my order for double the amount without my knowledge and refuse to correct the problem
Still haven't received my purchase
Posted on Mar 8, 2022
I changed my subscription to every other month and was still charged every month. Customer service didn’t respond so I canceled my subscription. The next month, I was charged again. I asked customer service for a refund because I was charged for two bags I didn’t receive and they told me I still had a subscription even though nothing showed when I looked at my account. They refused to give a refund and I still have not received those bags.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Customer service
Price
Website transparency
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