It's Just Lunch

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
It's Just Lunch

Overall Rating

3.8

154 Customer Reviews

Write a Review

Summary

It’s Just Lunch is a personalized matchmaking service designed to help business professionals go on dates with others. However, customer reviews indicate many members think the service overcharges for the quality of their matches.

Pros

  • Great way to meet local people without online dating
  • Many people found love
  • You can pause your membership if you click with someone

Cons

  • No refunds
  • Many people shared their matches were nothing like their specifications
  • A small pool of potential dates unless you are willing to go to a major city

Customer Reviews

3.8 Stars out of 154 Reviews
5 Star:54% 4 Star:16% 3 Star:4% 2 Star:0% 1 Star:23%
73% Recommend This Service
Start your review of It's Just Lunch:
Sort Reviews By

Posted on Nov 16, 2022

Eugene is the best

By N V. , New York

I started working with Eugene last month and he has been amazing. He really prioritizes what you are looking for and helps so much.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

My new matchmaker Eugene

No “cons” were specified in this review

Company Response from It's Just Lunch

Nov 18, 2022

We appreciate you taking the time to share your feedback and experience with your Matchmaker, thank you!

Posted on Aug 9, 2023

So far so good!

By Lynda S., Washington Township, MI, Verified Reviewer

Jaiye has been solid. He listens to my feedback and matches have been good. Overall, however, the response is slow with the customer service line but with Jaiye it is good.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Cost of service

Detail focused

Response time with customer service number

Reservation was mixed up at restaurant 1 time so far

Company Response from It's Just Lunch

Aug 15, 2023

Thank you for sharing your positive experience with Jaiye and the matching process. It's great to hear that Jaiye has been attentive to your feedback and that the matches have been pleasing. Your feedback is valuable and can contribute to improving further. Happy Dating!

Posted on Aug 9, 2023

My experience with IJL

By Rita M., Hull, GA, Verified Reviewer

I’ve had a great experience so far with IJL and I love that Anita is my matchmaker! She is very knowledgeable and personable. I am glad that I have her as my matchmaker. She is diligent in getting good matches for me, and follows up after the date. She is quick to answer my questions and always returns calls!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from It's Just Lunch

Aug 15, 2023

Thank you for taking the time to share your positive experience with IJL. It's wonderful to hear that you've had a great journey so far and that Anita has been such a valuable asset in your matchmaking process. It's clear that Anita's efforts have left a positive impression on you, and your feedback could also be beneficial for others who are considering working with IJL. Thank you for being an IJL Client!

Posted on Aug 9, 2023

Working with a great matchmaker

By Scott E., Columbus, OH, Verified Reviewer

I had some rocky starts, but finally feel that my latest matchmaker (Tricia) has my back. She has been working closely with me and makes sure that she is working on what I want.

I will warn you that it took a couple of meh partnerships to get it right, so if you feel your assigned person is not right talk to management and let them know. Otherwise, you may not get the person you want.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Personal touch

Coaches who have your back

Poor matchmakers at beginning

Had to tell them the problem

Slow moving at beginning

Company Response from It's Just Lunch

Aug 15, 2023

Thank you for sharing your review and highlighting your evolving experience with IJL. It's great to hear that your latest matchmaker, Tricia, has been making a positive impact and has been closely aligned with your preferences. It's understandable that the matchmaking process can sometimes have its ups and downs, and I'm glad to hear that you've found someone who is attentive to your needs and preferences.

Your willingness to share your journey and provide guidance to others who might be navigating similar situations is appreciated. It demonstrates that, like any process, matchmaking can take some adjustment to find the right formula for success. We appreciate the time you took to share your open and honest feedback, as it is essential to a positive outcome.

Posted on Aug 10, 2023

IJL

By Gary D., Indianapolis, IN, Verified Reviewer

I am very pleased with IJL. It takes time and patience. If you have that, then IJL is for you. 100% better than those dating apps. You can meet people that have the same interests and outlook as you do. I would recommend it’s just lunch to a friend. Keep up the good work IJL.

Thank you.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

They do the work for you

Much better than dating apps

Very professional

Sometimes they wouldn’t return calls

Company Response from It's Just Lunch

Aug 15, 2023

Thank you for sharing your positive experience with IJL. It's great to hear that you've found the service to be a worthwhile investment of your time and patience. Your endorsement of IJL as a better alternative to dating apps underscores the value of a personalized and curated approach to matchmaking. Your encouraging words are sure to motivate the IJL team to continue their good work in facilitating meaningful connections.

Posted on Aug 10, 2023

First impressions

By Trent B., Naples, FL, Verified Reviewer

I have been using It's Just Lunch for just about 6 weeks now. I have been very happy with Anita as my matchmaker. She has taken time to get to understand what is important to me and the activity since I joined has been better than I anticipated. As of now, I am glad that I decided to utilize the service.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Very easy to get started

Anita has been great to work with

The matches have been accurately portrayed

It’s not inexpensive

Several dates have canceled

Not many negatives so far

Company Response from It's Just Lunch

Aug 15, 2023

Thank you for sharing your positive experience with It's Just Lunch and your matchmaker, Anita. It's heartening to hear that your journey with the service has been exceeding your expectations. Anita's commitment to understanding your preferences and priorities demonstrates the value of personalized attention in the matchmaking process. It's clear that her efforts have contributed to the positive outcomes you've been experiencing. Keep enjoying your journey with It's Just Lunch, and we wish you continued success in finding meaningful connections.

Posted on Aug 21, 2023

The BEST IJL Executive Matchmaker!

By Rob S., Orange County, CA, Verified Reviewer

Tricia is the best! Great communicator, friendly, and warm. I really enjoy working with her. Very bubbly and really enjoys her job.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficient

Friendly

Happy

Didn’t take Amex

More pricing options needed

Reimbursement for unused dates

Company Response from It's Just Lunch

Aug 29, 2023

We so appreciate your glowing review of your matchmaker and are elated you are enjoying the dating process. Looking forward to your next date!

Posted on Aug 23, 2023

Good learning experience; worth the expense

By Luesa H., Seattle, WA, Verified Reviewer

I've only had the first two dates of 12 with IJL, and this process has been so useful to me already! I've learned a lot about what I'm looking for, about what's important to me. I've learned about how I want to interact with dates. These learnings require practice and exploration, on dates with the right kinds of people. That's where IJL comes in.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I got in-person dates with people who more closely match what I'm looking for than I had with dating apps.

A person chooses my matches, based on what I express is important to me.

I've gotten real-time learning experiences.

It's expensive (but it has been worth it for me).

Company Response from It's Just Lunch

Aug 29, 2023

We love to hear this kind of feedback! Matchmaking is an art and dating is a process and we are so happy to be along this journey with you. Thank you for your feedback and being an IJL Client!

Posted on Sep 8, 2023

Super customer service

By Peter V., Atlanta, GA, Verified Reviewer

Anita has been helpful with the entire process from helping me with picking out the right photos to improving my profile.

In addition, she listened to my needs and worked with me to find the right person and to help with the location of the first meeting to make sure that the location was truly a good mutual meeting place. So far, the picks have been spot on.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Flexible

Helpful

Responsive

Price

Some of the restrictions

Company Response from It's Just Lunch

Sep 11, 2023

Thank you Peter for your feedback and kind words about your matchmaker. We are here to be with you every step of the way on your dating journey and love to hear you are enjoying the process. Happy Dating!

Posted on Sep 8, 2023

IJL review

By Brian I., Las Vegas, NV, Verified Reviewer

This is my second time. My first person (Amy) was great and my current (Tricia) is great too. I marked 4 stars because I had one person in between that I was not satisfied with. Overall, I am very satisfied. Tricia is excellent at her job and has the excellent personality required for this type of service.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality candidates. All the ladies I have met have been very nice.

IJL does nice job setting up the dates with reminders at nice restaurants.

Overall happy, especially now that Tricia has been assigned to me.

IJL typically only sends head shots. This is a problem if body type is important. Which for me it is.

IJL will not consider geographic areas when matching. I have been matched with people that live to far out of my geographic range, very inconvenient when dating.

This is my 2nd time with IJL. I only had 4 dates the first time. IJL should given me my remaining dates without charging me again. This was disappointing me again

The reason I paused the first time is I met someone outside of IJL. Then it expired. I should have been given my remaining dates without have to pay again.

Company Response from It's Just Lunch

Sep 11, 2023

Appreciate the feedback on the matchmakers you are working with and your experience thus far. Thank you for being an IJL client!

Posted on Sep 9, 2023

Genie is the best matchmaker!

By Tai A., Brooklyn, NY, Verified Reviewer

Genie took the time to truly understand what I am looking for in a life partner and matched me up with someone who was a very good fit. We decided not to move forward for other reasons but I definitely am so grateful I went through this process and had Genie as my matchmaker. Any fears or concerns I had about this process are now gone, and I'm actually super excited about my next date! YAY!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Thoughtful about my desires

Understanding about my reflection about the date

Patient with me

I wish they could assess for compatibility in advance but that is impossible, lol

Company Response from It's Just Lunch

Sep 11, 2023

We are happy to hear your date went well, and we are on the right track! Your feedback is essential in the fine-tuning process of matchmaking and is so appreciated!

Showing 111-121 of 154

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.