JustFab

JustFab

Overall Rating

1.3

45 Customer Reviews

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Summary

JustFab is an online retailer that lets you purchase women’s clothing and accessories cheaply—especially if you sign up for the monthly VIP program.

Pros

  • Free exchanges and store credit for returns
  • It’s possible to opt-out of the monthly subscription cost
  • Constantly changing selection

Cons

  • Many customers aren’t aware of the VIP program’s fine print
  • Receiving cash back for returns costs $6 per item
  • Some products are more expensive than other competitors Some customer complain about item quality

Customer Reviews

1.3 Stars out of 45 Reviews
5 Star:4% 4 Star:2% 3 Star:2% 2 Star:4% 1 Star:86%
7% Recommend This Company
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Posted on Jul 6, 2021

Inexpensive way to be fashionable

By Bree A., West Los Angeles, CA, Verified Reviewer

I am a VIP member and want to correct this article's misstatement about membership "fees," because there are none!

What really happens is that if you don't wish to order in a particular month, then you must simply hit the Skip button. If you don't, you get charged $40, BUT it can be used as credit toward a future purchase.

This routine happens the first week of every month, and you receive an email to remind you.

JustFab VIP members get the best deals, so it's worth a few minutes of my time each month. Plus, I get to stay on top of what's fashionable each month as I review the selections. Also, as a VIP member I get emailed about special sales.

If you think you can't remember to either buy or Skip in the first week of each month, despite the email reminders, you could put it on your calendar as a recurring event. I'm busy so that's what I do. And you can cancel your membership at any time.

I almost gave it 4 stars instead of 5 because JustFab is only about being "fast fashion," meaning not meant to last for years and years. But that's not fair, because they're not trying to be anything else.

Their strength IMHO is their shoes. They are cute copies of expensive designer models. And they fit true to size - although, as with most brands elsewhere, you should go up half a size if the toes are pointy.

I had to return a pair when I just didn't like the color, and it was effortless. The rep was terribly courteous. I don't recall any restocking fee, but the return label was free, so either way I was fine with the experience.

In short, as a person on a budget, I have found JustFab a great, time-saving way to build my closet with many cute looks. Just read and understand how it works and you will be happy.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I can afford many cute pairs of shoes, boots, and sneakers

No “cons” were specified in this review

Showing 45-45 of 45

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