Keeps

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Keeps

Overall Rating

3.8

30 Customer Reviews

Write a Review

Summary

Keeps provides men with a customized hair loss treatment plan from a state-licensed physician, along with FDA-approved medications, including Finasteride and Minoxidil.

Pros

  • Active ingredients show clinical evidence for effectiveness
  • Auto-ship program lets you skip the wait at the pharmacy
  • Possible to sign up for personalized advice from Keeps-affiliated physicians
  • Positive customer reviews

Cons

  • Prices may be higher than equivalents at local pharmacies
  • Not all Keeps products work for all types of hair loss
  • Some customer service complaints from HighYa reviewers

Customer Reviews

3.8 Stars out of 30 Reviews
5 Star:70% 4 Star:0% 3 Star:0% 2 Star:3% 1 Star:26%
70% Recommend This Company
Start your review of Keeps:
Sort Reviews By

Posted on Aug 29, 2019

Best treatment for hair loss followed with great support line

By Devin S., Lakewood, CO, Verified Reviewer

I have always been skeptical about using hair products as they have never worked for me. I've used shampoos, foams, and many other over-the-counter products. Nothing seemed to help. I did give up for years and saw the crown of my head go completely bald. I saw an ad for Keeps and decided why not try one more time. Within two months I saw visible results and wow, my confidence has jumped significantly. I believe in this product, I love the support team, they answer any and all questions quickly. If you're reading this, you're probably in the same boat I was, give it a shot. I promise you won't regret it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on May 16, 2019

Keeps changed everything

By Russell S., New York, Verified Reviewer

I started noticing my hair thinning up top and for a while, I thought nothing of it. Then, when I was getting my hair cut, I looked at the results in the mirror and couldn't believe it. I was 28 and the bald spot on top of my head made me look twice that. I was not ready to lose my hair. Coincidentally, I heard about Keeps shortly after that and decided to give it a try. It was affordable, so there was little risk, and people seemed to speak highly of it. It shipped right to my apartment and all I had to do is remember to apply twice a day. A few months later, I was able to see the hair start to return. After about four months of treatment, I asked my hairdresser how the bald spot looked and she smiled and said "there is none." Mission accomplished.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on May 20, 2019

I got back what I've wanted for years!

By Nathan N., San Diego, CA, Verified Reviewer

I found Keeps 2-3 years after I noticed that I was thinning at the top of my head, and have been looking for a way to grow my hair back until I stumbled upon Keeps through an online ad. It was relatively cheap and 3 months into using it, I've noticed a immense difference in the scalp! I got back what I've wanted back and Keeps helped me get there!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 19, 2019

Made me a believer

By Charles W., Chicago, IL, Verified Reviewer

Tried Keeps after trying, and failing, using Rogaine foam for a few years. I hadn’t used Rogaine in a bit over a year and my bald spot continued to grow. Saw an ad for Keeps and the price was right so I decided to give it a try. There was no "shedding" like when I initially started Rogaine, it just started growing. I could see real results in as little as 3 months! They have a great website that allows you to upload your progress photos so you can track your hair growth, which is extremely helpful and keeps you positive throughout the process. Automatic home delivery makes the process so much easier and makes sure you never run out.

The process couldn’t be easier they send you a measured dropper and it’s one application in the morning and one at night. Rub it in thoroughly, wash your hands and you’re done. I still wear hats and haven’t had any issues with growth or with the product ruining my hats coloring or anything like that. I couldn’t be happier with my experience and just love watching my hair grow back and my bald spot to continue to fill back in. EXTREME CONFIDENCE BOOSTER!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on May 23, 2019

Changed the game

By Brian K., Los Angeles, CA, Verified Reviewer

Keeps hasn’t just changed my hair, it‘s changed my confidence. I went to school acting, and the first three years out of college, I noticed my hair thinning, and falling out into my brush. As an actor, I really wanted to make sure I could hold to the hair I had for as long as possible, but how already, the stress of my hair loss made it worse. It wasn’t until I worked on a tv show where they had to fill in my balding spot on the crown of my head with colored spray, that I realized I had to start doing something. I wish I could say I started and immediately got results but it took a few months and eventually I forgot I was even using Keeps everyday. Maybe 6 or 7 months later, I started getting comments on how good my hair looked...which hasn’t happened in years. I now feel more confident and more myself, which is more than I could have ever imagined was possible when starting Keeps.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Oct 19, 2021

Same product, terrible customer service

By Austin M. , Jackson, MS

Their finasteride is just a pill you can get at a pharmacy. It works, but when I tried to cancel I had to send multiple emails to their help account before anyone responded. They told me to fill out a cancellation form and I filled it out as soon as I got the email. They did not cancel my subscription and charged me again.

I called to get this taken care of and spoke to a service rep, he said they have had problems with the email before and it’s just easier to call. The supervisor I spoke to said I couldn’t get a refund because I never filled out the form. I told her I did and she treated me like I was lying.

Terrible company – zero transparency and no respect for their customers.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Easy to get started

Nearly impossible to cancel

Rude customer service

Overpriced

Helpful Review? 5 People Have Voted

Posted on Dec 17, 2018

Awesome product

By Nicholas K., Houston, TX, Verified Reviewer

I highly recommend Keeps to anybody interested in using a sleek, convenient, and professional platform to prevent baldness. It basically replaces a visit to the doctor with a simple, easy-to-use website. This includes a consultation from an actual doctor who can diagnose male pattern baldness and then prescribe the appropriate medicines. The treatments then show up in the mail. Most importantly, since using Keeps, I've noticed my hair has thickened some, especially in the front on either side where I had noticed it thinning recently. Just try it out and see for yourself.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 26, 2018

Solid product, consistent service, great experience

By Paul R., New York, Verified Reviewer

I've had a great experience using Keeps. I enjoyed the fact that I did not have to visit a doctor or deal with any pharmacies in order to start receiving the product.

It's also nice that Keeps is able to re-fill and deliver my prescription without me needing to do anything.

My hair is still looking good, so I guess it's all good!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jan 4, 2019

This product is effective.

By Adrian S., New York, Verified Reviewer

At first, I wasn't sure this product would be effective, but it turns out that it is! The applicator takes a second to figure out, but it's actually easy to use. I could see a difference in my hair (especially the bald spot in the top/back) in a few weeks. The customer service and shipping are very good, and their website is easy to navigate. Impressive service all the way around!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 25, 2019

Easy and effective

By Joshua C., Lutz, FL, Verified Reviewer

This was an easy, painless non-surgical way to get all my hair back. I was very skeptical of topical hair regrow and these solutions and finally decided to take the plunge and try Keeps, and I’m so glad I did. I look 10 years younger and my hairline is where it used to be. I’ve got my confidence back and I’m a happy camper.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 18, 2019

Excellent product.

By Charles B., Atlanta, GA, Verified Reviewer

They have a very helpful staff. The products they offer have met and exceeded my expectations. Great company, would highly recommend them to others dealing with hair loss. My hair is returning at a much faster rate than I ever expected. I have also introduced a few of my colleagues to this as well.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted
Showing 12-22 of 30

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.