Keranique

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Keranique

Overall Rating

3.7

200 Customer Reviews

Summary

Keranique is a brand of women’s hair-care products designed to combat thinning hair and female pattern baldness. Minoxidil has supporting evidence for its effectiveness, but many similar products contain the same active ingredient at a lower cost.

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Customer Reviews

3.7 Stars out of 200 Reviews
5 Star:60% 4 Star:5% 3 Star:4% 2 Star:2% 1 Star:28%
68% Recommend This Product
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Posted on Aug 21, 2017

Difficult to cancel. Had to pay $171 to get out of it.

By Heather Sager, Carlsbad, CA, Verified Reviewer

One afternoon I saw an incredible commercial on TV regarding thinning hair and hair regrowth in women and what could be done about it. I have to admit I was hesitant but I called as the ad appeared to offer a free trial. I was excited to receive it and disappointed using it. I only used it for a few weeks so I really can't say that there was a great improvement. The shampoo and conditioner weren't any different than any other shampoo I've used. I received an email stating that I now owed $171 because I hadn't called them within the first 14 days to cancel if I didn't want the product. They also insist that you send your "free trial" back to them!

I called the number they listed to try to rectify this only to be left on hold for over 45 minutes two times and gave up. The third day I got through right away and spoke to a young man. I could not get my money back and was charged right then and there the money they said I owed for a product that I thought was a free trial.

Going online it appears that the product is much less than what they charged me. The young man offered me a bottle of their vitamins due to my disappointment in the whole process. I excepted it and excepted my fate of having to pay this ridiculous amount of money. This is a clever scam that does not work as far as I can tell. You will save money by simply using a good shampoo and Minoxidil, which you can purchase anywhere.

Bottom Line: No, I would not recommend this to a friend

Company Response from Keranique, LLC

Sep 7, 2017

Hi Heather,

We are sorry to hear about the confusion with our 30-day risk-free trial offer. It is our goal for you to have a rewarding experience with our products and our service, which is why we offer a full 120-day money back guarantee from the date of receipt, to ensure that you are satisfied with the results that you are experiencing. Please email us at keranique@keranique.com to work together to find a suitable resolution.

Helpful Review? 13 People Have Voted

Posted on Oct 18, 2017

Total rip off

By Lisa Slater, New South Wales, Australia, Verified Reviewer

I only bought it because it was a $3.50 trial and with exchange charges, it was $5.15. To be honest, I thought it might be a scam. But I risked the $5.

To my surprise, it arrived about 4-6 weeks later. It was terrible and made my hair dry, so I only used it once. Then two months later, I noticed $106 was taken out of my account by this company! Total 100% scam. I was so shocked and couldn't afford to lose $106.

Don't buy it! My rating os less than 1 star, but there was no option for that.

Bottom Line: No, I would not recommend this to a friend

Company Response from Keranique, LLC

Oct 20, 2017

Hi Lisa, my name is Sarah. I am a customer relations liaison from Keranique. We are sorry to hear about your experience. It is our goal for you to have a rewarding and positive experience with our products and our services, I would love the opportunity to speak with you regarding your account and work together to find a positive resolution. Please send an email with your contact information to keranique@keranique.com. Thank you, and I look forward to assisting you.

Helpful Review? 13 People Have Voted

Posted on Sep 12, 2017

Rip off!

By Soosan Blake, New South Wales, Australia, Verified Reviewer

I live in Australia, which means it takes a month for the product to get here. They kept taking money from my credit card, and I only received two boxes. I thought it was a trial of one box. They told me they would refund my money when I rang, yet the next day I received an email stating I was to pay more. I had to cancel my credit card so they could not touch my money. Complete scam artists!

Bottom Line: No, I would not recommend this to a friend

Company Response from Keranique, LLC

Sep 15, 2017

Hi Soosan,

My name is Sarah, Customer Relations Liaison from Keranique. We are sorry to hear about your experience. It is our goal for you to have a rewarding experience with our products and our service, we would love a chance to make this right. When you have a moment, please send an email with your contact information to keranique@keranique.com.

Thank you for your feedback, I look forward to hearing from you.

Helpful Review? 12 People Have Voted

Posted on Oct 31, 2017

I used the Keranique and it really works.

By Nancy Scully, Saco, ME, Verified Reviewer

I used the Keranique, and it works!

I have had thinning hair for about 5 years. It started around the time I turned 50, and I was so scared to do anything about it, in fear that I would make it worse.

I saw the Keranique commercial on TV one day and decided to call the number. I have been using the products regularly for about 4 months, and I already see the difference. People at work have even noticed!

I use the regrowth products twice a day and the shampoo and conditioner about twice a week. And I absolutely will continue to use these products. I was so shocked that the products actually worked. I LOVE KERANIQUE!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 4, 2018

Bald patches

By Kathy Petrilli, New York, Verified Reviewer

Hello, I am so impressed with Keranique. I wasn't totally convinced it was going to work, but it has been amazing. I am using the serum because I have a heart condition and cannot use the minoxidil, and within a week and a half my hair was growing back in. I used a very strong bleach and my hair fell out. I am also at the age when your hair naturally thins. Honestly, my hair feels thicker now than it has in over 10 years. There is no doubt because I gave myself a crew cut to monitor the progress.

I cannot speak for everyone, but I am now a loyal customer. I can't imagine going back to thin lifeless hair. Keranique is nothing short of a miracle. I would recommend anyone on the fence, to give it a try. The amount of time you are given to just try it risk-free is in itself pretty amazing.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 21, 2017

Not working

By Maria Alvarado, New York, Verified Reviewer

I've been using this product for over three months now, and I still haven't seen a difference. I don't know if I should give it more time or just give up spending money. I keep ordering it, giving it more time to see if my hair stops getting thin. I never had a problem with hair loss until three years ago; I had so much hair and all of a sudden it started thinning out. I am not happy I've spent so much money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Keranique, LLC

Sep 7, 2017

Hi Maria,

Thank you for your comment. Waiting for hair to regrow can be frustrating. Keep in mind, with each use you are improving the health of your hair. Hair regrowth takes time and requires patience, so continued use of the Keranique Hair Regrowth Treatment with 2% Minoxidil for at least four months is usually needed before you start to notice regrowth.

In the meantime, our other products in the Keranique system start working immediately to help repair and prevent further hair damage. With the use of the Keranique Hair Regrowth Treatment with 2% Minoxidil, during the first two months, remember to keep using the Hair Regrowth Treatment every day, twice a day, morning and night.

Important to note: everyone is different. Some users notice some results in as little as 2 to 4 months, but to see best results, it can take from 6 months up to a year. Once you’ve experienced initial results, you will continue to see improvement in your hair. Please email us at Keranique@keranique.com, if you have any further questions.

Helpful Review? 11 People Have Voted

Posted on Nov 1, 2017

Amazing results

By Alicia Springett, New York, Verified Reviewer

I have used every product possible, but nothing compares at all. In a week I noticed a change in my texture, shine and body I have not seen in years. By week two and three, I noticed a difference with fine hairs growing. If you suffer from hair loss, you purchase this package. You will not be disappointed!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Feb 28, 2018

Loving it!

By Danielle M, Salt Lake City, UT, Verified Reviewer

I am loving this product! My hair is really thin and fragile, but after using this for only a week, my hair feels thick and fuller. I keep telling everyone about it because it truly does work. It is a little expensive, but even if you only did it for two months, I think it is definitely worth it!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Jun 30, 2018

Not For Me

By Jessica P., Michigan, Verified Reviewer

Do not order. If you call or cancel online, they will still charge your credit card for a product that you don’t use.

This product thickened my hair until I stopped using it, and as soon as I stopped using it, bald spots and thinning of hair started back up. NOT GOOD for the price they charge.

There are other products out there that give a better result and have a lasting result when you don’t use them every day. And they are all natural, no chemicals are being put in your hair, scalp or skin! That’s a good thing.

If you're using this Keranique, STOP, find something else, anything else.

It’s not even worth the one-star rating that I HAD to give, it deserves zero stars.

Bottom Line: No, I would not recommend this to a friend

Company Response from Keranique, LLC

Jul 9, 2018

Hi Jessica, my name is Sarah Tuttle, I am the Customer Relations Liaison from Keranique. I am so sorry to hear you did not have a perfect experience with Keranique. Our TV Offer actually comes with a 120 money back guarantee on each and every shipment. This means that as long as you contact us and return your used or unused bottles within 4 months, your credit card will NOT be charged AND Keranique will refund any prior charges for the returned shipment. If you contact me at Keranique@keranique.com I am sure I can help resolve any issue.

Helpful Review? 11 People Have Voted

Posted on Apr 10, 2019

Can't live without this product!

By Sandi L., Palmdale, CA, Verified Reviewer

I have been using Karanique for about 3-4 years. I cannot even think of not using this product every day to every other day. It has given me back a part of me that I thought I would lose forever. It's a great product and the company really is a great place to work with. If you need hair growth then this is your company to deal with you. When (which is not often) there is a problem they are quick to take care of you. I will be using this product until I go home with the Lord.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Jun 28, 2019

So much hair loss

By Marta B., Brisbane, Australia, Verified Reviewer

Using the full system for 3 months resulted in MORE hair loss and definitely no improvement in my hair. I ended up with about 20-25% less hair than when I started.

Pros: Tingly, cool feeling that's pleasant on the scalp. Fast shipping. OK customer service (once you get through...).

Cons: Expensive, difficult to obtain in Australia (not available in stores here - online only), auto-subscription was in tiny print (so that was an unpleasant surprise).

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted
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