Very convenient! I will keep using this app for sure! Danielle was really informative and very sweet. Was very skeptical at first but I love it.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Summary
Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.
Posted on Aug 31, 2020
Very convenient! I will keep using this app for sure! Danielle was really informative and very sweet. Was very skeptical at first but I love it.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
Customer service
No “cons” were specified in this review
Posted on Aug 31, 2020
I was very happy with the service and I thought everything was done professionally with a knowledgeable nurse practitioner. They have done everything promised with ease.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Posted on Aug 28, 2020
It was prompt and efficient for getting a necessary prescription while traveling in another state. It was impossible to find an in-network doctor with availability during the pandemic, and Lemonaid was an affordable alternative to help me get the needed prescription. Since I got the Rx at a national chain pharmacy, it was covered by my insurance just fine. I’m very satisfied.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Efficiency
Prompt
Good while traveling in another state
Fee is high compared to free telehealth through my insurance
Posted on Aug 27, 2020
Tricia was kind and helpful. She made it easy to get some medication for a simple issue and I was able to avoid going to the doctors office and spend tons of money! Thank you for your help!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Ease of use
Saved me hundreds of dollars
Kind doctors
No “cons” were specified in this review
Posted on Aug 27, 2020
Amazing! I filled out my information and the questionnaire at 7 am on a Sunday morning, and heard back right away with the care I needed! So much quicker, easier, and cheaper than a traditional doctor’s visit.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Inexpensive
Weekend availability
No “cons” were specified in this review
Posted on Aug 27, 2020
I knew I had a UTI and just needed a prescription, it’s the weekend so my GP isn’t available and with COVID I didn’t want to go to an urgent care because I’d have to bring my 4-year-old and it just seems like unnecessary potential exposure. I was able to quickly submit my questionnaire and go on about my day. The NP that helped me, Dina, was professional and quick. She asked a few follow-up questions and then called in my prescription. I’ll be able to pick it up in the morning. This worked perfectly for me and I will definitely use the service again.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Professional
Convenient
No “cons” were specified in this review
Posted on Aug 26, 2020
I do not like how you make it hard to get a prescription sent to my local pharmacy and push your much much more expensive pills. Hard to recommend to friends due to that.
I think some of the qualifying questions could use more explanation so people make the right choice or do not lie.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Cost
Ease
Convenience
Friendliness
Phone friendly and helpful, intelligent, speaks English fine
Makes it hard to get cheaper pills at my local Walmart
Qualifying questions could use more explanation
Posted on Aug 26, 2020
My appt to see a doctor in person isn’t for another 3 weeks so this has been a great experience and Trisha was kind, caring, and knowledgeable. Hopefully no more discomfort and I can go back to being comfortable with the medication that was provided.
Thank you!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Efficiency
Bedside manner
Price
No “cons” were specified in this review
Posted on Aug 25, 2020
The entire process was very convenient, efficient, and thorough. I was able to schedule and speak to their medical professional right away. Very friendly and professional!
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Efficiency
Price
Process
No “cons” were specified in this review
Posted on Aug 25, 2020
I needed birth control but I don’t have insurance or a primary doctor and I was able to get my prescription within the same day. I knew it would be a hassle for me to get it but I’m glad I found them because it was really easy and the lady I spoke to on the phone was very helpful and nice and she even told me how to get the prescription cheaper since I don’t have insurance. Definitely recommend for anyone who needs birth control quickly and conveniently.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast
Easy
Helpful
No “cons” were specified in this review
Posted on Aug 25, 2020
I am delighted. I thought I’d say that first because that sums up my entire experience.
I am trying to stay home as much as possible amid the COVID crisis as I live with an immuno-compromised person. When a standard UTI reared its pesky head, I contacted my doctor's office. They advised they HAD to see me, even though I took an at-home UTI test. My only other option was to go to an urgent care clinic. Neither sounded like a good plan.
So I looked around online and luckily found Lemonaid Health. Rural Oregon doesn’t usually have many options, but my area was indeed covered! I’d never tried any online healthcare before but it was SO EASY! I know I probably sound like a paid advertiser, but I swear I’m not! I’m just blown away.
After creating my account and taking a survey about my symptoms, the system informed me that my state required a phone consult for my case. I uploaded my documents (ID for verification) and shortly got a message letting me know my photo wasn’t clear, with a link to retake the picture. It was a quick fix and within less than a minute, a live DOCTOR was calling me. AMAZING. I don’t even get a response from my regular physician that quickly.
Dr. Liu ran thru my medical history and current medicines. He was fast and efficient, thorough, and yet still noticed that my birthday had just passed and wished me a happy birthday! It was a simple and delightful conversation. I’ve never said that about a medical visit before.
Since my pharmacy was already closed, (yes I even received service after standard hours!) I didn’t get to fill my prescription until this morning. It was a smooth process as well.
After our call, I got a message from Dr. Liu with instructions and a treatment plan that was easy to understand and follow...and a happy birthday message. The plan even included over-the-counter products that might help.
I can sincerely say that I would recommend this service hands down without reservation. It’s safe, smart, intuitive, cost-effective, and user-friendly. I felt genuinely heard and cared about. In these stressful, dangerous times, Lemonaid Health is filling a much-needed void in our healthcare system. I’m a total fan.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast and easy
Safe (no going out during COVID)
Thorough and knowledgeable doctor
No “cons” were specified in this review
Posted on Aug 25, 2020
Emily was extremely attentive, detailed, and brief, which is what I needed. I was able to get the meds prescribed to me in a matter of minutes and she made it very clear that she would be available if I needed to reach her. Thank you!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast
Easy
Affordable
Had to wait until next day to receive call
Posted on Aug 25, 2020
Danielle was knowledgeable and friendly. I got a little nervous about speaking with a female about this when I first picked up the phone, but she quickly made me comfortable.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenience
Speed
No “cons” were specified in this review
Posted on Aug 23, 2020
I just love the convenience of Lemonaid and their knowledgable and kind team of doctors. They listen, provide helpful feedback and treatment options for my needs. It used to cost me $120 per visit to see my old psychiatrist and all he did was write scripts for drugs I did not need and created an addiction. My visits with Lemonaid are with ethical people who I feel truly want to help me get better.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenience
Prescription delivery is fast - no trips to the pharmacy
Affordable care that provides real value
Wait time today was longer than usual
Would be nice to have an idea on my place in line or an eta
No other real complaints
Posted on Aug 22, 2020
Ordering what I need has never been easier. I would recommend it. Sara was awesome in explaining the product and making sure it was the right one for me, great customer service! I would definitely keep getting what I need from Lemonaid Health.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick
Easy
Good customer service
No “cons” were specified in this review
Posted on Aug 21, 2020
I had a great experience with Lemonaid Health. I can’t get over how easy it was to get a prescription for the medication that I needed! Way more cost and time effective!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
How friendly my NP was
How easy it was
How cheap it is
No “cons” were specified in this review
Posted on Aug 21, 2020
I’ve been using Lemonaid Health for over a year. It is quicker and less expensive for almost every other option of care. The communication is constant and the physicians and other clinical professionals are able to answer any questions I have.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Ability to connect electronically
Knowing the cost
Same day care
No “cons” were specified in this review
Posted on Aug 20, 2020
Relatively quick, contacted them on Saturday for a brief appointment on the following Monday, they contacted me at the time they said they would and it was succinct and to the point. Would recommend.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
Safe
Inexpensive
No “cons” were specified in this review
Posted on Aug 20, 2020
I had my first virtual doctor visit with Danielle to confirm my online prescription request. Danielle was professional and warm and reassured my concerns about potential contraindications of two daily meditations (there were none!). She asked all the right questions and was transparent about costs, along with options if I were to change the course of therapy or became dissatisfied in any way. It was a terrific and easy first visit. Thanks, Danielle!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Responsive
Professional
Courteous
No “cons” were specified in this review
Posted on Aug 20, 2020
Wonderful experience. I work 17.5 hour days as a nurse several days a week, making it difficult to take care of my own healthcare needs. Lemonaid Health was a godsend when it came time to re-start birth control! A brief, yet thorough, conversation with the provided and all was taken care of. I cannot recommend this service enough!
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Affordable
Convenient
Friendly providers
No “cons” were specified in this review
Posted on Aug 19, 2020
I recommend this service to all my RN, NP friends as well as my patients. Every encounter is pleasant and the providers are knowledgeable and friendly. It’s perfect for when you’re out of town and need a quick script on the go.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Friendly providers
Easy script access
User-friendly app
No “cons” were specified in this review
Posted on Aug 19, 2020
It's my first time using Lemonaid Health and I'm very pleased with how easy it was and how I was able to talk to a live doctor to get treated. I would highly recommend this company!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
How simple and easy the process is to get checked
The convenience of it; not having to leave your house besides picking up a prescription
The friendliness and professionalism of Lemonaid doctors
No “cons” were specified in this review
Posted on Aug 19, 2020
My nurse practitioner made sure I was taken care of after-hours, plus on a Sunday no less! She was kind and courteous but very easy to talk to. I would definitely use these services, especially if I got paired up with Trisha D. again.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast response
Easy communication
Friendly
No “cons” were specified in this review
Posted on Aug 18, 2020
I reached out, and in less than 30 minutes, I heard from a doctor to discuss my symptoms. With the pandemic afoot, it's really nerve-wracking to have to go out to the doctor's office or urgent care, so having this option was so great. Dr. Liu was friendly and wonderful and was able to send in a medication to treat my symptoms after a brief discussion of what was going on. I will definitely use Lemonaid Health in the future.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The response time was incredibly fast
The doctor was so friendly
The website was so accessible and easy to use
No “cons” were specified in this review
Posted on Aug 18, 2020
Got a call back nearly immediately...wow! Great doc! Super down to earth. Even called me on my BS in the most professional way and had me laughing. I got an Rx for a minor medical issue that needs an Rx without having to take hours out of my day.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Convenient
Quick response
Friendly doc
Cost is more than my co-pay
Posted on Aug 18, 2020
This experience was easy and quick, plus the staff is very knowledgeable about their subject. Additionally, I was able to set up an appointment to consult with someone on the same day! Very happy that I have both options to pick up and to get it delivered to my address.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy to use
Quick appointments
Ships to you!
No “cons” were specified in this review
Posted on Aug 18, 2020
My experience of limited health is more than helpful and I consider Lemonaid the best online pharmacy I’ve used, and I’ve used several. I do wish they had a local branch here some time so you can maybe walk in and do it in-person with social-distancing of course in an in-office visit, but that’s hopefully in the future. Again, the experience was great. I don't want anybody else to fill my prescriptions.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Response
Professional
Flexible
Website
ED tab
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