Luminess Air

Luminess Air

Overall Rating

1.6

282 Customer Reviews

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Summary

The Luminess Air airbrushing system lets you create a flawless makeup look at home. However, high prices and an unclear “rent to try” program might be a reason to stay away.

Pros

  • Customer reviews indicate the product works as described for applying makeup
  • Lots of makeup types and shades to choose from
  • Long-lasting coverage when used correctly
  • Can be more subtle than traditional makeup

Cons

  • Makeup containers are small, expensive compared to competitors
  • It takes time to perfect the application technique
  • “Rent To Try” pricing system tricks many people
  • Difficult to get refunds

Customer Reviews

1.6 Stars out of 282 Reviews
5 Star:10% 4 Star:2% 3 Star:0% 2 Star:6% 1 Star:79%
15% Recommend This Company
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Posted on Mar 5, 2019

Should have shopped around first.

By Terryjane D., Verified Reviewer

I purchased the whole kit a few years back, even though my skin tone is light, the light makeup did not cover as expected, it also does not help fine lines or wrinkles, and I instead needed one up (medium). Also, after a few months, I started having problems with the sprayer not working, locking up or overspray, and I did keep it very clean as recommended. But I could not get it replaced or would they help me in exchange, or even send me new parts. But because it does make your skin silkier, I decided to purchase a second one, after a few months once again I started having problems with spray head, as I started looking around for a replacement parts, I found that not only does everyone else offer the same kits for 20%-50% cheaper, their machines work and last much longer, the makeup seems a darker shade, not to mention a better warranty and replacement parts. Amazon offers the whole kit for $99 and will exchange any parts for the first year. I was able to replace the whole spray head for only $28.00.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 47 People Have Voted

Posted on Nov 30, 2015

Buy it from QVC

By Gina Peavler , Checotah, Oklahoma

I didn't buy mine from the TV infomercial. I bought it from QVC, on 5 payments. And can reorder makeup. I also had a month to return it if I didn't want it for any reason. No problems, nice customer service, and no misleading lies. I did call the infomercial thinking that it was on sale for $20.00 and hung up on them when they got to the payment part. I had heard enough BS by that time. If you want a good experience and want to buy one then I recommend you call QVC. I buy a lot of items from them and after 15 years, I've never had any problems, even with returns.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 83 People Have Voted

Posted on May 12, 2016

A great product

By Elsa Velazquez, Denver, CO, Verified Reviewer

I was desperate to find makeup that looked more youthful and gave me that "healthy glow" and am very happy to say Luminess did that. I am 38, have melasma, and had very bad acne (active and scars). At first, I thought I was reacting to the Luminess makeup, but went to a dermatologist and they said the makeup was fine, and gave me a different prescription and now my face looks great. I like how it applies so evenly, though it took some time to practice and to figure out what colors to use.

The only reason I gave it four stars and not five is because I bought some colors in the silky formula, I didn't know they had matte formulas, and they don't accept returns on unopened products. My only recommendation would be to make sure to watch the training videos before purchasing, so that you know what is available and what you need before placing an order. My airbrush wand did break but they replaced it at a minimal shipping fee (which I think is unfair but I did get a brand new one).

This second wand seems to be much better. I also call them in the middle of the day, when they have lower call volumes, and I make sure to keep very detailed records and people I spoke to about my specific purchases (just like any smart consumer would) in case I ever feel they are overcharging me. I was scared because I first ordered my expensive product THEN read all the reviews, but I can honestly say I have had a great experience with the product (once I mastered the color matching and application) and am getting a lot of compliments at work and even my dermatologist now says that my acne was "in my head."

I am also taking short term antibiotics, and underwent micro needling and chemical peels, so overall am taking really good care of my skin. The makeup, any makeup, can only do so much, but I really think this product is revolutionary and looks beautiful (as long as it doesn't get wet). Try not to cry when you are wearing it, or let rain or water splashes fall on you for about an hour after application. After that, it seems to just meld into the skin and form a beautiful, light, healthy skin looking, coverage.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 49 People Have Voted

Posted on Oct 12, 2017

Luminess Air System

By Ann, San Diego, CA, Verified Reviewer

First off, I bought mine on QVC or HSN (I forgot which one). But it was only $99 for the complete set in rose gold (new model bought 10/17) with two foundation makeup, blush, and highlighter.

Once I got it, I went online to the Luminous site and the shopping site to watch and listen carefully to the videos. It's not a hard system to use, but you have to view the videos if you've never used one; it's very helpful and makes learning it a breeze.

All in all, it is well worth it. It takes me seconds to put on my air makeup. I do choose to use a face primer first, FYI. I also use the Luminous blush as well. A few practices and for me getting the right color, which I did by mixing the makeups I got in fair, was fantastic. I'm 52 and if I can be a pro with this system anyone can. I am not into makeup and fuss that goes with it. That is why I got it; easy and the makeup is light on my skin the way I like it. My skin looks great.

Again, give yourself a couple of minutes to watch the videos and tips, find your foundation mix that is good for you, and practice 2-3 times.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 47 People Have Voted

Posted on Jan 28, 2018

So far so good

By Lori Church, Ohio, Verified Reviewer

I received my beginner trial kit today. Try silk was what the commercial said. I had no trouble ordering online and getting the kit for the advertised price. I received the kit in approximately a hair less than three weeks.

I tried the application. It will take a bit of time learning, but, I did ok with the foundation and blush. I have on the mascara that came in the kit. I'll know more about this aspect in a few hours, but for now, it's lovely and very nice. I will apply and then use my perfume because this product doesn't smell especially great to me.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 28 People Have Voted

Posted on Feb 27, 2018

I love it!

By Teresa, North Carolina, Verified Reviewer

It is easy to use and gives my face a beautiful finish, best ever, and I've tried a lot. I am 63 and have few wrinkles and some areas of discoloration, and after applying Luminess, it looks smooth and wonderful, and much more youthful. Colors are great, and mix and match skin color easy. I love the blush. I am looking forward to trying the lip tent. The only thing that I found a little misleading is the amount of makeup drops. If your skin needs some cover up dark circles and such, expect to double the amount of drops or more. I'm definitely happy I bought it. Give it a try!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Mar 3, 2018

I had a positive experience

By HelenMarie DeAngelo-Dawe, Ontario, Canada, Verified Reviewer

I will not say I have perfected the use of Luminess Air because I have not had enough personal time to learn it, but I did find the DVD to be very helpful, and I also have found helpful hints online. The unit was shipped within five business days from the date of my order.

I called Customer Service/Support and spoke with Camita, who I kept calling Camille, that she was very helpful, courteous and took care of how I wanted to handle the balance. I also explained to her that since I was 66 years of age that I did not want to be on the automatic mailing program and she assured me that my account would reflect my choice and that I could just place my order online and it would be shipped promptly.

Bottom line is that I had absolutely no problems with my order or my preferences. I hope others will post their positive reviews as quickly as they do negative ones.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Apr 22, 2018

Amazing

By Pam Switzer, Toronto, Canada, Verified Reviewer

I do not usually write reviews but feel this is an exception. I ordered the Luminess product due to health issues affecting my ability to use my hands and fingers to take so much time applying different makeup and details daily.

Pleasingly to my surprise, the air system not only provides ease and quickness of makeup applications, it also looks and feels amazing! I get a lot of compliments and questions regarding what have I done to look younger.

I recommend this product. I am even going to purchase one for each of my daughters.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on May 25, 2020

Enjoying the product so far

By Jen B., Camarillo, CA, Verified Reviewer

I purchased this product on their 60% off promotion. I purchased the deluxe system and was charged an initial $39.99. It took me a little bit of time to master the art of airbrushing but now that I am getting the hang of it, I like it. I like that it's buildable and doesn't make me look like I have a lot of makeup on. It also lasts all day. I am really starting to enjoy it. I called customer service because I wanted to cancel the auto-delivery of products since I did not want to be billed $39.99 a month. They explained to me that I can choose when to have it shipped so I decided to keep the auto-delivery but do it every 4 months and they also said they would take the price of the auto-delivery down to $19.95. So I figured for $19.95 every 4 months, that wasn't such a bad deal for makeup refills. They also then decided to lower my monthly charge for the entire system and spread out the payments. They wanted to charge me $49.99 (because I have the deluxe system) for 3 months, but because I voiced concern about the cost, they agreed to charge me $25/month for 6 months. Comes out to the same $150 for the system but allows me to pay for it over a longer time period which I liked better. For as expensive as makeup is, I feel the $150 for the system and $20 every 4 months for the makeup itself isn't so bad and it's a good system that I am really enjoying.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Nov 10, 2015

Best product ever

By Anonymous, New York, Verified Reviewer

I love the Luminess makeup, it gives you such a natural look. One application is all you need. The make up is flawless. I give it 5 stars, highly recommended. I am in the entertainment business, I love it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Feb 21, 2016

Great product and service

By Linda Mae, Hewitt, NJ, Verified Reviewer

I went onto their website, but got interrupted, and never completed the order. About three weeks later, a salesperson called me to inquire as to why I hadn't completed the order. I said I didn't have time, and never got back to it. I asked him to explain everything, and he did. In fact, I was at work, and he called me back later at home. Everything was explained very clearly, and I ordered the product. He said it was take 2-6 weeks to arrive, and it arrived two weeks to the day. My husband is familiar with airbrushes, since he uses one for his business, and he did my makeup using it first, and it was great. The first time I tried it, I was very satisfied, and was able to use it with ease.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 25 People Have Voted
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