MicroTouch Solo Reviews

MicroTouch Solo

Overall Rating

1.4

70 Customer Reviews

Summary

The MicroTouch Solo is a combination trimmer, shaver, and edger that claims to be able to groom with micro precision providing an all-in-one grooming solution in the process. Learn what customers are saying.

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Customer Reviews

1.4 Stars out of 70 Reviews
5 Star:5% 4 Star:1% 3 Star:5% 2 Star:5% 1 Star:81%
10% Recommend This Product
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Posted on Sep 20, 2018

Stand by your product

By Robert J., Clarksville, TN, Verified Reviewer

I had ordered new blades from the company. When I got the blades, the combs didn't work. So I called the company to let them know they didn't fit properly. They told me that they couldn't help me because it has been a little over a year and the warranty has ran out. So I asked her if I could buy some combs and she said that they don't sell the combs. They sell blades but not the combs. I couldn't believe it sells the blades but not the combs to the blades. So if someone out there wants this Solo, you can have it. I was thinking I had a razor for life. I just got fooled. Thanks for nothing Solo.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 42 People Have Voted

Posted on Nov 1, 2018

Not as advertised

By Steve C., North Carolina, Verified Reviewer

It is okay for a daily 5 o'clock look but does not trim close as promised. Battery life is good but the finished product compared to claims do not match up well. Overall, not something I would send back at $25, but not something I would recommend others to buy.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 31 People Have Voted

Posted on Nov 7, 2018

I cannot get a smooth shave

By George M., Norristown, PA, Verified Reviewer

This razor is not for coarse hair, it takes a blade to get a smooth shave. This Solo must be improved for coarse black man’s hair. I am a real customer, I have the Solo shaver in my cabinet.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 31 People Have Voted

Posted on Nov 29, 2018

Product damage

By Mohammed A., Tamil Nadu, India, Verified Reviewer

I bought this Solo trimmer and after product delivery, and after opening, I am shocked that this product is already used. This is damage. I am not satisfied with this product, it is a very cheap product, a China product...

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 33 People Have Voted

Posted on Dec 6, 2018

Deceptive advertising MicroTouch Solo

By Gustavo M., San Antonio, TX, Verified Reviewer

This product doesn't work as advertised. While it is good for trimming, it doesn't provide a clean shave on the areas I don't want facial hair, so If I want a clear cut trimming, I still need to use a conventional razor blade to remove beard completely. On top that, when I called to process a refund, they decline to pay for the return shipping. The way I see it, if I had changed my mind and wish to return the product, it will be fair that I pay for the return shipping, but if I am returning the product for deceptive advertising, the seller MUST pay ALL related cost to it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 37 People Have Voted

Posted on Dec 18, 2018

Pure garbage!

By David S., Auburn, NY, Verified Reviewer

This product is the cheapest product that I have ever seen. I had to wait over two weeks for the slowest delivery I have ever seen. After receiving the product, I was very disappointed. You can tell that it is cheaply made and certainly not worth the money. Within a few days, the product, or so-called product, was broke. The company refused a refund. The woman in customer service tells me that they have a lot of these shavers break down and she hung up on me. Save yourself the trouble and by from an honest company, not this one.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 43 People Have Voted

Posted on Jan 3, 2019

DOA

By Don M., Tacoma, WA, Verified Reviewer

I received it as a Christmas gift, and it's junk. It never would charge even after 8 hours plugged in. Must include more characters for the review so hear goes. Beware, it's junk, DOA, DOA, DOA, ever worked not once.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Jan 8, 2019

Should last longer than three shaves

By Walter K., Coos Bay, OR, Verified Reviewer

While attempting to change blades just to see how easy it is to do, I do not know why, but one of the small plastic pins the blade pivots on broke off. I do not know what brain-dead designer was thinking about trying to pivot the blade unit on such a small plastic pin. It should be modified by using a stainless pin rather than the plastic one.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 23 People Have Voted

Posted on Jan 9, 2019

Did not work, customer service just as bad

By Robert S., Southern Nevada, Verified Reviewer

I purchased this from a local store and went to use and when I put on my face to cut the hair, the unit stopped after cutting one or two hairs and caused pain on the face from the hair that it did cut (one of two of them). I then tried to remove the blade from the unit to clean and the whole blade assembly fell apart. I called the 800 number on the manual and they would not help me at all. Just said to purchase two more blades at $15. I just wanted to get a replacement blade for the one that failed with the unit. But they can't do that. So luckily I was able to take it back to the store I purchased it at and get money back and told them to not carry this item. I wonder how they got the unit to work in the ads because it failed with me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Jan 14, 2019

Where is it?

By Nancy S., Groveland, NY, Verified Reviewer

I ordered the Micro Solo on December 23, 2018. As of today, January 9th, still no delivery. I called first thing this morning to see what the hold up is and was told it would be another 2-3 weeks. I told the woman I have ordered many things online and have never had to wait this long. After reading these reviews maybe it is best I cancel the order. I ordered this for my son strictly going by the TV commercial. I wish I saw these reviews before I ordered. To the person who got a used one sent to them, I would go straight to the Board of Health and your local TV channel. This sounds like a lot of false advertisement and they shouldn’t be allowed to get away with it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jan 19, 2019

Disappointment

By Roger P., Norristown, PA, Verified Reviewer

On my second use of the product, the blade unit came off the rest of the shaver, along with a spring of some sort. Of course, I could not get the spring back in place and thus could not get the blade back on. The idea was good, but the product needs work.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on Feb 26, 2019

Bad customer service

By Tim B., Tennessee, Verified Reviewer

I ordered this product a month ago, still have not received it to date. They said it was on back order. The problem is that I had to phone customer service to be updated. Terrible, terrible!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Mar 29, 2019

Not happy

By Kim G., Drumright, OK, Verified Reviewer

My husband has had two of these with a two-year span. His first one broke before Christmas, so I got him another one for Christmas.

He went to use today as he does daily, and it broke, in the same place the first one did.

I (we) will not be buying a third. Not happy at all!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Apr 1, 2019

Disgusting

By Cathy E., Mabank, TX, Verified Reviewer

I ordered this as a gift. When it arrived the box had been opened several times, and this Shaver had been used. This made me sick.

I threw it away. Not about to give someone a USED gift.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Jun 25, 2019

Poor quality, doesn't work well, broke on fifth use

By Jeffrey W., Springdale, AR, Verified Reviewer

I shave about once a week. I found the MicroTouch Solo to be only fair. It worked just barely ok, nothing like the TV commercials claim. I have a pair of cheap, regular beard/hair trimmers and it worked about the same as that. But worse, the thing broke the fifth time I used it. One of two plastic nipples holding the head onto the handle simply snapped off when I took the head off to clean it. 30-day warranty; broke after five weeks. Complete waste of money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 34 People Have Voted

Posted on Aug 2, 2019

Fell apart

By Sam D., Sayre, PA, Verified Reviewer

The head broke off, cheap plastic, hardly any use out of it. I guess you get what you pay for. Would not purchase again, made very cheap. Save your money and buy a better quality unit.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 32 People Have Voted

Posted on Aug 30, 2019

Bad bad bad

By Pat M., Salem, OR, Verified Reviewer

My oh my, not good in any way, will not do anything as advertised.

I would send it back but it cost too much for shipping and handling. I only am upset with myself for buying it, I should have known better...

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 37 People Have Voted

Posted on Sep 2, 2019

$20.00 wasted

By Michael H., Rockingham, NC, Verified Reviewer

I placed an order for this so-called shaver. I wish to let you know, it tugs and pulls hair out by the roots in the face and neck, like it was never even sharpened. This was without a doubt the worst $20.00 I ever spent in my life, I let everyone know what I piece of junk this really is. How you can make an ad and lie just for money is beyond me, but then not being a crook I guess I cannot understand.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 34 People Have Voted

Posted on Oct 28, 2019

I have two non-working razors

By Jim H., Kentucky, Verified Reviewer

Works great while it works, which is not for long. I lost the charger to the first one, so I bought another unit. Both units have failed and I'm back to square one hunting a razor. It's only twenty dollars but I thought they would last a bit longer. Spend the extra money to buy a better product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Nov 28, 2019

Fake!

By Jeff F., Arlington, WA, Verified Reviewer

I am happy to write a review! For one it is not what the commercial says it does, fake, and once again a product from China. Does not trim, does not edge, and does not shave. Perhaps if you have peach fuzz it would work. I am a man who has more than my fair share of facial and body hair. This product cannot trim my beard but pulls and hurts. It does not shave without it pulling my hair. Does not trim without pulling my hair. This product is a total fraudulent item, and I don't understand why men are falling for it, I did. It is all fake, fake, fake. I want my money back! I seriously think we all should team up and stop this novelty item from being sold.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Dec 23, 2019

Garbage, stopped working after 2 days

By Joe B., Massachusetts, Verified Reviewer

Disappointing and maddening. Stopped working after two days, would not hold a charge after it stopped working. Quality control is pitiful. You're better off with a battery-powered trimmer for your dog, it'll give you a much better beard trim and won't fail!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Jan 6, 2020

Not what it's advertised to do.

By Dennis V., Plattsburgh, NY., Verified Reviewer

Disappointed and, call the cops! I've been robbed! I want my money back. It doesn't shave close, doesn't trim my mustache to my lip, what micro cut? The only good thing is the light, but it blinds me and I can't see what I'm not shaving. German steel? So what! I hope they go broke, and if they have any investors I hope they all lose their money.

Then I read other reviews after and I also would not recommend this to anyone. If I send it back I also have to pay for shipping so they got you going and coming.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Jan 29, 2020

Not happy!

By Thaddeus C., Langhorne, PA, Verified Reviewer

All of the previously stated problems are very accurate. Please, do yourself a favor and read reviews of those of us who have purchased/used this poorly manufactured product. It is cheaply made and does not trim/cut well. Save your good money for a better product. You have been warned.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 5, 2020

Product quality after limited 8 months of use

By Michael D., Fort Worth, TX, Verified Reviewer

After 8 months of limited use, my razor has no power. I called Solo customer service and they said I only had a 30-day guarantee. I would not recommend this razor to anyone based on my experience. I purchase in June 2019.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 13, 2020

Very disappointed

By John S., Chandler, AZ, Verified Reviewer

I ordered replacement blades that don't fit the trim heads that came with the razor. If I knew that would happen I wouldn't have bought the replacement heads but on a positive note, the razor itself works great but I wish the trim heads fit the new heads.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Apr 2, 2020

The worst product

By Ralph S., Belleville, NJ, Verified Reviewer

I bought this razor to see if it would help me not use shaving cream and disposable blades. Stick with the blades, this is one of the worst products I have ever bought. It does not cut crap, bringing back to CVS for a refund. Stay away from this piece of crap.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Apr 6, 2020

Solo

By Mark M., Anchorage, AK, Verified Reviewer

What a piece of crap this is, and they want $20 for it. It didn't work from the get-go, what a waste of money. Could have gone to Vegas and placed a bet. Worst piece I've ever ordered online. I think all online stuff is crap.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted
Showing 28-54 of 70

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