NewDay USA Reviews

Brandon D. helped us so much. He did a wonderful job from start to finish. This was our first refinance and even when little things got in the way he worked with us to solve them. I will be sharing NewDay with all my family and friends. Thank you!

Bottom Line: Yes, I would recommend this to a friend

I decided to try NewDay USA for my first home. Charles Clark was very helpful and answered my questions, more than once. He and my realtor, Lawana Whaley worked together very well to find me that perfect home, and it was, in a very short time. Love it! As a room that my four rescue cats will call their own. A fenced in yard will be great when I have a service dog. I said I needed elbow room and lots of light. Well done. Thank you for making this a positive experience for me. I will recommend NewDay USA, Charles Clark and my realtor, Lawana Whaley, here in Hot Springs, AR.

Bottom Line: Yes, I would recommend this to a friend

House looks sound and adequate for my son, his wife, and myself. Still needs termite prevention, spouting of course wherever appropriate and necessary, and a tighter closing of the third garage door front right sid. I am almost 90 years old (11-04-29), a Korean War veteran '52-'53, and served in the USAF a continuous 27 years. Wife is deceased. (Retired as an O5 in 1975, eight years enlisted to Tech Sergeant, OCS, and 19 years commissioned.) Very pleased with the three young ladies who completed the sale, especially my daughter in law's - Coldwell Banker, Amy Gregorcyk, Realtor. They all knew their business, and all were very helpful, especially Amy! (Thank you Sir! William Potter!) The other two ladies were Julie Vilia, and Lindsay Wessel; both very business-oriented.

Bottom Line: Yes, I would recommend this to a friend

This was and has been my most memorable experience of all time, and I don’t mean to sound like I’m buttering it up. From the start of our journey to this beautiful whole new life ahead of us, I can honestly say, I was honored by our agent's professional leadership and service. The experience lived up to promises made and promises kept. To that point, we are thoroughly pleased and excited to begin a new relationship and will always remember how we got here! I'm only 65, served four years in the Army, heavy artillery, my dad is approaching 90 and spent 27 glorious years in the Air Force, first as airman and then to war in Korea and back to the states as a recruiter and finally OCS, officers candidate school, and retired 27 years a lieutenant colonel. Thank you admiral for a great experience and a valuable team. We salute you!

Bottom Line: Yes, I would recommend this to a friend

Arron Jacobson was a very helpful, nice, pleasant, respectful, easy-going person to work with. He always gets back with you right away, called right away when the underwriters needed a little more. The whole teamed worked very well together. Thank you all, we now have a much-needed new home. We have absolutely nothing negative to say.

Thank you again!

Bottom Line: Yes, I would recommend this to a friend

My wife and I would like to thank and praise NewDay for helping us re-finance our property and consolidate and our debt. We are now planning our future with a solid financial foundation and a much brighter and manageable debt and credit situation.

Mr. Andrew Engel provided us with excellent care and treatment during this transaction. He went above and beyond in order to asset us and complete our wishes.

Bottom Line: Yes, I would recommend this to a friend

After inquiring about NewDay, I was contacted by Mr. Sergio Navarrete. Over a period of about two weeks, Sergio was very helpful in getting the application started, getting all of the necessary forms completed, and getting the loan closed. We were very impressed with Sergio's knowledge and his willingness to help us through the process. Today, Monday, April 1st, we received the checks for our loan payoffs and our personal money. The process was fairly easy and Mr. Navarrete was extremely helpful. We are glad we went with NewDay and will definitely let others know of our good experiences. Thank you NewDay USA.

Bottom Line: Yes, I would recommend this to a friend

The people of NewDay USA are professional and very helpful. We veterans often need help and sometimes we do not understand what needs to be done, but when a problem arose your people stuck with the program and helped get it done. Many other organizations just treat the situation as a part of the job, but not as a personal issue to help the veteran. You are the best.

Bottom Line: Yes, I would recommend this to a friend

My experience with NewDay was extremely satisfying. After initially going to my local credit union, who were unfamiliar with VA loan process, I decided to call NewDay after seeing one of their television commercials. From start to finish, our loan officer, Destinee, was very engaged and pleasant to work with, she checked in often, and she was very knowledgeable of the steps that were being taken, my wife and I found the entire process to be seamless from start to finish.

Bottom Line: Yes, I would recommend this to a friend

After calling for info on the NewDay, I was greeted by Cole Krajeski who explained in detail what my options and approximate costs for a loan to pay off credit card debt would be. The whole ordeal from the start was very simple and explained in a matter even I could understand, which in itself is amazing, as I'm not too quick to grasp things at my age. Cole was very patient and professional and is very easy to talk to. I thank him and everyone else that moved this process through so quickly and smoothly, a truly great experience.

Bottom Line: Yes, I would recommend this to a friend

I can breathe again after being let go from a job that hurt me financially. I sought help with NewDay USA Loans representative Michael I., whom went above and beyond helping me get approved with the loan.

I was behind on payments and the mortgage, but now I am back on good terms. Thank you from me and the family.

Bottom Line: Yes, I would recommend this to a friend

My time with Jae White and his team was the best. If you're looking for a loan, call Jae, did a great job! Jae stayed in contact with me and kept me informed at all times. I was able to buy my home and put money in my pocket.

Bottom Line: Yes, I would recommend this to a friend

Upon calling for a refinance we started with a very nice young man. He was very polite. My wife and I are older folks, one 183 and 176. I mention that because sometimes he would have to explain again, I would say he had great patience with us. We had dealt with you previously and found we had the same type person, therefore, we went with you folks again. The only thing we noticed this time there was longer waits from the young man, in fact, we had to call him more than once. My wife and I thought he might be new. I do have to say, my wife is a natural worrier. So when we're waiting on news it was concerning her. All in all, we were very pleased with our service with you folks. Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

We had a great experience refinancing with NewDay.

They made everything easy, simple, and FAST.

Our point of contact, Eric Manley was wonderful. We had an issue getting a form from the government, Eric and I had a lengthy three-way phone conversation and got it taken care of. No other company would have worked the people and Eric did to help us.

We thank all involved making it a great experience.

Bottom Line: Yes, I would recommend this to a friend

Mr. Murphy,

I would like to thank you and your team for all your help! You have been readily available to me and my family. We were able to purchase our home using the VA program with zero money down! This program is outstanding! You, Steven, and your team have made our dream come true. Once again, thank you! To all my brothers and sisters in arms, they are here to serve us as we have served our country. Mr. Murphy's number is 8665750316.

Bottom Line: Yes, I would recommend this to a friend

We were amazed with the results of the entire process of getting a new mortgage refinance from NewDay USA. From start to finish the first phone call to discuss details, Sean, the NewDay Executive, was patient and explained in detail what will take place and that they will definitely give 110% effort to make this work, which was reassuring with my very challenging request for refinancing. And to our amazement and after periodic document requests and phone calls, Sean and Ashley from the NewDay USA Executive team were able to get the closing request completed. All done with acceptable cost and rates. Thank you NewDay USA Team.

Bottom Line: Yes, I would recommend this to a friend

My representative Mr. Schultz was very professional and courteous. My wife, who has worked in banking (mortgages), had several questions as it pertained to our contract. Your representative Mr. Schultz answered all her questions without missing a beat. If there was something he didn't know he contacted who he needed to provide an answer. The whole process went well. Thank you for the excellent customer service that was provided.

Bottom Line: Yes, I would recommend this to a friend

Kyle was very nice and very helpful. He had to take over after the other fella we were working with left the company.

Both of them were very professional. They both did a great job. Everything went smoothly.

Thank you all so much.

Bottom Line: Yes, I would recommend this to a friend

This was the easiest mortgage refinance that I ever made. My Account Executive was extremely helpful, courteous, and professional. He promptly responded to all of my questions, both by phone and email.

I would not hesitate to recommend NewDay USA.

Bottom Line: Yes, I would recommend this to a friend

I am pleased with NewDay USA loans. What an efficient organization. Mr. Justin Tukes was fantastic. Highly professional, thorough, and always kept us updated on the loan process.

I can't praise Mr. Tukes and NewDay USA enough. The loan process was fast, efficient, and excellent, in my opinion. Thank you NewDay USA for changing our lives for the better.

Bottom Line: Yes, I would recommend this to a friend

NewDay USA got my title straightened out so we could get a refinance. Everyone said it couldn't be done. Everything went so smoothly and Julian was so nice and supportive. Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

I was going to write a personal letter to the Admiral on our experience.

I would like to personally commend Zachary Scott who worked with us on our loan. He has been the most polite, professional person we have ever worked with. He answered our many questions in a very timely and thorough manner and I might add with a lot of patience. He made it a truly enjoyable experience working with NewDay on our loan. Your company said and did everything in a professional and again, timely manner. Thanks to all.

We would be happy to recommend NewDay to anyone.

Bottom Line: Yes, I would recommend this to a friend

Our experience with NewDay USA was very positive. Jacob and Matt were very thorough and helps us through the process. They let us know what documents we needed and made sure to follow through until everything was in and posted. The loan was dispersed on time just as they had said it would be. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Matthew Ahearn and Zachary Bean provided the best of service to me and they answered all my questions fully and courteously. Zachary was patient with me while I was involved in the application process and followed up with me every step of the way. They made it easy for me to complete the application process. I could not ask for better service from any company for any reason. NewDay USA gets an A+ from me and I am grateful for the opportunity to work with you. May God bless and prosper you. Respectfully submitted, Navy LT George Samuel Kouns, General Medical Officer USS John F. Kennedy CV67 and Head of military sick call at Seabees Headquarters Port Hueneme, California.

Bottom Line: Yes, I would recommend this to a friend

My wife and I from the very first phone call had a great experience in dealing with NewDay. Daniel Fleming, who was our contact agent, was very professional and kept us informed as the process proceeded. Everything went flawlessly and without any problems.

Bottom Line: Yes, I would recommend this to a friend

I highly recommend NewDay after the outstanding service I received from Mark J. The process took a month to complete but he was there for me every step of the way, patiently answering my many questions, providing helpful feedback and expertly explaining every step of the loan process. Regardless of how impatient I was at times, he always remained professional and courteous, and was always on top of things with regular updates.

Before I started the cash out process, I had debated proceeding for over six months of financial difficulties but Mark and NewDay helped me feel confident in my decision and the loan I received has been life-changing.

Bottom Line: Yes, I would recommend this to a friend

Zach and NewDay did an outstanding job handling our refinance from start to finish. We really appreciated Zach's outstanding communication skills throughout the enter process. My wife and I were very nervous and not sure if a refinance was the right move for us. NewDay and Zach helped along the whole way. Outstanding job! Thank you for your support and excellent service.

Bottom Line: Yes, I would recommend this to a friend