Nurx

Nurx

Overall Rating

1.1

13 Customer Reviews

Summary

Nurx is an online pharmacy intended to help women take control of their reproductive health with prescriptions for birth control, emergency contraceptives, STI testing, and more. This review analyzes how the service works.

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Customer Reviews

1.1 Stars out of 13 Reviews
5 Star:0% 4 Star:0% 3 Star:0% 2 Star:7% 1 Star:92%
0% Recommend This Service
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Posted on Jun 15, 2023

Started well, ended poorly

By Sasha M., New Hampshire, Verified Reviewer

To get the prescription to begin with was easy and fast. Although, they disregarded my address change upon renewal (I do not know how they could miss it because I have to input my address again) and sent my prescription to my old address and since it's USPS, it was delivered. After I submitted my new address and paid, they told me they do not service my area.

So, they are accepting medical evaluations in areas they cannot service, which I think it's a scam to make more money perhaps. It's an app and I had to submit my address to start...curious why the evaluation was even given to a medical provider if it wasn't in their territory. That seems very sketchy to me.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Easy to start

Bad customer service

Non existant customer service

Delivery mistakes and xtra charges

Posted on Dec 9, 2019

Other birth control services are better

By Nikki W., Lexington, KY, Verified Reviewer

I tried Nurx for the first time about two months ago. In the beginning, the care team was very nice and responded well. I had no problem getting a prescription. I ran into a problem with my insurance. I was attempting to get it while my current insurance would he running out at the end of the month, but Nurx told me my "insurance had been terminated". I accepted this because I assumed it was because of when I was attempting to get the BC, so I paid the $15 for a monthly supply. It came fine, no problems. Once the 1st of the new month came, I added my new insurance. When it was time for a new pack, I received the same message from before, which could not be correct as my insurance was brand new! I went to The Pill Club and just received my first shipment. No problems, no questions about my insurance, and great customer service with other goodies alongside three months of pills! Unfortunately, because of my struggles with insurance and no help from their customer service about it, I would not recommend.

Bottom Line: No, I would not recommend this to a friend

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