Opendoor

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Opendoor

Overall Rating

3.9

234 Customer Reviews

Summary

Opendoor’s tech-driven homebuying platform presents an attractive option to sell your home fast. Our review will help you decide if it is the right service for you.

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Customer Reviews

3.9 Stars out of 234 Reviews
5 Star:66% 4 Star:4% 3 Star:0% 2 Star:4% 1 Star:23%
72% Recommend This Company
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Posted on Dec 4, 2019

Incredibly easy and smooth process

By Will M., Phoenix, AZ, Verified Reviewer

I could not be more pleased with the Opendoor process. I submitted my address for an offer on the website and in minutes I has a competitive offer in my email to review.

The offer was followed by immediate contact from an account manager. The offer was very competitive with the MLS listings in the area. Super easy and well-coordinated process all the way to closing day. Title arranged a mobile signer at 7:30 pm for my wife and I to sign together at home. Opendoor had already transferred all utilities on the closing day so that I did not need to. If you want an easy and smooth closing, go with Opendoor.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Dec 5, 2019

We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. We're happy to hear you had such a great experience. Thanks for taking the time to share this, Will.

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2020

Awesome experience

By Leanne W., Douglasville, GA, Verified Reviewer

I contacted Opendoor on a whim to see what kind of deal they would give on my home. They gave me an offer that was more than I expected. Making the assessment from easy and hassle-free. We got to choose our closing date. We found a new home and was able to close on both homes at the same time. This was a very simple and stress-free experience.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Jan 9, 2020

Thanks for the love, Leanne! We will be sure to share your kind words with the team.

Helpful Review? 1 Person Has Voted

Posted on Jan 9, 2020

So easy!

By Kelly S., Colorado, Verified Reviewer

After my husband accepted a job offer out of state, we had a tight deadline to sell our home. We knew we didn't want to go the traditional route with a realtor and the headache of doing repairs, staging our home, and endless showings. We had an offer from another company and only reached out to Opendoor as a second opinion after a recommendation.

From the moment we contacted Opendoor we received nothing but superior service. Like I said, we were working with a tight deadline and Opendoor expedited not only their offer but the home inspection so we could make an informed decision. Turns out that Opendoor's offer was the best so far and we decided to go with them. Our experience manager, Paul, was fantastic. He was very responsive to any questions we had, and was even able to move the close date for us after the deadline had passed when our new home purchase was delayed.

Selling a home can be super stressful but Opendoor made it easy and fair. Will definitely use them again in the future!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Jan 12, 2020

So glad to hear this, Kelly. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Helpful Review? 1 Person Has Voted

Posted on Jan 30, 2020

Opendoor is definitely a best way of selling and buying your home

By Yenson N., Texas, Verified Reviewer

During the process of selling and buying a home to and from Opendoor, I always have super great support from Dan Burkhart (the team leader) and his fellows. He is so calm and well experienced and very effective in what he is doing. He and his team are always willing to resolve any issue to get the closing timely.

Opendoor provides a fair and square trade in program and super quick transactions.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 5, 2020

Yenson, this is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.

Helpful Review? 1 Person Has Voted

Posted on Jan 31, 2020

Great option in a hurry

By Odalis R., Orlando, FL, Verified Reviewer

My husband was offered a job that required us to relocate to North Carolina fairly quickly during the holidays and a slow season for the real estate market. We contacted Opendoor since we were in a pinch. They valued our home slightly higher than the realtor we contacted and we were able to close within 3 weeks. The fees are a little higher but we didn’t have to stress about showings and months of waiting for a buyer. The repairs were minimal and they just deducted from our proceeds. The day of close, the money was in the bank shortly after lunch. We are very happy and would definitely recommend.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 5, 2020

Hi Odalis, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Helpful Review? 1 Person Has Voted

Posted on Feb 6, 2020

No regrets!

By Matthew D., Tampa, FL, Verified Reviewer

I have absolutely no regrets selling my home to Opendoor. We have 6 small children and pet pugs, a traditional listing for us would have been near impossible. We decided to give Opendoor a shot but we’re skeptical because it sounded too good to be true.

We were immediately helped by Kelly C (our home advisor) and we worked with her throughout the entire process. It was nice not getting switched off from person to person especially with something as important as selling your home. Kelly was very friendly and helpful. At no point did we ever feel pressured to make a decision one way or the other.

We had recently had a professional appraisal done on our house and when we got Opendoor's final offer it was within $1000 of the appraised value.

Their fees were similar to what we would have paid in closing cost on traditional sale and assessed repairs were lower than we expected.

To end up getting the value we would have expected in a traditional closing without spending thousands on repairs and dealing with multiple showings was incredible!

The best feature of Opendoor, in my opinion, was the late checkout and picking your closing date. This allowed us to close on our home the same day we bought the new home but still have the time to move things out and not feel rushed.

Overall an amazing experience for our entire family and I have already recommended Opendoor to a coworker looking to sell her home.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 9, 2020

Mathew, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Helpful Review? 2 People Have Voted

Posted on Feb 8, 2020

Pleasant, profitable, and a piece of cake

By Robert Y., Phoenix, AZ, Verified Reviewer

My son was going to move back home and I had relocated to a condo 2 years ago. I had been in the process of refinancing when I decided to contact Opendoor and ask what they thought they could offer for my condo.

Within 48 hours they made me a generous offer. The fees are slightly higher, but if I discount the incredible convenience of not having to show my home (because it is already sold!) and then once I took advantage of the opportunity to work with Opendoor to also buy a home (and get a financial credit), the process was simply pleasant, profitable, and a piece of cake.

I accepted the Opendoor offer, then worked with them to find my next fabulous home. All of that took 8 days (including the physical assessment of my condo) and I closed on both properties 3 weeks later. Piece of cake!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 9, 2020

So glad to hear this Robert. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Helpful Review? 2 People Have Voted

Posted on Feb 13, 2020

The best solution

By Douglas S., Arizona, Verified Reviewer

My wife and I raised 5 children in our 4000 square foot home of 21 years. Needless to say, it was showing considerable wear and tear and was very dated. We desperately needed to downsize and we did not want to pour tons of money into remodeling a home that was now too large for us. I mentioned my dilemma to a good friend of mine who owned several investment properties and he had recently used Opendoor to sell one of them. He had a great experience and recommended that I contact Opendoor. I did exactly that and the rest is now history. We sold our home to Opendoor for a very fair and reasonable offer and we used them to purchase our new, now much smaller home. In fact we did everything, sell, purchase, financing, and closing both properties, on the same day. The entire experience was great, some small glitches, but all of the Opendoor team were very cooperative and kept us informed throughout the whole process. We never had a sign in our yard, no open houses, and best of all, we did not need to spend thousands of dollars just to sell our home. Maybe our circumstances were unique, but using Opendoor was a total blessing. We are now in our new home and enjoying life.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 16, 2020

That's wonderful feedback to hear, Douglas! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Helpful Review? 2 People Have Voted

Posted on Mar 13, 2020

Sale of home

By Jewel F., Raleigh, NC, Verified Reviewer

Our experience with Opendoor was awesome. We got a decent amount of money for our home. We didn’t have to use any of our savings or 401k. Closing took less than 2 hours. Our money was wired to our closing attorney in our new home. Customer Service was also very good. The only negative thing I would say is that Opendoor flips houses to make more of a profit than what you are given. Just keep in mind they do have fees subtracted from the quote they give you. It’s a gamble you take.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Mar 15, 2020

That's wonderful feedback to hear, Jewel! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Helpful Review? 1 Person Has Voted

Posted on May 6, 2020

An amazing experience

By Todd B., Riverside, CA, Verified Reviewer

We had an exceptional experience with Opendoor. We had never sold a home previously and when the time came to sell our home of 30 years, we were very anxious about the process. From the moment we engaged with Opendoor, the team was extremely helpful, knowledgeable, and available. We felt respected throughout the whole process, no matter how many questions we had or how silly they may have been. The process was efficient, stress-free, and so easy. We are grateful for the help of the entire team and would highly recommend the use of Opendoor!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

May 8, 2020

So glad to hear this Todd. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Helpful Review? 1 Person Has Voted

Posted on Jun 5, 2020

Canadian seller

By Linda Lou P., Anthem, AZ, Verified Reviewer

Opendoor was very professional and straightforward. Communication was clear and quick. Being in Canada while this deal was closing was easy. Super nice sales rep.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Straightforward

Personable dispute the virtual dealings

Friendly

The clause where Opendoor can change or cancel deal

Company Response from Opendoor

Jun 17, 2020

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Linda Lou.

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