Opendoor

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Opendoor

Overall Rating

3.9

234 Customer Reviews

Summary

Opendoor’s tech-driven homebuying platform presents an attractive option to sell your home fast. Our review will help you decide if it is the right service for you.

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Customer Reviews

3.9 Stars out of 234 Reviews
5 Star:66% 4 Star:4% 3 Star:0% 2 Star:4% 1 Star:23%
72% Recommend This Company
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Posted on Jun 25, 2019

Fantastic company

By Dean W., North Carolina, Verified Reviewer

My wife Terri and I decided to sell our house in Charlotte and move to our Florida house. I heard of Opendoor on the radio so I went to their website and in less than 5 minutes I completed their online process detailing our property and in a few hours I had an email with the purchase price, their fee, closing cost, and my net proceeds. There was one open condition and that was that they would need to do a home inspection, which could find items that need fixed, so possible additional cost to us. Well, if I sell my house through a Realtor company, they have the same inspection requirement, so no problem. Next we schedule a phone meeting with one of their representatives, which lasted about 30 minutes. During this call they laid out all the next steps, which were few, but the best part was they stated, if at any time we are not happy, when can cancel the process at no cost to us, even on the day of closing. What did I have to loose? Nothing!

However, we thought it best to talk to two Realtor companies, so I picked number 1 and 2 in Charlotte, you probably can guess who they are, and schedule appointments. What I would net with these two were within $2,000, but compared to Opendoor, I would net $14,000 more in my pocket without and showings, open houses, etc. We scheduled the inspection for 2 days later, there representative showed up to do the main insecption, along with HVAC and roof inspector. They were very respectful and all were gone in about 4 hours. Two days later they email me the report is ready and I set up an appointment to review with my Opendoor representative, we go over it and the found 3 items that needed corrected, which I agreed with. I had the option to correct myself or they would do for the price they gave me with the report, so I let them correct and they would deduct $904 from my proceeds.

At this point, we had to decide when we wanted to close, earliest was 21 days from the point I accepted the offer up to 60 days. We had a lot to get done, so we picked 60 days, which would be June 14. The law firm taking care of the closing were equally awesome and we actually signed our papers on June 13, so we could leave for Florida and the actual close with Opendoor was on Friday. We arrived at our place in Florida on June 14 and at the end of the day I checked my bank account and my proceeds were in my account. This is the tenth property we have sold and we have never had such a smooth, easy, professional process. We highly recommend Opendoor and that is why I wrote this review.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 24, 2019

Great service, competitive offer, and flexible close!

By Dustin D., Deltona, FL, Verified Reviewer

From start to finish, Opendoor was fantastic with customer service and also provided a competitive offer.

I was on a tight schedule to sell my property while making a move for quality of life. Opendoor made an offer with met market conditions, then reviewed reasonable repairs with me. We had to adjust the close date multiple times due to an insurance claim being finished, which would have been a nightmare had I put the house for sale on the market and had a consumer purchase offer. But Opendoor made this painless and extremely smooth through our close date. Walk through was simple and proceeds were received the same day as promised.

I'm an Opendoor believer!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2019

Old Switcheroo

By Don S., Fulshear, TX, Verified Reviewer

Opendoor has its benefits. Sure and hassle-free sale, flexible closing date, easy, relatively paper-free process.

However, DO NOT take the estimate on your closing statement too seriously. What they estimated as additional closing costs and what was actually our closing costs were worlds away. We understood that the estimate, was just that...an estimate. However, we expected the difference to be a few hundred dollars maybe. They missed their estimate by over $3000. This was money we had earmarked to complete the down payment for our next house that we were closing that same day.

We finally got the closing statement two days before closing after asking for it, for several days. Movers were already scheduled, and we were closing on it in two days and on a new house right afterwards and suddenly found ourselves thousands short.

In the end, we made it work, but my advice is don’t trust the estimate, and press hard for the final closing statement. You would think that since they are in this business they would be able to give you a more solid estimate of final closing costs. But do not make that assumption, they can’t be thousands off so be warned.

Bottom Line: No, I would not recommend this to a friend

Company Response from Opendoor

Jun 25, 2019

Hi Don,

We would like to understand your situation a bit further. Can you send an email to community@opendoor.com with the property address? Thank you!

Helpful Review? 4 People Have Voted

Posted on Jun 21, 2019

Fantastic in every way

By Marggi M., San Antonio, TX, Verified Reviewer

From the initial online inquiry, to the correspondence with the company, to the walk-through experience and all through the selling and closing process, the Opendoor team was amazing! I was a bit skeptical at the process at first but having gone through it I can assure everyone that this experience was much better than I ever anticipated. I strongly recommend Opendoor to anyone considering buying or selling a home, and I will certainly use them again when I sell another home.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 20, 2019

Splendid experience!

By Phulandai M., Kissimmee, FL, Verified Reviewer

This was the first home we ever bought, and our first time selling a home. At first I was skeptical; however, my brother used Opendoor and sold his home in a week. ONE WEEK! I WAS AMAZED. So we decided to see what they would offer. From the moment I did the assessment online; everything went smoothly and amazingly fast. The first walkthrough was quick and efficient. Very professional and courteous. Our quote was also done in a timely manner. We got to choose EVERYTHING. When we close, what day and time. Mostly everything was done online. I am truly happy with everything Opendoor has done. Thank you for an amazing selling experience. I highly recommend their services...

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 20, 2019

A pleasant experience working with Opendoor

By Susan F., Rancho Cucamonga, CA, Verified Reviewer

The entire experience of selling my home was smooth and easy. All transactions were handled promptly and with ease. All personnel that I interacted with were professional and answered questions as needed.

I would highly recommend this company to anyone wanting to sell their home with no hassle.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 20, 2019

Easy!

By Christopher B., Murfreesboro, TN, Verified Reviewer

Selling was so easy with Opendoor! Had my offer within 24 hours and closed soon after. Opendoor made every step along the way super convenient. The easiest and most convenient way to sell a home!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 18, 2019

Opendoor experience

By Duane P., Antelope, CA, Verified Reviewer

Opendoor was a Godsend on behalf of me and my family! The process was very clear, concrete, and right to the point. I really did receive a fair price for my home. The staff was very knowledgeable, professional, and kind in communicating with me every step f the process. The closing process was timely and the funds were wired quickly to our account. I would recommend Opendoor to anyone, everyone that is trying to sell their house without all of the hassles and drama. Thanks again Opendoor!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 18, 2019

Great experience

By Chelsey M., Charlotte, NC, Verified Reviewer

I would highly recommend Opendoor. We had to list our home shortly after having a baby and this provided us with the perfect balance of fairness and convenience for our sale. Opendoor offered us a fair price with no hidden fees. The ability to change our closing date without fees was amazing and allowed us to find a new home easily. Furthermore, the staff was extremely helpful and kind when our move was delayed and we ended up checking out late. I would certainly use them again and feel this will take over the real estate industry. Thank you for the great experience!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 14, 2019

Highly recommend

By Dan B., Tucson, AZ, Verified Reviewer

I have been through the selling of the house process before. It can be a long, tedious, back and forth process that can be frustrating. With Opendoor, it felt simple, direct, and easy. They were fair with the offer. Reasonable with the needed repairs and they kept me informed every step of the way. I had contact with several people and they all were helpful and pleasant to deal with. I highly recommend Opendoor to anyone who wants a good value for their house and a simple process.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 13, 2019

Home sale

By Thurman C., Raleigh, NC, Verified Reviewer

The sale of our property experience with Opendoor was very professional and hassle-free. One of the best experiences I had selling a house so far. I highly recommend that if you are interested in selling your house, consider Opendoor!

Bottom Line: Yes, I would recommend this to a friend

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