PetGentle Reviews: Will It Train Your Dog?

It is just a piece of plastic with a battery...the light doesn’t even work. When I contacted them, they immediately offered 65% back if I just kept it. I don’t understand how they sleep at night, ripping people off. Do NOT BUY THIS!

Waste of time and money...

Bottom Line: No, I would not recommend this to a friend

I have 3 dogs, I bought this to help train my stubborn 11-month-old Great Pyrenees puppy. The other 2 dogs are already trained Terriers. As far as I can tell this is an expensive fancy light, period! I have used this for over a week now. The red beam grabbed all 3 dogs' attention at first, now they completely ignore the device. There isn't any stopping or even hesitation in any of the animals, There isn't any indication of any sound being emitted i.e. turning head, ears changing position, any body language to even hint at a sound being emitted and certainly not stopping or even any hesitation when the device is being activated. Don't waste your money on this device, kinda expensive for a flashlight! I will send a clip of the purchase verification in the next e-mail as I do not have an order number.

Bottom Line: No, I would not recommend this to a friend

My dog's ears don't even twitch or move, so I doubt it works. The manual picture shows a switch on the side but mine doesn't have a switch. I tried the light trainer and stubborn trainer and light and he does not even twitch or move or his ears at all! Waste of money.

Bottom Line: No, I would not recommend this to a friend

I purchased PetGentle about a week ago. My dog is a disturbing barker when he sees any movement. From the day I got it, it never worked. Nothing came on. The lights didn't come on. When I called for a return and a refund, no problem. I paid $42.90 and I received back $24.90. Where's the balance? And I could keep it? Who wants it. I am notifying the BBB. I want the balance of my $42.90. By the way, the battery is wrapped in plastic to be removed. Until you call for help you would never know this. Do not purchase.

Bottom Line: No, I would not recommend this to a friend

Not only does this not work on my pitbull's barking, it doesn't faze him in the least. They charged me two different charges for ONE of these. I have a $42 charge and a $20 charge. Meanwhile, these are being sold on eBay for $10! What a rip off. There's no button on the side, and only lights and an infrared one, but doesn't seem like any sound comes out. My dog doesn't react the slightest bit. I don't know what my order number is because I was never sent a confirmation of the order. If I had, I could have disputed the charges.

Bottom Line: No, I would not recommend this to a friend

Ordered the product ($40 something) and it had no effect on my dog. They have a 30-day money-back guarantee but nobody answers the phone. Have tried calling them dozens of times on three different days. Nobody is ever available to answer the phone. Same PetGentle recording comes on every time. PetGentle is a scam and PetGentle is a rip-off. No wonder so many negative reviews online. Don't buy PetGentle, they don't stand behind their guarantee and they are a shell company.

Bottom Line: No, I would not recommend this to a friend

Shame on us, we should have read the reviews before placing the order. Order was placed on 7/9/2019 and as of 7/17/2019, no product received. Called PetGentle and get some Middle Eastern speaking female. She states small company (this is a sign). After getting no questions answered we asked for a superviser. Her response was she is one of them. We asked for her superviser or a way to contact a CEO or CFO. Her response was sorry I can't provide you that information. Asked to cancel the order and again her response was I cannot do that. I cannot kick myself hard enough. Please others, think twice or three times before buying from PetGentle. STAY AWAY FROM PetGentle!

Bottom Line: No, I would not recommend this to a friend

I bought two of these hoping it would be the magic trick to help with training our dog. It has not been even the first bit of help. I can only assume it's working as supposedly humans can't hear it. I wish there was something I could hear to know it's working. The light works but that's all I can tell and it's NO help. I feel I just threw $50 down the drain!

Bottom Line: No, I would not recommend this to a friend

After ordering PetGentle and looking to see where my order was, I find out the address was wrong. The neighbors claimed they never got my package. I called PetGentle and they said package delivered, they won't send another nor refund my money. I asked to speak with a supervisor and she hung up on me. I'm out my money and the product. This company needs to be stopped. I read all the reviews after I ordered and none of them are good. Take your business elsewhere unless you want this company to take your money. I have been leaving reviews all over about this company and I will continue to get the word out to as many as I can.

Bottom Line: No, I would not recommend this to a friend

My dog does very well when I take her outside until she sees a car. When she does, she barks relentlessly and pulls on her leash trying to chase the car. I bought the PetGentle hoping it would be a solution to this problem. First off, I paid for two-day shipping. The package took three weeks to reach me. I called customer service and was told to just be patient, my PetGentle is on the way. When I stated that I paid for two-day shipping the woman just kept saying, be patient. Bad business.

As far as whether or not it works...not with my dog. I know the whistle works because other dogs have reacted to it. My dog seems to not even hear it. I guess it works for some dogs but not all. The site I ordered it from stated that there is a switch on the side used to turn the whistle up, but mine doesn’t have that feature. I’m not happy with this purchase.

Bottom Line: No, I would not recommend this to a friend

I placed an order yesterday, September 19th, 2019. After completing my order it did not give me a receipt. I phoned and the female told me it had gone through, she said she would send me the receipt via e-mail. I phoned today to ask as to why I had not received the e-mail receipt. I found the female to be rather rude and the phone line keeps shorting out and when she was talking I could hear a child crying. She just hung up. RUDE and RUDE.

Bottom Line: No, I would not recommend this to a friend