PillPack

I’ve been using PillPack for almost two years, and once I got all my prescriptions switched to them, it has worked very well for me. My only complaint is that they recently changed the packaging to something much thinner and not easy to tear evenly. I hope they change back to what they were using. Otherwise, it’s much easier than figuring out what to take and when.

Bottom Line: Yes, I would recommend this to a friend

I'm an RN, I take several meds. I LOVED this service because of the convenient packaging. I travel a lot and could just grab what I needed and go. But, you have to decide if you want to pay a slightly higher co-pay for your meds if you do have a co-payment. Unfortunately, I am paying $30 a month for a 30-day supply when I can pay $55 a month for a 90-day supply through my insurance's mail-order program. The difference is only $140 a year or so, but that's money that can go elsewhere for now. I do love the convenience of not having to open bottles, though. IF I were taking 10 or more prescription meds a day, or if I were older, I would probably use PillPack. I think it's GREAT for older folks for several reasons:

1. Not having to struggle opening bottles. Older people and people who have trouble opening bottles in general would benefit from using this service.

2. Keeping track of what to take and when to take it - you don't have to do anything except choose the right time on the package, tear the easy to open package open, and take your meds! Great for anyone with memory problems, also.

3. Grab and go without having to carry bottles everywhere.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

These guys are amazing. I take 4 meds daily and always forgot to refill them. Now they come automatically without having to stand in line at the pharmacy. I love that the little packets are easy to open too. Great customer service too. Super nice people. I'm recommending to all my friends.

Bottom Line: Yes, I would recommend this to a friend

I am extremely happy since transferring all my medications to PillPack. I receive an almost simultaneous response when I have questions. I post a message on my account through their mobile app and I am completely satisfied with the timeliness of their response to my questions. They are ready and willing to help and to ensure I receive exactly what I need.

Bottom Line: Yes, I would recommend this to a friend

I love having PillPack fill my medications. They are always on time, and I never have to guess if I have taken my medication for the day because it is all in a packet and it is all dated. So there are no overdoses or skipped doses. I have been with them for almost two years now, and they are a GREAT pharmacy! Thank you PillPack for making my day go easier.

Bottom Line: Yes, I would recommend this to a friend

Not a scam! Wonderful service, with Next Day Air for urgent items. Easy billing. Great use of technology to communicate via website, email or phone!

It is wonderful to have each dosage labeled. No more opening bottles constantly for each pill and no more filling pill boxes. If I am not acting right or do not feel well, the first thing my husband does is look at the pill pack. He can see exactly what date and time I missed a med and to remind me to take my meds, which fixes all my problems. With regular pill bottles, he does not know after work if I have taken my meds, accidentally taken them twice, etc. When I go on a weekend trip, I no longer need an entire basket for all 14 meds I need. I just put the pamphlet with the prescription info in my purse and three days worth of med packets.

Meds arrive at my door on time, but usually early even! PillPack is wonderful for many reasons, especially those with memory problems or just busy lives.

Bottom Line: Yes, I would recommend this to a friend

I have two older parents; Ma 81 and Dad 84. They were living at home until they really needed a safer home environment and so they are a nice assisted living apartment and fairly independent. Each has their own list of ailments, pills, and prescriptions. It was getting harder and harder to keep their medications straight, and it felt like I was going to the local pharmacy every other day. Then I had to worry about them taking the right pills at the right time, out of those little weekly pill organizers.

Then I read about PillPack.com. No more trips to the pharmacy, no more organizing pills, no more worrying about which pills and when my parents were going to take them. It was all done, and it shows up at my house once a month! It was easy to switch them from CVS over to PillPack. They do most of the work. They call the pharmacy and switch the prescriptions and insurance over; I did none of it. Co-pays are the same.

You can see everything online in your own account with a dashboard with all your meds, what they look like, information about each med, etc. The doctor's office calls them if there are any changes and should you need a one time or short termed, say an anti-biotic or right away or one time, I just have it sent over to CVS and pick it up that day. They can package pills by specific times, or morning, afternoon or evening.

Their customer service had been top notch. Always get a real person, fast service, and they are helpful with any question. It really has made both their lives, as well as mine less stressful and the meds more manageable. I really love this product and company!

Bottom Line: Yes, I would recommend this to a friend

This is my first order with them. Very good customer service. I pay less for my medication with them than at my local pharmacy. Plus it is winter time now and this convenient for me because I have a disability and I have trouble getting around in the winter time, and this will help me. Thank you PillPack!

Bottom Line: Yes, I would recommend this to a friend

I started using PillPack on January 1, 2018, and I absolutely love it! Your pills come pre-packaged for am, noon, afternoon, and pm, and it's so convenient. I don't have to worry about remembering to take all my pills! I was recently diagnosed with Alzheimer's and was forgetting some of my meds, but I don't worry about that with PillPack! I feel so much better!

Bottom Line: Yes, I would recommend this to a friend

Really, I have only one minor complaint and some helpful information. I was told by an employee that they can only charge a 30-day co-pay. Supposedly their system can't calculate 90-day prescriptions which are a lot cheaper than paying every 30 days. I'll have to look into that more if this is the case. I can't believe their sophisticated system isn't able to do 90-day co-pays. They should be able to set-up their computers to do so.

But, if this is true, it's still worth it for me. I'm on so much medication. I have put my trust in PillPack, and they came through for me. They have saved me a lot of time and aggravation. It would take me what seemed like forever to sort my meds into little pill boxes (you know, Monday, Tuesday, Wednesday, and so on) then I had to make sure I counted them out properly, which wasn't always the case. I would double check and double check.

Oh, here's the helpful part: The hardest thing about getting started with PillPack is that you have to make sure you coordinate your prescriptions from the start. You should make sure you have at least one month left of your prescription. It may be a shorter time depending on when your doctor gets with the program and sends new prescriptions to PillPack.

So, trust me, it's all worthwhile, and don't forget PillPack has a phone and computer app. You can't go wrong. You can make sure they have everything right!

Bottom Line: Yes, I would recommend this to a friend

I'm an early user of PillPack. Slightly skeptical at first, I was quickly won over. We've had a couple of small hiccups, which they immediately resolved. They even handle 1/2 pills. My one nit-picky request is that the "rip-point" where each day's pills detach can be improved. The "packets" do not separate as easily as they should.

Bottom Line: Yes, I would recommend this to a friend