Piping Rock

I couldn't add or change the order on the same day without sending separately. Ok.

Awful returns policy. They will not pay for return postage and deduct half the money you paid, so it's not worth sending back. They left me to pay £16 ($22.38) as they did not pay the correct postage in the first place and refused to reimburse.

Because I'm in the UK, I'm not used to this as the company would not be able to carry on like this under consumer rights here.

Bottom Line: No, I would not recommend this to a friend

I spoke to the manager Milli a while back, and she stated how she thinks some of the oils are still fake, but supposedly they were going to prove how the oils are real. They sell fakes essentials oil, and it's proven that their oils do not work and it's actually more harmful to you than do any good. It's better just to go to an organic shop that contains 100% essential OILS.

Bottom Line: No, I would not recommend this to a friend

This company are crooks. I ordered a product which I paid for. I never received it the last three months and the customer service did not even react to my three emails and complaints. Horrible! If someone knows where to address this, I would love to hear!

Bottom Line: No, I would not recommend this to a friend

I haven't received the parcel for two months! I DEMAND my money back!

Don't buy if you guys are from outside of the US because I think that's how they become crappy, by not providing good customer service to the international buyer. Their customer service is very bad, only the machine, and does not bother with a response.

Bottom Line: No, I would not recommend this to a friend

I received my order, which I had already queried the final price, which nothing was done about. I had to pay £12.25 ($17.11) customs, on the box it said to pay on orders over £15 ($20.95). My order was just over £13 ($18.16). A man called Michael Rudolph has put a sticker on the side of the box, custom-made declaration saying that the cost of the order is £30.50 ($42.60).

Not happy at all!

Bottom Line: No, I would not recommend this to a friend

I have waited over two months for my order. I have sent various emails and received no response. Their "live" chat "person" must have died as there is no response from him/her either. Very poor all round. If this is how they treat their customers, makes one wonder what their product is really like? I went back to Healthspan; a little more expensive but quick delivery and trustworthy.

I hate writing this, so much as being negative, but this company has done nothing to address my queries. They still have my money.

I would never recommend this company.

Bottom Line: No, I would not recommend this to a friend

After reading all the health benefits of nuts, I ordered two pounds of walnuts last week from this company. The price was reasonable. When I opened the package it smells bad. Then I tasted it and it tasted equally bad also.

I emailed and called the company, and they asked me to return the nuts for a refund. It sounds like a good business policy, but shipping them back almost cost me almost the same as the nuts. So I threw them in the trash. I strongly think when a company sends something bad, they should replace it without any charges to the customer. If it is a while after delivery, then their policy is ok. This one, I called them immediately after opening the package.

By the way, I wrote a review on their product website, and it never showed up in their product reviews.

Bottom Line: No, I would not recommend this to a friend

I managed to view my parcel, and the company had inflated the true cost of the items, putting it over the threshold for incurring a customs and handling fee. I sent photographic evidence to the company that it was their responsibility and they should refund me. They are ignoring my emails. I'm not sure how the benefit from inflating the cost, which they have also done with other people reviewing, but there is something dodgy about the company.

Bottom Line: No, I would not recommend this to a friend

I bought goods in the UK, however, the goods arrived from the US. I had to pay £17 for each parcel fees in addition to the purchase price and postages. The contact with the company was unsatisfactory and disappointing. Do not buy any goods from them, looks like a scam.

Bottom Line: No, I would not recommend this to a friend

I have a Vitamin D deficiency, and I have ordered a super high dose of Vitamin D 10000 UI 90 caps. But after three months I felt no positive effect. Then I bought a 2000 UI dose from my local store and can feel the difference from day one. Even with such a high dose, Piping Rock has no effect at all! The same thing with a multi vitamin/mineral that I bought from Piping Rock, I feel no effect from the multivitamin. Their products are NOT genuine! The vitamins, minerals, oils, herbs...all are fake!

Bottom Line: No, I would not recommend this to a friend

Negative experience. An order was made six months ago, products never arrived, no reply to the various mails sent, and no return of the payment made. Customer support is non-existent. To be avoided absolutely, the few orders that were successful in the positive reviews read here are not worth the risk of losing their money unnecessarily in the vain hope of receiving what paid and getting nervous to try to get in touch with the company that has cashed the payment.

Bottom Line: No, I would not recommend this to a friend