Piping Rock

Piping Rock

Overall Rating

2.8

299 Customer Reviews

Summary

Piping Rock is a NY-based supplement brand that offers good deals on health and wellness products on its e-commerce site. However, a large number of customers report shipping issues.

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Customer Reviews

2.8 Stars out of 299 Reviews
5 Star:38% 4 Star:5% 3 Star:2% 2 Star:7% 1 Star:46%
44% Recommend This Brand
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Posted on Jul 29, 2016

Canadians be aware. DHL shipping to CDN addresses. Avoid DHL

By Jara-Lynn Ramdon, Toronto, Ontario, Canada, Verified Reviewer

Sorry to say, I don" know if the Potassium Plus Iodine is worth it. I only received it today (July 25) after ordering on July 2!

And, It was NOT DELIVERED to my door. I got a card on the 25th of July to pick it up at the Post Office!

This is not sitting well with me after numerous days of calling trying to locate the parcel.

I am pointing out their shipping service to Canada is the worst! They Use DHL. I have had problems with DHL many times before this.

If you want a product with 3 different tracking numbers adding to confusion go ahead and order. Expect to receive the product a month later and that is only after complaining to various locations that your parcel has not arrived.

Starts out with a DHL tracking number but that number falls off their system once your product hits the Canadian border.

Good luck. It's almost like finding a needle in haystack.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Aug 12, 2016

Awesome

By Brandon, Orange, CA, Verified Reviewer

I have had nothing but good luck with Piping Rock. The products are great and the prices are literally unbeatable. I order everything from vitamins, fish oil to my dogs daily vitamin supplement. I highly recommend this company. Make sure you use Mr Rebates before you order. It's usually a pretty good additional discount.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Mar 2, 2017

Great prices and great company!

By Randall, 15009, Verified Reviewer

I've been ordering supplements from Piping Rock for quite some time now, and I've not been disappointed with their products or their customer service. Their shipping cost is the best I've found, and I receive my orders promptly and in good condition. They have good prices especially on their Crazy Deals sales, and this enables me to stock up on products that I use the most. I use their supplements for both me and my pets.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Apr 10, 2017

Great site

By Mike Evans, Portland, OR, Verified Reviewer

This is now the only website I use to buy vitamins and supplements. They always have the greatest deals!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on May 17, 2017

Great value and quality

By Mary Irons, Bullhead City, AZ, Verified Reviewer

I have ordered from Piping Rock several times and have never been disappointed. The prices are great with low shipping costs and good products. I like the fact that it is a family owned company. My orders arrive quickly. Thanks Piping Rock!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Sep 11, 2017

Additional shipping costs of $29.90

By Katie Moss, Devon, England, Verified Reviewer

So disappointed that I wasn't warned about the additional $29.90 for shipping! I now either have to fork out the extra or lose 20 percent if the products are returned. Not impressed at all.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Sep 20, 2017

Fantastic

By Charles Smith, Sydney, Australia, Verified Reviewer

I don't believe some of these negative reviews. I have made three large orders in two months and can't believe how quick the orders came. The products are amazing. So reasonable I would not hesitate to buy again. Even my health has improved. I am 75 years old. Thank you Piping Rock.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Nov 13, 2017

Piping Rock are a mock!

By Mary, Luton, England, Verified Reviewer

As an international buyer, I thought I would try this company, who claimed to be reasonable. I made an order amounting to £95.00. Via checkout, I was given the option of three courier services, and I paid that.

Imagine on the delivery day, the same courier company says another cost had to be paid of £36.00 before I can take the parcel. I decline. Total regrets by now. However, I contact Piping Rock to be told that I will not get my money back.

Absolutely awful company. Thank god my purchase was made via PayPal with buyer's protection. My advice to others is to choose a more reputable company. Clearly not this one!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jan 9, 2018

Scam

By Shaela I, New York City, NY, Verified Reviewer

I wanted to purchase a supplement but decided to wait until I researched it a minute. Unfortunately, while nothing was ordered or shipped, money was taken from my account even before I declined. I contacted their customer service to no avail. Good thing it was a gift card. Be careful guys!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jan 22, 2018

Crap

By Jody Head, United Kingdom, Verified Reviewer

I couldn't add or change the order on the same day without sending separately. Ok.

Awful returns policy. They will not pay for return postage and deduct half the money you paid, so it's not worth sending back. They left me to pay £16 ($22.38) as they did not pay the correct postage in the first place and refused to reimburse.

Because I'm in the UK, I'm not used to this as the company would not be able to carry on like this under consumer rights here.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Feb 24, 2018

Rip off

By Denise Jones, Wigan, United Kingdom, Verified Reviewer

I received my order, which I had already queried the final price, which nothing was done about. I had to pay £12.25 ($17.11) customs, on the box it said to pay on orders over £15 ($20.95). My order was just over £13 ($18.16). A man called Michael Rudolph has put a sticker on the side of the box, custom-made declaration saying that the cost of the order is £30.50 ($42.60).

Not happy at all!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted
Showing 122-132 of 299

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