PrettyLitter Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
PrettyLitter

Overall Rating

4.4

365 Customer Reviews

Summary

PrettyLitter changes color to reflect your cat’s health, helping owners detect feline issues such as urinary tract infections and kidney issues early.

Write a Review

Customer Reviews

4.4 Stars out of 365 Reviews
5 Star:78% 4 Star:4% 3 Star:2% 2 Star:4% 1 Star:9%
84% Recommend This Company
Start your review of PrettyLitter:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Apr 4, 2019

PrettyLitter rocks

By Casey S., Rochester, MN, Verified Reviewer

I’ve used PrettyLitter for a month now and it’s a great product. I hate scooping litter boxes normally, but this makes it easier on me. I will definitely be ordering from now on. Keep up the good work.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 30, 2019

Great new litter!

By Katherine M., Chicago, IL, Verified Reviewer

I’m so happy with this product. It’s the third day using it and I’m very pleased. I was instantly happy with the color changing crystals. Our cat's urine is healthy and that’s all that matters. And there is no order, so important!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 23, 2019

Me and Tom Drooley LOVE this product!

By Isadora K., Santa Cruz, CA, Verified Reviewer

I love the fact that the only thing that needs to be scooped out every day is the solid waste. And Tom Drooley, my fur-face purr machine, is very happy with the new scene as well. I love the auto-delivery, and he is glad to know that his litter box will always be clean and filled. I may add this product as a gift to my clients that I kitty sit for, after all, the name of my business is Have Litter Box, Will Travel, so this would be an appropriate thank you gift!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 22, 2019

Amazing, works like a dream

By Shiela B., Claremore, OK, Verified Reviewer

I have been using this for almost a year. I recently started using a layered sifting litter box system to make it easier to stir. I now have a house with zero cat order from two old cats. I have been meaning to write and let you know that we were able to get a very sick cat to the vet before my other cat got sick. I put the new one in the garage with a box of food and PrettyLitter. We suspected she was sick but no evidence until the litter turned colors. When I sifted the waste, I found wads of tapeworms that had been shed that night. I am not a cat poop inspector, but since the litter was the wrong color, I turned into one. Thank you for releasing this product and making it available at a reasonable cost.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 21, 2019

Not good for multiples - does not control odor

By Barbara P., Seattle, WA, Verified Reviewer

This litter does not work for multiple cats, each bag is too is little, the cost is over the top. Also, the website has been down for account access for two days and they don’t respond to emails. Someone did respond via messenger, but it still isn’t addressed so I can’t cancel my next order. We tried for two cycles and the odor is escalating. We gave it plenty of time.

Bottom Line: No, I would not recommend this to a friend

Company Response from Pretty Litter Inc.

Mar 21, 2019

Thanks for sharing your experience Barbara. We're sorry to hear your experience with PrettyLitter was less than perfect. It sounds like you were having issues with saturation, which can cause PrettyLitter's odor-blocking technology to weaken. That being said, we'd love the opportunity to give you the experience you deserve. Please send over an email to meow@prettylitter.com (attn: Marissa), and we'd be more than happy to help you find the perfect amount of litter for your household. Looking forward to talking with you!

Helpful Review? 6 People Have Voted

Posted on Mar 21, 2019

Only the best for my kids!

By Charrisse H., Columbus, OH, Verified Reviewer

My 15-year-old cat who's name is Slim Jim, was always throwing up her food and the vets didn't have a reason why. They tried Rx food and that didn't help either. When I found PrettyPlease food from an email I received after using PrettyLitter for months (which Slim loves as well), I just had to try it. Now she eats and has no issues with an upset tummy. We both love PrettyLitter as well so much. There's no litter box odor and it doesn't get tracked all over my hardwood floors. We couldn't be happier! Thank you PrettyLitter!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 20, 2019

All it’s cracked up to be

By Summer J., Los Angeles, CA, Verified Reviewer

My niece introduced me to PrettyLitter and raves about it. I was skeptical, being a cat owner for over 15 years, I really have tried "everything." What have I got to lose? I’m on month three and I am thoroughly amazed. There is no, I mean no, odor. There is also very little scatter - which I was surprised at. As my cats age, this is really a unique way to keep an eye on their health, along with my house looking and smelling like I don’t have cats! I’m a believer!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 19, 2019

Update

By Jason H., Utah, Verified Reviewer

While the product is actually a really fantastic litter of a very high quality, I had a pretty bad experience that makes it hard to trust them with my credit card details.

I set my account to bill every other month, yet I kept getting hit every month. Each time I got it, I would log in to be absolutely positively sure that it was set to only happen every other month, yet it kept happening every month.

My first contact with customer support on this issue was not pleasant at all. The rep argued with me and didn't offer to do anything to solve the problem. They also tried to tell me that my credit card information was no longer on file, even though I can plainly see that the information is still there by logging into my account.

However, after I contacted different representatives, they eventually did end up reimbursing a significant portion of the erroneous orders, while letting me keep the product. At the end of the day, I am made more than whole, but it was still a frustrating experience. It would've been best if they never had the billing errors to begin with, but the first contact with support was the thing that really got to me.

I will probably go back when I run out of all this litter. Ultimately, it is really good litter. And they did make it right.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Mar 14, 2019

LOVE PrettyLitter!

By Paige T., Utah, Verified Reviewer

I bought this and am SO glad I did! My cat had a urinal infection about two weeks ago (she is a Calico and gets these regularly). Usually, I have NO clue about it until she is bleeding and has crystals and the vet bills start adding up. This time, the litter turned a blue/green color, I double checked with the chart they have on their website and found she had that infection. I put her on a urinary medicine (over-the-counter liquid medicine, I just mixed it in with her food) and she is doing great now! No more bladder infection! No vet bills or nasty pills to fight with her on! THANK YOU PrettyLitter.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 8, 2019

10 out of 10

By Patience B., Virginia Beach, VA, Verified Reviewer

This litter is the best! I've tried several different brands but they all get an odor pretty quick but, not PrettyLitter. It lasts a very long time and you will never smell anything! We bought it after my cat was diagnosed with urinary issues and we will never switch to another litter. Another thing, you don't even have to worry about going anywhere because it comes directly to your door when it's time to change the litter!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 7, 2019

From clumps and dust to having this is a must!

By Jovan G., Clearwater, FL, Verified Reviewer

My girlfriend and I have one cat. I've been using different kinds of litter I thought was fine until I started seeing ads for PrettyLitter.

Normally I don't pay attention to ads like that, but the color changing to know if your cat may have issues really caught my attention. With other litters, the cat would use it and right away you'd know it by the smell, and once he steps out he leaves dusty prints everywhere he goes with lots of dust on him.

With PrettyLitter, I can honestly say I don't get hit with the stench like it used to and little to no mess from the cat! Very easy to scope up the messes also with no clumps really! Highly recommend! This will be the litter I stick with from now on!

Bottom Line: Yes, I would recommend this to a friend

Showing 45-55 of 365

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.