Ease of refinancing was incredible. From managing everything digitally, to the level of service and care, I’d recommend Rocket Mortgage to anyone.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Summary
Rocket Mortgage has an excellent reputation for customer service and ease of use, as well as a unique in-house mortgage for which you can choose the length of repayment.
Posted on Oct 9, 2020
Ease of refinancing was incredible. From managing everything digitally, to the level of service and care, I’d recommend Rocket Mortgage to anyone.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Ease of use
Customer service
Timeliness
No “cons” were specified in this review
Posted on Oct 13, 2020
Very happy with my new VA Streamline. Accomplished during a global pandemic and the process was easy and simple. Rocket Mortgage personnel answered my questions in a timely manner and the entire process was very smooth.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Easy of use
Simple
Streamlined process
No “cons” were specified in this review
Posted on Oct 15, 2020
From the start of the process to the close, everything was great. It was easy, quick, effective, and efficient. Best of all, they offered a few options and answered all my questions about how to save the most money.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quickness
Knowledge
Ease of use
No “cons” were specified in this review
Posted on Oct 19, 2020
Quick and painless. Had a recent frustrating experience with a major bank refinancing another loan and did not want to go through that again. Rocket Mortgage made that possible.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Professional
Efficient
Personable
No “cons” were specified in this review
Posted on Oct 21, 2020
The process was easy with ongoing communications. Our contact person stayed in the loop and answered our questions when needed. The title company provided detailed information about the closing, costs, timing, and expectations. On signing day they came to our home on a Sunday which made it very convenient.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Professional
Communication
The ease of the process
No “cons” were specified in this review
Posted on Oct 27, 2020
It was very good. Jon made everything very easy for us. Whenever we had a question, Jon had the answer. The other thing I really liked was how quick they were at getting it done.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Jon was fantastic
Everything went smoothly
We didn’t even have to leave our house
No “cons” were specified in this review
Posted on Nov 6, 2020
Most homebuyers talk about the agony of the home buying process. I felt like with Rocket Mortgage the process was a very smooth transition in becoming a first-time homeowner. The process is streamlined that you upload your documents from the to-do list. Communication is key and Rocket Mortgage exceeded in the Communication department. I was not left wondering what the next step was. I would use Rocket Mortgage again and recommend it to anyone looking to purchase a home. Thank you Rocket Mortgage.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Communication
Customer service oriented
Professional
No “cons” were specified in this review
Posted on Nov 9, 2020
The first part of the process was great, very quick, and great customer service. However, there was a long lag time during the underwriting period, almost six weeks, when I thought they had forgotten all about me.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Website is very user-friendly
Excellent way of walking customer through the process
Quick and easy!
Time lag between application and closing
Some miscommunication about whether or not I needed a witness
Posted on Nov 9, 2020
I had refinanced my home with another lender to save money. I quickly discovered this was a huge mistake. I ended up paying $600 more per month with almost all of my monthly payment going towards interest. Quicken got me out of that loan at an incredibly low interest rate. I'm now saving money each month and actually paying down my home loan. Thank you Quicken!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Fast
Professional
No “cons” were specified in this review
Posted on Nov 10, 2020
The whole experience was quick and based on questions Adam asked, he was really looking out for us, our best interest. We were able to go from 4.375% down to 2.5% and taking 6 YEARS off our mortgage! Yay!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Ease of transaction
Very knowledgeable personnel
Looking out for my best interest
No “cons” were specified in this review
Posted on Nov 18, 2020
This is my third occasion to use Rocket Mortgage. All three have been stress-free with no glitches. Definitely will use them again when needed.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Responsive
Professional
Knowledgeable
No “cons” were specified in this review
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