Summary
Scentbird is a monthly subscription service that offers customers big brand name perfumes and colognes. Learn what customers are saying.
Posted on Jan 10, 2018
It is so nice to be able to try different fragrances before you spend a large amount of money on a full bottle. I have found some new favorites and have been able to try things that you can't find at your local department store.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Donna! Thank you for sharing! I'm so happy you're loving your fragrances and discovering new favorites. I see you're an active subscriber to date. WOW - thank you! We truly appreciate you going on this scent journey with us! Enjoy!
Posted on Jan 10, 2018
Great service for those of us who are afraid to be too committed to any one fragrance. It's a great service to be able to buy a small amount of any fragrance and have it fit into a single style atomizer.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Melissa! Thanks for sharing! We love helping you discover new scents! :)
Posted on Jan 10, 2018
Scentbird is a great idea. I love the fact that I have cologne/perfume choices. The price is indeed affordable for me; having accessible brand names is really something I did not perceive as possible in the past.
The size is perfect for my purse, and the design is easy to use!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Bonita! I'm so happy to hear you loved your Scentbird experience! We're happy to have introduced you to new fragrances- conveniently. If you ever have any questions or concerns in the future or if you ever decide to give us another shot down the line, feel free to email us at socialsupport@scentbird.com (subject line: Cordelia).
Posted on Jan 10, 2018
I've been with Scentbird for some time now. I enjoy receiving a new perfume each month, so much I began receiving three perfumes a month at a cheaper price. Can't complain there. All I know is, I love perfume, and I love Scentbird.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Isabel! I'm happy to see you enjoyed your time with us! Thank you for sharing and leaving this review - we appreciate it!
Posted on Jan 10, 2018
Scentbird is a dream come true. While visiting my mom in Chicago, who has every old and new fragrance known to man, I have a tendency to take a spray here or there from her bedroom dresser. Before I leave coming back home, she ultimately ends up giving me the scent of my desire! Now mom ask me quite often what scent is that? I now have the opportunity to brag and boast about my scent of the month to the queen of scents.
Thanks, keep mine coming non-stop if you will.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Veronica! I love this - I'm so happy that we were able to help you bond with your Mom over fragrances. There's honestly nothing better! Thank you for sharing. We appreciate it! :)
Posted on Jan 10, 2018
I’m extremely pleased with the service that Scentbird offers; quality perfume and terrific customer service. I would definitely recommend Scentbird to my friends and relatives. I get to choose fragrances that I’ve considered purchasing to see if the scent works with my body chemistry. They’re always adding new fragrances, which is absolutely terrific.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Jae! This is so pleasant to read - thank you! I'm truly happy to see you enjoyed your experience with us. Each person responds to fragrances differently so it's always great to find ones that are perfect for you.
Posted on Jan 10, 2018
I joined Scentbird almost a year ago, and I have not had any issues with the service so far. I am more than happy with all the scents and scent choices. Some months I have chosen a perfume that I am familiar with and some I chose for their profiles and reviews. I have recommended Scentbird to all my friends.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 12, 2019
Hi Lynne! I'm so happy to see you enjoyed your fragrances. It's our pleasure to send and introduce you to new fragrances and I'm glad you loved them. We hope your friends loved theirs as well. Thank you for sharing!
Posted on Jan 12, 2018
I love this company. I'm elderly, 62, and on Social Security disability. I love perfume, however, being on Social Security, I would not be able to afford it. With Scentbird, I can enjoy different ones each month. I thank you for finding this company!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 4, 2019
Hi Linda,
Aw, thank you so much for the Scentbird love ❤️ We are so happy to hear that you get to enjoy your fragrances every month, we are also thankful for you! I also hope that you'll get to be with us again as we also now offer makeup, skincare and wellness items you'll surely love too :)
If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)
Posted on Jan 11, 2018
I’ve subscribed and dropped several subscription services over the years, but Scentbird is the only one I absolutely can’t live without! It’s an affordable way to build a fantastic scent collection.
Honestly, I’ve only purchased one fragrance as a result of getting it from Scentbird, but it became my signature scent. Beyond that, I’ve amassed an amazing collection of scents that I can wear when I’m in the mood for something different.
I tried once to drop the service to save a few bucks, but I don’t think I missed even two months before I was back for more. I love it that much!
On the one occasion that I needed to contact customer service, they were top notch. Professional, helpful, fast, as well as encouraging and accepting of criticism.
Scentbird, you guys are great! Keep it up and keep improving!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 6, 2019
Hi Rose,
Thank you so much for giving us an amazing and honest 5-star review :) I know this response is already a year late, but I would like to say thank you for being with us! Wow, the team would be so thrilled to hear that we were able to offer and add amazing fragrances to your fragrance collection ❤️ This is part of our main goal wherein subscribers can get to select fragrances for every occasion, mood or season without committing to a full-sized bottle! We're also so happy to hear that our team was able to help you. Customer satisfaction is our number one priority and we feel that we achieved that goal with you :) Thank you again for the kind words!
If you ever come across any concern now or in the future, just send me an email at socialsupport@scentbird.com with the title "HighYa c/o Pat" and I'll be happy to help :)
Posted on Jan 11, 2018
Buying fragrances from department stores is extremely complicated. Scentbird removes that complexity and mitigates the risk of buyers remorse on a $100 fragrance. Scentbird is also great for buyers who wish to amass a collection of different fragrances to further the selection process. At a cost of only $15 each, it is easier to compare 4-10 fragrances side-by-side.
Scentbird's website is highly informative and has excellent filtering capabilities. For example, I can narrow my search for specific citrus scents and select fragrances by content (e.g., fragrances that contain Bergamot, but not Musk).
I've tried fragrances that I would have never tried before and have been extremely pleased with the results!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 6, 2019
Hi Jerry,
Thank you so much for giving us a very detailed and positive 5-star review! We truly appreciate it :) I know this response is already a year late, but I would like to say thank you for being with us from 2016 until April 2018 ❤️ The team is beyond happy to hear that we were able to provide convenience to scent lovers like you and we are so thrilled that you found our website highly informative! We work hard for customers like you and we feel so fulfilled hearing your experience. I hope that you'll be with us again, hopefully in the future :)
If you ever decide to come back, send me an email to socialsupport@scentbird.com with the title "HighYa c/o Pat" and I will be happy to give something extra :)
Posted on Jan 11, 2018
I’ve been with Scentbird after seeing so much about it for over a year and a half now. And I have had nothing but extreme pleasure with them. From the great fragrances, to the upmost fantastic customer service team! This company has been wonderful! I couldn’t recommend any other similar place. Scentbird is amazing and the way to go!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 14, 2019
Hi Juston,
Thank you so much for the excellent 5-star review! I am so happy that we were able to prove you extreme pleasure, great fragrances, and fantastic customer service :) Our team is always ready and happy to help!
Posted on Jan 11, 2018
I love getting new fragrances every month. I am always being told I smell amazing! I love that I can customize the flavors of scent that I like do that I pick the right fragrance for my self!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 14, 2019
Hi Anna,
Thank you for the 5-star review and for the love, love, love :) I'm so happy to hear that we get to make you smell amazing!
Posted on Jan 11, 2018
Great products. If they weren't, I wouldn't be buying their products. Shipping is always fast and wrapped very well. I couldn't ask for anything better, and the prices are comparable to other companies ordering the same product.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 14, 2019
Hi Ken,
Thank you so much for giving us a 5-star review! We are also grateful that you are a very loyal customer :)
P.S. We might send a little something extra for you ;)
Posted on Jan 11, 2018
As a member of Scentbird, I've been extremely satisfied 100% since I have been a member with them, and to know the convenience of being able to pick out your colognes and have it mailed right to your doorstep; wow, couldn't ask for anything better. I still can't even remember when was the last time I was at the store to purchase cologne, but the best is it's a compact portable sprayer that comes perfectly to fit in your pocket for travel-wise purposes, and that was my favorite thanks to Scentbird.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 13, 2019
Hi Richard,
Thank you so much for the stellar review! I am also happy to hear that you get to enjoy and love our fragrance cases for travel purposes- that is one of our main goals :)
P.S We might send you something extra ;) Thank you also for being a loyal customer!
Posted on Jan 11, 2018
Great way to go. I absolutely love the experience and all the different smells. Sometimes I feel like one and I can switch whenever I want. I do have favorites, and I have my "sometimes" ones.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 13, 2019
Hi Kelly,
Thank you so much for giving us a 5-star review! I am so happy to hear that we were able to give you the Scenbird experience :)
Posted on Jan 12, 2018
I have been with Scentbird for about a year now and enjoyed the fragrances I chose every time. Great brands to try without having to spend too much. I have found some wonderful scents only because of this site. THANK YOU! I'm addicted. Very nice brands like Amouage, Tom Ford, Montale, Regime Des Fleurs. Which are my favorites. I really recommend Scentbird. You can't go wrong with this!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 4, 2019
Hi Audrey,
Thank you for giving us a lovely 5-star review! We also appreciate you being a loyal subscriber as I was able to find your account by searching your name and I see you were subscribed up until March 2019. Thanks so much for going on this journey with us :) We're so happy that you like our fragrance assortment and I hope you'll be with us again in the future ❤️
If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)
Posted on Jan 11, 2018
This is the best monthly subscription. I love trying new fragrances and mixing things up often. I am not a committed person when it comes to fragrances. This is so fun and the little bottles travel great. I’ve been using Scentbird for eight months and have not been disappointed.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 6, 2019
Hi Leslie,
Thank you for the love and for the 5-star review! I know this response is already a year late, but I would like to say thank you for being with us from 2017 until July 2019, we appreciate you bearing with us during our warehouse transition and for seeing our growth as a start-up company. We're always so happy to hear that our customers get to mix and match fragrances and actually trying them before committing to a full bottle- this is our mission and we're glad that we hit the mark for you :)
I hope you'll be with us again! If you ever decide to come back, send me an email at socialsupport@scentbird.com with the title "HighYa c/o Pat" and I'll be happy to give something extra :)
Posted on Jan 11, 2018
It's really a great subscription. I like to get mini sizes of my favorite perfumes and to try out new ones every month.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 6, 2019
Hi Ming,
Thanks for the short and sweet 5-star review! We're so happy to hear that you consider our fragrances as the BEST :) The team would be so thrilled to hear this too ❤️ Thank you also for the recommendations!
If you ever want to reach out to us, send me an email at socialsupport@scentbird.com with the subject "HighYa c/o Pat" and I'll be happy to assist :)
Posted on Jan 11, 2018
I love the different fragrances that you receive each month. They last me for a few weeks and I plan to purchase all the different color travel perfume holders. You have so much choices to choose from each month. I love it.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 13, 2019
Hi Shirley,
Thanks for giving us a 5-star review! Do you know that we now offer the option to include a colored case with your subscription every month? :)
If you ever decide to re-subscribe, you can send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I'll give you something extra ;)
Posted on Jan 11, 2018
I love trying new fragrances, and this is my favorite way to indulge my guilty pleasure. My queue is always full and I can't wait to get the next one in the mail.
I love that the selections are big enough to wear as often as I like but small enough that I can easily throw them in my purse, overnight bag, etc.
I've purchased a few gift sets as well, and those were a great value. I love that they come with new colorful cases.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Jun 13, 2019
Hi Brandy,
Thank you so much for the superb 5-star review! It makes us feel giddy that we are your go-to guilty pleasure ;)
We continue to diversify our portfolio with new products which you can pick from instead of a scent each month. We currently offer makeup and skincare for you to choose from as your monthly product selection!
P.S Thanks for being a loyal customer :)
Posted on Jan 11, 2018
I really enjoy the products sent to me! Keep them coming. I always can't wait for my new scent to be sent to me. I am waiting for my new scent in the mailbox. Thanks for the good job you're doing.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 5, 2019
Hi Bob,
Thank you for giving us an amazing 5-star review, we super appreciate it! I know this response is already a year late, but I am so happy to hear that you get to enjoy the fragrances that we offer :) Thank you also for being with us for 2 years and I hope that you'll join us again in the future ❤️
If you ever decide to come back, send me an email at socialsupport@scentbird.com with the subject "Highya c/o Pat" and I'll be happy to give you something extra :)
Posted on Jan 11, 2018
Every month you get a new fragrance of your choice to try on and see if it merits purchasing a large bottle. It’s great because I’ve found many I love and some I didn’t, but to know it before making a blind purchase it great so there is no waste. I do wish the queue was more flexible, however, so you can shift your selections easier like shuffling cards so you can update your monthly selection.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 6, 2019
Hi Sarah,
Thank you so much for the lovely 5-star review! We truly appreciate it ❤️ We're so happy to hear that you are having fun while discovering fragrances that you will surely love before committing to a full bottle :) Did you know that you can now drag your fragrances selections to your preferred month? :)
P.S Thank you also for being a loyal customer since 2016! A loyalty goodie is coming your way :) Also, if you ever have any concerns- just send me an email at socialsupport@scentbird.com with the subject "HighYa c/o Pat" and I'll be happy to help!
Posted on Jan 11, 2018
Good prices and amazing scents are what you get with Scentbird!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 5, 2019
Hi Kathy,
Thank you so much for giving us an amazing 5-star review :) This response may already be a year late, but we're so thankful that you get to enjoy your subscription and for being with us for almost 2 years. We hope you'll come back in the future! ❤️
If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)
Posted on Jan 11, 2018
Although there are still some brands I would love to see Scentbird carry, what they have so far is great! Shopping is also fairly fast; in the beginning, I was so excited it felt like they took forever, but now I have two or three perfumes I'm going through before my next one. I'll never go without perfume again!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 5, 2019
Hi Krystina,
Thank you so much for the 5-star review :) We are so grateful that you stood by us during our warehouse transition, this will not go unnoticed as we will never thank you enough for being a loyal customer since 2017! Our team will always do our best to have all amazing fragrances be available in our website so you have more to choose from. Don't hesitate to send us a fragrance request!
P.S. A loyalty token is coming your way :)
If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)
Posted on Jan 11, 2018
I was so excited when I found out about Scentbird! I love nothing more than a good smelling scent, and I love to try all kinds of perfume. My most all favorite is my Chanel, any kind of Chanel, LOL. I love the cases too! It's exciting because I never know what perfume I am going to get so I get a surprise every month.
That's all I have, but if you love perfume like me, you will really enjoy Scentbird, and it's a very good value for the price.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 5, 2019
Hi Terrie,
Thank you so much for the love and for the wonderful 5-star review, we truly appreciate it :) We are just so happy to hear that we were able to provide you with a platform wherein you can discover and try out fragrances (plus select cute cases) while having fun! Thank you for the recommendations :) Did you know that we also now offer makeup, skincare and wellness items? Take a look and visit :)
If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)
Posted on Jan 11, 2018
I’ve been using Scentbird just shy of a year, and overall, I’ve been pretty happy with it. There have been two instances that I didn’t receive my perfume so I emailed them and both times they quickly sent me a replacement. I love how they have now given you the option of 1, 2, or 3 perfumes a month. I highly recommended anyone who loves perfume to try Scentbird; you will be pleasantly surprised.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 5, 2019
Hi Jessica,
Thank you so much for giving us an amazing 5-star review :) We are so happy to hear that our team was able to help you as customer satisfaction is our number one priority! We always do our best to give all of our customers the absolute best experience with Scentbird ❤️ Thank you so much for the recommendations!
If you ever have any concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)
Posted on Jan 11, 2018
Overall, I love my Scentbird. It seems the shipments get later every month, but I love everything else about it. I can't believe all the scents I can choose from! There are just not enough months!
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Sep 6, 2019
Hi Christina,
Thank you for giving us a 5-star review :) I know this response may already be a year late, but I would like to say thank you for being with us and bearing with us during our warehouse transition. I can positively say that we made great improvements to our shipping process as we continue to grow :) Thank you also for the love ❤️ Plus, I hope you'll be with us again!
If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)
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