Scentbird Reviews

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Scentbird

Overall Rating

3.4

430 Customer Reviews

Summary

Scentbird is a monthly subscription service that offers customers big brand name perfumes and colognes. Learn what customers are saying.

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Customer Reviews

3.4 Stars out of 430 Reviews
5 Star:46% 4 Star:12% 3 Star:6% 2 Star:6% 1 Star:28%
63% Recommend This Brand
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Posted on Feb 5, 2018

Love Scentbird

By Danielle G Ferguson, Casa Grande, AZ, Verified Reviewer

I have always wanted to be able to try different perfumes but really didn't care for spending money on perfume I wouldn't wear. With Scentbird I get to try new perfume all the time at a small expense. I really love that Scentbird recommends scents to you based on your taste in perfume. I love Scentbird and I upgraded my account so that I get two scents per month now.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 15, 2019

Hi Danielle,

Thank you so much for giving us a wonderful review, we truly appreciate it :) We’re so happy you loved the experience of getting to try different scents and we thank you for being brave and for trusting our fragrance recommendations! This is our main goal as a company and your recommendation means a lot to us :)

If you decide to un-pause your account or if have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 1 Person Has Voted

Posted on Feb 6, 2018

Scentbird scents I receive in the mail

By Theresa Mason, Herriman, UT, Verified Reviewer

I have absolutely loved every scent I got. I love going to the mail and seeing what has come. I let the company choose for me and so far they are spot on! The most recent scent I received is Burberry. It’s sweet and soft. Great job, Scentbird, you always come through for me. I love getting ready for the day, but I just don’t feel complete with a splash of perfume. I always get compliments on how I smell, and that always makes me feel great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 15, 2019

Hi Theresa,

Thank you so much for giving us a lovely 5-star review, we absolutely love it! We are so happy that you love every fragrance you got and for loving the surprise fragrance every month :) We are also glad to hear that we are a part of making you love getting ready for the day- we feel that we hit the mark! P.S Thanks for being a loyal customer!

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 1 Person Has Voted

Posted on Feb 6, 2018

Wasn’t looking but happy I found this subscription service

By John Leidl, Brooklyn, NY, Verified Reviewer

In no way was I looking for a monthly fragrance subscription service, but when I had heard about Scentbird, it peaked my interest. It is affordable for the most part, the only issue I have is that I am almost positive it was explained that I would get a new carrying case every three months, which has not happened.

Long story short, they have a decent selection of options and a decent UI for the desktop.

Good experience...so far.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 15, 2019

Hi John,

Thank you so much for writing us a good and honest review! I know this response is already a year late, but we would like to apologize if we were not able to provide a free case for your third month. There may be some technical issue for us not sending and sorry about that! We're happy that you like our selections and our UI! :)

We would love to send you a case if you like, just send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to give you something extra :)

Posted on Feb 9, 2018

Since I’ve been with Scentbird

By John Benavides III, Fresno, CA, Verified Reviewer

I’ve enjoyed my time with Scentbird trying all these colognes that I was never able to try out, but now I’m able to see all the different stuff available out there and let people know what’s good also.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 9, 2019

Hi John,

Thank you so much for sharing your positive Scentbird experience :) We are so happy to hear that we get to help you discover and try different fragrances that you will never able to try out! This makes us so happy as you get to enjoy and explore at the same time :) If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Feb 9, 2018

Great deal for the cologne lovers!

By Bob Hutchins, North Carolina, Verified Reviewer

I am loving my Scentbird subscription. I have been doing this for about 5 months and love it. It seems that each new arrival is better than the last. I would hate to pick a favorite. They all have been great. It is really a good deal and I highly recommend them. Try it out!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 9, 2019

Hi Bob,

Thank you so much for leaving a positive review! It is wonderful to hear that you are loving your Scentbird subscription :) Yes, picking a favorite is so hard when you have so much to choose from.

Posted on Feb 9, 2018

It's simple

By Johanna Jahel Pineda, Gaithersburg, MD, Verified Reviewer

I love their services, the fragrances, the convenience and affordability. I especially love the descriptions of each fragrance and how easy it is to choose my prefered brand's. Thank you, Scentbird, you have a faithful customer in me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 7, 2019

Hi Johanna,

Thank you for giving us a fantastic 5-star review! I will certainly pass this on to the team :) We are so happy that you love the fragrances and the overall subscription experience :) It is our mission to provide an easy and hassle-free utilization of selecting and buying a fragrance that you will truly like ❤️ If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Feb 10, 2018

Loving Scentbird

By Stacy Bettencourt, Jefferson, ME, Verified Reviewer

Perfume is hard to try before you buy unless you like malls. I hate shopping but could never find sample perfumes and was tired of buying full bottles then hating it. Now I can try out scents from the privacy and comfort of home and not get stuck with too much of scents I don’t like. Scentbird allows me to explore fragrances and so far I have found one that is THE one I dreamt of all my life as well as several others that I like very much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 6, 2019

Hi Stacy,

Thank you so much for writing us an amazing review, we appreciate it! Wow, we are beyond happy to hear that you found THE one fragrance for you.

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2018

Love! Fav subscription!

By Amber V, California, Verified Reviewer

I have been VERY HAPPY with my Scentbird experience! I think the price is amazing and the products are awesome. I have been pleasantly surprised with the scents. There were a few I was not crazy about, but I just provided my feedback and was offered alternatives for the next trial. The perfume lasts a while too...gets me to my next month! And they are in a cute, easy, on-the-go container. I love this subscription! I am a huge perfume fanatic, and I am very happy with Scentbird!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 2, 2019

Hi Amber,

We're so happy that we're your favorite subscription! It makes us so glad that you're very happy with your Scentbird experience :) Its customers like you that make our job wonderful :) I highly recommend rating fragrances you previously received so that our website get to know you better. The more fragrances that you rate, the better our website can provide you with personalized choices that you are likely to enjoy :)If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help ❤️

Posted on Feb 20, 2018

Love Scentbird

By Kimberly Camblin, Maryland, Verified Reviewer

I would recommend this to anyone. They are great stocking stuffers, they are great in your purse, they don't break (they come with little cases with them), you get a new scent every couple of months, and you can choose your own scent, or you can have them send you one. I love it and would recommend it highly.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 2, 2019

Hi Kimberly,

Thank you so much for the love and 5-star review! I know this response is already a year late but it's so nice to hear that you get to enjoy and loved your Scentbird subscription :) Your recommendation means a lot to us. If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Feb 22, 2018

Best subscription service EVER

By Debbie Smock, Cave-In-Rock, IL, Verified Reviewer

I love, love, love Scentbird. I have always been a huge lover of perfumes, but it’s always so hard to pick just one. With Scentbird I don’t have to. I get some totally high-end, expensive perfumes for a great price and can wear a different scent every day.

I highly recommend this service to anyone who likes to try and wear new perfumes often. The bottles last me longer than 30 days, and I can just throw one in my bag and freshen up throughout the day if needed. The price is right, and the product is amazing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 2, 2019

Hi Debbie,

Thank you so much for the love, love, love ❤️ It makes us feel incredibly grateful to hear this kind of joy and experience :) Thank you also for the recommendations! We’re so happy you loved the experience of having different fragrances on-hand on any occasion (this is a dream for us scent lovers!). If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Feb 22, 2018

Women that love perfume

By Laura Saulter, Nederland, TX, Verified Reviewer

I love Scentbird because it gives me more scents instead of purchasing it and then I might not like it. It being shipped directly to my house keeps me from having to pick a perfume. I have to share with my stepdaughter too! I can't wait to continue enjoying this service.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 2, 2019

Hi Laura,

We are incredibly grateful that you took the time out to leave us an amazing 5-star review :) It is our main goal to provide you a hassle-free experience on exploring fragrances that you will definitely love. We're also happy to hear that your stepdaughter enjoys it too!

Did you know we just launched our beauty, skincare and wellness products? You should take a look and visit! If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Feb 22, 2018

Love it!

By Sonia Webster, California, Verified Reviewer

I really like that I can have a mini collection of different scents. This is such a great idea. The value is great too. I got it for myself and my husband. He is loving it as well. The packaging is really cute. I just throw it in my bag and go.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 2, 2019

Hi Sonia,

Thank you for the love and for giving us an amazing 5-star review! I am so happy to hear that you and your husband are having fun with your subscription :) Thank you also for being a loyal customer and we look forward to giving you more exciting fragrances (as well as beauty, skincare and wellness items) for the years to come ❤️

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 1 Person Has Voted

Posted on Mar 2, 2018

Quality. Dependable.

By Rachel King, Shreveport, LA, Verified Reviewer

I’ve been with Scentbird a couple of years now. Never one for liking perfume, I wanted to start trying to find that signature scent, like some of the ladies that I work with who always smell so good. Since I have found a few scents that I truly love, solely because of Scentbird, I’m going to keep using them. Plus, every so often they send me a new spray container for my vials. That is super nice. They are always consistent with shipping and always send consistent, good quality perfumes. I will stay with them as long and until I find enough “signature scents.”

Thanks, Scentbird, for always being dependable. That gets an A+ in my book.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Aug 2, 2019

Hi Rachel,

Thank you so much for writing us an amazing 5-star review, we appreciate it so much! We are beyond grateful for you for being such a loyal customer. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! :) We hope that you found your "signature scents" and we hope that you're also having fun getting to explore different fragrances that are beyond your comfort zone.

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Apr 16, 2018

Great Investment!

By Shakerra Young, Miami, FL, Verified Reviewer

My smells always arrived on time and smelled every bit of great. I always received compliments when I wore any smell. My favorite was Prada. Shipping was always fast and effiecient. I loved the cover it comes with. Great, small value aside from the bigger version. True to size, amount, and usage!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 31, 2019

Hi Shakerra,

Thank you so much for giving us a fantastic 5-star review! We really appreciate you taking the time out to share your experience with us and our team work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :) P.S We love Prada too!

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Apr 26, 2018

Scentbird

By Lupita Granados, Austin, TX, Verified Reviewer

I’m very happy to be part of the member of Scentbird subscription. I love the fragrance they have and I highly recommended to subscribe to get your monthly fragrance. They have tons of perfumes to choose from. I really love them. Thanks Scentbird.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 31, 2019

Hi Lupita,

We are so very appreciative of your thoughtful review, Lupita :) It is our mission to provide as many high-end and niche fragrances to our subscribers so you can make the most out of your subscription! Just recently, we also offer beauty, skincare and wellness products to our assortment!

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jun 15, 2018

Love it!

By Jessica M., Washington, Verified Reviewer

I love perfume but hate paying money. This is a great way for me to get a variety and not go broke. I'm hooked! I love being able to try new scents every month. They last me a long time! I'm so excited every time I open my mailbox.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 31, 2019

Hi Jessica,

Thank you for leaving such a nice review! :) Our aim is to let our subscribers feel the experience of having to try different luxurious scents before committing to a full bottle. We are so pleased that we were able to give you such excitement when opening your mailbox! :)

Thank you for being with us ❤️ If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 2 People Have Voted

Posted on Jun 17, 2018

June's selections

By Christy M., Texas, Verified Reviewer

I received my order for the month of June, and I couldn't be happier with the selections you chose. I began to do this because it was something that my husband wanted me to try it out. He is very pleased with the selections, therefore, I am more than pleased.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 31, 2019

Hi Christy,

Thanks for leaving us such a wonderful review! I am so glad that you and your husband get to enjoy the fragrance selections that we offer ❤️ Its customers like you that make our job wonderful. If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Helpful Review? 1 Person Has Voted

Posted on Jun 24, 2018

I love Scentbird!

By Corrie S., Houston, TX, Verified Reviewer

I love Scentbird! I get a new designer fragrance every month! It always lasts the full month or longer. It is a great value! Buying six different bottles of fragrances would cost a lot more than my subscription to Scentbird! I plan to keep my subscription indefinitely!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 31, 2019

Hi Corrie,

Thank you so much for the love and for giving us an amazing 5-star review :) Hearing this positive experience truly makes us feel that we have done our jobs well. Thank you for giving us this awesome pat on the back, you made our day!

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jun 26, 2018

Enjoying trying new scents

By Sue L., Mount Vernon, MO, Verified Reviewer

I am loving trying new scents without committing to a full bottle purchase. I did have one scent I didn't care for, but my daughter loved it. Win! She got a gift. I also appreciate having my cologne in my purse. It is also handy for travel. I highly recommend Scentbird.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Sue,

Thanks for taking the time to share your fantastic review! We are so glad that you (and your daughter) loved our fragrances ❤️ Your recommendation means a lot to us :) Thank you also for being a loyal customer! We look forward to providing you many more amazing fragrances (as well as beauty, skincare and wellness items) for a long time :)

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jun 27, 2018

Great products

By Pamela S., Inman, SC, Verified Reviewer

I really love Scentbird! It has given me an opportunity to try new perfumes that I probably never would have. I love the Kate Spade In Full Bloom and the new Citrine by Scentbird.

If a scent does not agree with you, you may return it or give it to a friend who may love it.

Great surprise every month!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Pamela,

Thank you so much for the love and for giving us a 5-star review! We’re so happy you loved the idea of trying out new fragrances that you probably never would have, it makes us feel that we accomplished our main goal! I hope you’ll be with us again, Pamela :)

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra!

P.S In Full Bloom by Kate Spade is our favorite too ❤️

Posted on Jun 27, 2018

Love this

By Alicia G., Tulsa, OK, Verified Reviewer

I love this idea/concept! It is awesome to try new scents and find out which smells best on me. I love getting complimented on the ones people like on me, and it is something I thought I would never wear.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Alicia,

Thanks for leaving us such a wonderful review! I am so glad that you loved our services, our dedicated team will be so happy to learn of your high praise :) It always makes us so happy that you get to discover fragrances that are out of your comfort zone!

Thank you, once again, for your kind words! If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Jun 27, 2018

Absolutely happy

By Stephen P., Muskegon, MI, Verified Reviewer

I just wanted to let everyone know after reading a lot of people talking all sort of nonsense about Scentbird. I’ve been a customer for four months now and haven’t had any real problems (a weird shipping thing, but not even that I considered a problem). A small issue of confusion on my part and anytime anything in that nature happened I would write and let them know and 100% of the time they got back with me very quickly and very professional! Anyone who had problems I’m guessing it was their fault and have no real reason to talk bad about Scentbird?

I’ve been a happy customer from day one and plan on being one for a very long time! A very convenient system they offer, and anyone who loves Cologne like I do will love this subscription! Don’t hesitate and listen to me and subscribe to Scentbird. And the only advice I have is to research your cologne just to make sure you're not ordering an inexpensive one that you could buy a whole bottle for at almost the same price and you will always be happy! They are very professional, friendly and always reply if you ever wrote them with anything!

Happy Customer.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Stephen,

Thank you so much for leaving a positive review! The team is so thrilled to hear this amazing feedback. It is our goal to provide you with excellent customer service experience as we also strive to do so to all of our customers. We always got your back, Stephen :) Thank you also for being a loyal customer, we look forward to many more years with you!

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 3, 2018

Great

By LaDonna M., Arkansas, Verified Reviewer

I live in a very small town where there aren't many options for good perfume. I love Scentbird, it's like Christmas once a month. I don't even have to ask for specific scents. Every one that they've sent is wonderful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi LaDonna,

This review melts our hearts ❤️ Thank you for the love and it makes us so happy that we get to give a wonderful experience with the fragrances that we offer :) I will be sharing your feedback amongst our team and if you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 3, 2018

A great way to try high-end fragrances!

By Theresa K., Santa Fe, NM, Verified Reviewer

I have been really enjoying my Scentbird subscription! I have even recruited two other friends to join and they have loved it!

I’m hoping that they will just keep adding more fragrances to choose from, there seems like a good bit I’ve never heard of before.

I would definitely recommend it if you like perfumes and other scented products.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Theresa,

Thank you for giving us a 5-star review! I am so happy to hear that you enjoyed your fragrance subscription and we can not thank you enough for the recommendations :) In the recent months, our team added a lot more additions to our fragrance assortment and we also now have beauty, skincare and wellness items to our website! You should take a look and visit :) I hope you’ll be with us again!

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Jul 4, 2018

Scentbird

By Sueann F., Haines City, FL, Verified Reviewer

I have truly enjoyed having my Scentbird subscription. It allows me a sampling of a high-end perfume without a full bottle commitment. I really love the small bottles; they fit in my purse and make it easy and portable.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Sueann,

We really appreciate you taking the time out to share your experience with us! Hearing that you are having fun with your fragrance subscription is the best thing we could hope for! Your recommendation means a lot to us :)

Thank you also for being such a loyal customer! If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 5, 2018

Very satisfied!

By Sybil R., Verified Reviewer

I just recently joined Scentbird. I've only subscribed to the monthly one scent sample, but will definitely be buying full bottles and maybe more when I can afford it! I love that I could pay in advance and have no worries about receiving my monthly scent, so far anyway. I just learned or explored how to add to my queue yesterday! It was super easy to add and search for some of the best scents out there for a great price! Thanks Scentbird.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 30, 2019

Hi Sybil,

Thank you for the great review! We’re so happy you loved the idea of having a fragrance subscription and the experience of having full control of what you will receive in each shipment when you add items to your queue! Did you know we just launched our beauty, skincare and wellness products? You can also add them in your monthly samples :)

Thank you also for being a loyal customer! If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 5, 2018

Love love love

By Karen P., Dade City, FL, Verified Reviewer

This is the best site for sample perfumes. Every month it's like getting a gift in the mail. I have recommended them to everyone I know. They have women's and men's perfumes and cologne. So every once in a while, I surprise my husband with a new scent.

The customer service is great. Any issues are quickly resolved.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 29, 2019

Hi Karen,

Thank you so much for the love and for the 5-star review :) We’re so happy you loved the idea of having little gifts in the mail and that you get to surprise your husband once in a while, that is so sweet of you! Thank you also for recommending us, this means a lot to us :) Our team will always be here to help you!

I hope you’ll be with us again! If you ever decide to un-pause your account, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

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