Scentbird Reviews

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Scentbird

Overall Rating

3.4

430 Customer Reviews

Summary

Scentbird is a monthly subscription service that offers customers big brand name perfumes and colognes. Learn what customers are saying.

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Customer Reviews

3.4 Stars out of 430 Reviews
5 Star:46% 4 Star:12% 3 Star:6% 2 Star:6% 1 Star:28%
63% Recommend This Brand
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Posted on Jul 6, 2018

Love it!

By Tracey J., Hillsborough, NJ, Verified Reviewer

Sometimes you just can’t tell from one spray at the perfume counter if you’re going to like something. I love the opportunity to try it a bit longer. In fact, a perfume I didn’t love at the beginning is now one of my favorites.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 29, 2019

Hi Tracey,

Thank you so much for the marvelous 5-star review :) I am so happy to hear that we get to provide you the opportunity to try luxurious sample fragrances for a longer period of time. It also amazes us that some disliked fragrances eventually turn into a favorite! It makes us feel so accomplished ❤️

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 7, 2018

Amazing!

By Karla W., Gentry, AR, Verified Reviewer

I absolutely love this stuff! I have had four scents sent, and I love each one! I have not been disappointed at all. I used the suggestion thing because I don’t have a lot of experience in scents. Every one that I received has been so great! Definitely recommend to anyone!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 29, 2019

Hi Karla,

We are thrilled that you enjoyed your experience with us, Karla! I am so happy to hear that you love the fragrances we offer and that you're having fun with our fragrance recommendations :) Note that reading fragrance reviews helps a lot too!

P.S Thank you for being with us and for being a loyal customer ❤️ If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 8, 2018

Great way to try fragrances

By Kerry K., Illinois, Verified Reviewer

I am very happy with my Scentbird subscription. They send you one perfume of your choosing for only $14.95 a month. Many of them are very expensive normally. The bottles they send you last one month if you use them every day, but I get a lot of mileage by only using them for special occasions. You can build up a collection of fine fragrance in no time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 29, 2019

Hi Kerry,

Thank you so much for leaving a positive review! This response is a year late but we are so happy that you are happy with your subscription and that we are able to give you joy with the fragrances that we offer :) Whether its a special occasion, everyday usage or just building your fragrance collection- we are here for you!

P.S Thank you for being a loyal customer ❤️

Posted on Jul 14, 2018

Great idea

By Addrick M., Baltimore, MD, Verified Reviewer

The service is great for people who are looking to get into the world of cologne and perfume but do not have a lot of knowledge and money to waste on things they do not like or scents that do not work with their body.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 29, 2019

Hi Addrick,

Thank you so much for your kind words :) I really appreciate you taking the time out to share your experience with us and I am so happy to hear that you get to enjoy and get to know what scents you like according to your body chemistry ❤️ If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 1 Person Has Voted

Posted on Jul 14, 2018

Amazing company

By Rebecca S., Ohio, Verified Reviewer

I absolutely love this company! The trials are amazing!

For such a low cost you get to try out high dollar high-end perfumes. They range from Burberry to D&C and other AMAZING brands!

The trials come well-packaged with a card describing the fragrance. They are in bubble envelopes in a cardboard tube. That tube is wrapped in bubble wrap and there pretty crinkled paper inside to fill space! The information card has all the information about that fragrance!

The one thing I wish is that you got another holder every month or so. I carry mine with me everywhere, so it's not looking as pretty but still does the job!

Overall I'm a very highly satisfied customer and can't wait to get my next trial! Good job Scentbird!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Rebecca,

Thank you so much for your kind words and for writing us an amazing 5-star review, we appreciate it so much! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Did you know that we now offer the option to include a colored case with your subscription every month? :) You should take a look and visit!

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Jul 14, 2018

I love Scentbird!

By Lisa T., Nashville, TN, Verified Reviewer

I've been a member for about six months now, and I've been absolutely delighted with every fragrance I've received. It's such a great opportunity to try new scents with a minimal financial commitment! The recommendations for new scents are great too, and I've discovered some new favorites that way. Thank you for an awesome experience.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Lisa,

Wow, thank you so much for sharing your awesome experience with Scentbird ❤️ We are so happy that you love your subscription and we are also thankful to you for being a loyal customer :) It is our mission to provide luxurious, high-end and niche fragrances without breaking your wallet. We count ourselves lucky for customers like you!

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 15, 2018

Love it!

By Meg C., Milwaukee, WI, Verified Reviewer

I get two vials per month, and I haven’t received one that I didn’t like! I love that I have the option to choose out of several name brand, quality fragrances without having to commit to just one. I even received a complimentary case last month! Would recommend to anyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Meg,

Thank you for taking the time to write about your Scentbird experience! It is so wonderful to hear that you haven’t received a fragrance that you didn’t like :) We are also happy that we were able to provide you with the excellent experience we strive to provide all our customers. Thank you for recommending us ❤️

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 15, 2018

Love it love it love it!

By Alexis G., Florida, Verified Reviewer

Amazing idea, great for anyone that likes to try different scents, or those who travel often. convenient, fun, and a great subscription to give as a gift! Basically the only perfumes I have used lately and have fallen in love with scents that I would never have tried or even found otherwise.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Alexis,

Thank you so much for leaving a positive review! The team here at Scentbird is so thrilled to hear this amazing feedback and we are so happy to hear that you got to discover and fallen in love with scents that you would never have tried :) Did you know we just launched our beauty, skincare and wellness products? You should take a look and visit and I hope you’ll be with us again!

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Jul 19, 2018

Smart scents

By Joey M., Florida, Verified Reviewer

I really love their wide range of scents all in one place. I had a few issues with the website itself, however, it's getting better. Just a little confusing but, I'm no spring chicken either. Just a lot of availability.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Joey,

Thank you so much for leaving a positive review! I am so happy to hear that you love the variety of scents that we offer :) However, I am sorry to hear about the confusion with our website. In the last few months, our website developers continued to improve our website wherein it is more user-friendly and easy to navigate! Come back and see us soon :)

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Helpful Review? 1 Person Has Voted

Posted on Jul 20, 2018

Best investment

By Jasmine R., Lithonia, GA, Verified Reviewer

Every month is like Christmas when my scents come in, and three is just enough to last me throughout the month! It’s the only subscription I haven’t canceled. I love perfume, but the idea to have like a revolving door of perfumes is great for me! If I get tired of wearing one, I have two others to choose from. And if I do decide to buy the full bottle, I can at a discounted rate.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Jasmine,

Thank you so much for giving us a very positive review! We are so happy to hear that we are able to give you joy with the fragrances we offer ❤️ We completely appreciate perfume lovers like you and this motivates us to strive better as a company :)

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Jul 25, 2018

Ah-mazing!

By Krystal F., California, Verified Reviewer

I love the fact that I can try different perfumes without having to buy full-size bottles. They always smell great. If there is an issue with your order their customer service is prompt (even when it's not their problem, it was the operator, LOL). I LOVE it! Absolutely worth every penny!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 26, 2019

Hi Krystal,

Thanks for writing us an Ah-mazing review! We truly appreciate it and we are beyond happy to hear that you loved it :) Our team will always be here to help with your concerns ❤️ If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Jul 31, 2019

Great service

By Rick C., Washington, Verified Reviewer

I just received my second shipment. Very pleased with the service. The only thing that could use some improvement is the Scentbird container. It is coated with a rubber paint that starts to break down if it gets wet. Not a big deal but it could be easily fixed.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jul 31, 2019

Hi Rick,

We are incredibly grateful that you took the time out to leave us a wonderful 5-star review! I'm so sorry to hear about your case, I will be sending you a free, new colored case so that you can have the best Scentbird experience :) Rest assured this will be forwarded to our Quality Assurance team so it will not happen in the future.

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 1 Person Has Voted

Posted on Apr 13, 2020

The smell is real

By Danielle L., Carbondale, IL, Verified Reviewer

The fresh smell of these fragrances are spectacular. The convenience of the spray bottle is the best. It fits easily in your purse with the sleek sexy pouch.

Just amazing!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Danielle, thank you so much for the amazing 5-star review! We are so thrilled to hear that you are having fun with your Scentbird subscription and that you are loving the fragrances :) We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

Posted on Apr 13, 2020

Favorite subscription

By Mary H., Skiatook, OK, Verified Reviewer

Absolutely love Scentbird! Best subscription ever. Only once was my product damaged and they replaced it within a week. I would highly recommend getting this for yourself or as a gift to a loved one.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Mary, thank you for writing us a wonderful 5-star review :) We appreciate it so much! We're so happy you love it and it is also wonderful to hear that our support team was able to provide you with the excellent experience we strive to provide all our customers. We will be sharing your amazing feedback amongst our team!

Posted on Apr 13, 2020

This is a great service

By Stacey C., Springfied, MA, Verified Reviewer

I've enjoyed receiving top-shelf scents from this service. I only put it on hold until we get through this pandemic. I plan to return when it is financially possible. I plan to buy gifts for family and I've been referring people but they just look at it and see that there is a monthly fee and look the other way. Their loss. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Stacey, thank you so much for giving us an amazing 5-star review! We appreciate it so much and we are beyond grateful for your kind words as we continue to navigate these challenging and unprecedented times together, we want to sincerely thank you for your continued support :) The most important thing is to be healthy and safe as we will be here for you when things get back to normal.

Posted on Apr 13, 2020

Love this!

By Coral A., Virginia, Verified Reviewer

Love that I get to try different perfumes without buying a full bottle. So far I've liked all my selections and I had a good experience with customer service when one of my deliveries didn't get here. I would definitely recommend this company.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Coral, thank you so much for your kind words and for giving us an amazing 5-star review :) We're so happy that you're loving your fragrances and that our team was able to provide helpful support and positive experience as well. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you again :)

Posted on Apr 17, 2020

Really great concept

By Suzie R., Los Angeles, CA, Verified Reviewer

I really like the idea of Scentbird. So far I get a nice size of different perfumes that I can test out and I love that the sample is "larger" than sample size but also small enough to fit in my bag wherever I go without being too heavy. I also like the little cards sent with each perfume that explain the scent of each perfume.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Suzie, thank you so much for giving us a wonderful 5-star review! We're so happy to hear that you get to carry your fragrances everywhere you go :) We’re also so happy that you love the fragrance cards! The team is so thrilled to hear this amazing feedback, enjoy your fragrances!

Posted on Apr 17, 2020

What I like about...

By Tamara H., Verified Reviewer

How the scent makes me feel when I put it on is sassy classy and a little smart as** . I feel like a woman, not a mom, not a worker, not another number but just happy, sexy, alive. I love every scent I have gotten.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Tamara, thank you so much for writing us this amazing 5-star review! Wow, we are so happy to hear that you are loving your subscription and at the same time, having fun! We will definitely be sharing your feedback amongst our team :)

Posted on Apr 19, 2020

I'm pleased

By Amanda P., Eastlake, OH, Verified Reviewer

I signed up for this because I like the idea of getting small bottles. I even ended up upgrading to two products a month because there are so many things to choose from. Scentbird also offers skincare, health and wellness, and candles. Men can use this too! You can buy out of your queue.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Amanda, thank you for writing us an amazing 5-star review- we appreciate it so much! We're so happy to hear that you're enjoying your subscription and making the most out of the fragrances, skincare, health and wellness, and candles that we offer :) We will be sharing your positive feedback amongst our team! Thank you again.

Posted on Apr 20, 2020

Smell amazing and be a trend setter!

By Danielle M., Nevada, Verified Reviewer

I tried Scentbird because I had never really gotten out of the high school mindset of vanilla scents and body sprays and I wanted something more "grown-up" but didn't know what I liked. This gave me the opportunity to try different scents from big names at a low price. After awhile, women at the office would wait for me to leave the bathroom at work because they knew I would do a reapply and they loved my scents! Nothing feels better than knowing you smell THAT good?

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 25, 2020

Hi Danielle, thank you so much for the lovely 5-star review! We are so happy to hear this and thank you so much for sharing it with us :) We will be sharing your feedback amongst our team :)

P.S We love Vanilla scents too.

Posted on Apr 16, 2020

Love it

By Cherry P., Mississippi, Verified Reviewer

I love receiving a new scent every month. I have found my new forever scent in Versace Versense, love it, love it to death. I get excited every month to try a new scent. It's the perfect size for my purse and I love sharing them with my sisters.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Cherry, thank you so much for the lovely 5-star review! We're so happy to hear that you love Versense by Versace (definitely a head turner!) :) Thank you also for sharing them with your sisters, they are so lucky to have you!

Posted on Apr 23, 2020

I love it

By Patrick J., Nebraska, Verified Reviewer

I love to smell good. Y'all keep me smelling good. I have had women walk up to me and ask to sniff me. Get better-constucred bottles though, one of mine fell on its side in the cabinet and just leaked all out, that is my only gripe.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 24, 2020

Yay we're so happy you love it, Patrick :) Thank you so much for the amazing 5-star review! We appreciate your feedback and we’ll be sure to pass it along? If we can help anything else now or in the future, please let us know. We’re happy to help!

Posted on Apr 23, 2020

HAPPY

By Kasia H., Birmingham, AL, Verified Reviewer

I love Scentbird, the fragrances smell amazing and they come in perfect timing...Juicy Couture Viva La Juicy is my favorite...Can't wait to receive my next package. I can smell the amazing fragrances I have chosen already. The only thing that doesn't excite me is that we don't receive perfume holders with the extra travel-size bottles...I think we should get two or three complimentary tubes, especially when ordering three or more perfumes at a time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 24, 2020

Hi Kasia, thank you so much for the amazing 5-star review! We appreciate this so much :) We're so happy to hear that you like Viva La Juicy- definitely one of our best-sellers :) We are doing our best to save the environment at all costs and this includes lessening the production of the cases. The purpose of the colored case (or extra case) is for our subscribers to re-use them every time they want to switch to a new fragrance. But, we’ll definitely take this as feedback and pass it on to the team. Thank you again.

Posted on Apr 24, 2020

The best

By Michael S., Valparaiso, IN, Verified Reviewer

It’s pretty nice to smell different every month and it smells exactly like the real stuff. I may never go out and buy some again. My wife is loving it too and I have ordered some for her since I had to tell her it’s for her and she likes to use mine.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 25, 2020

Hi Michael, thank you so much for the 5-star review! We're so happy to hear that you're having fun with your subscription and it is incredible to hear that your wife is loving it too. Your 2pcs subscription is perfect as you can always select male, female, and unisex fragrances! We will be sharing your feedback amongst our team :)

Posted on Apr 27, 2020

Customer

By Alethea W., Jenkintown, PA, Verified Reviewer

I love the idea of getting new fragrances each month. Helps me to explore what fragrances I would like to purchase a larger size. Awesome cases and lovely scents. Lifetime member!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Alethea, thank you so much for your kind words and for the 5-stars! The team is so thrilled to hear this amazing feedback and we really appreciate you taking the time out to share your positive experience with us :)

Posted on Apr 29, 2020

Great experience thus far

By Eddie W., Boca Raton, FL, Verified Reviewer

I think this is around my fourth month with Scentbird, and I must say it has been pleasing so far. Out of the four fragrances that I have chosen I am at 75%. Three I absolutely loved, including the one I just received for April, and one I did not like. This is a subscription that I will continue because it's exciting receiving new fragrances every month. There are tons of scents to choose from and the reviews on each one are very helpful in making a choice. Two thumbs up!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Eddie, thank you so much for giving us an amazing 5-star review! We highly recommend rating fragrances (1 star being the lowest) you previously received so that our website gets to know you better. The more fragrances that you rate, the better our website can provide you with personalized choices that you are likely to enjoy ❤️ We'll definitely forward this to the team and If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Posted on Apr 29, 2020

First time subscriber

By Melissa M., Fort Wayne, IN, Verified Reviewer

I just started getting this a few months ago and so far I love it. I did get an extra case with every scent for convenience. There has only been one I didn’t really care for, but love all of the others.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Apr 30, 2020

Hi Melissa, thank you so much for giving us an amazing 5-star review :) It’s so nice to hear that you're enjoying your Scentbird subscription and we're so happy you love it! We highly recommend rating fragrances (1 star being the lowest) you previously received so that our website gets to know you better. The more fragrances that you rate, the better our website can provide you with personalized choices that you are likely to enjoy :)

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