Scentbird Reviews

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Scentbird

Overall Rating

3.4

430 Customer Reviews

Summary

Scentbird is a monthly subscription service that offers customers big brand name perfumes and colognes. Learn what customers are saying.

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Customer Reviews

3.4 Stars out of 430 Reviews
5 Star:46% 4 Star:12% 3 Star:6% 2 Star:6% 1 Star:28%
63% Recommend This Brand
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Posted on Jan 10, 2018

Scentbird

By Tamara Reed, Las Vegas, NV, Verified Reviewer

I have been with Scentbird for over a year now, and I have never been happier with a monthly subscription! I am forever browsing when I’m in the store and spraying new fragrances until I am nose deaf to any and everything! Scentbird gives me the freedom to try new fragrances without an $80.00 commitment, and the cases are so fabulous! I love them and crave them in every color! I so look forward to my Scentbird monthly and would part with any other monthly thing before giving up this! Love it guys! Keep 'em coming.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Tamara,

Thank you so much for giving us a wonderful 5-star review :) A year may have passed but we would like to thank you for being a loyal customer ❤️ We are also so happy to hear that you get to try out amazing fragrances without committing to a full bottle! Thank you also for the love and we also look forward to giving you more fragrances in the years to come :)

If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 7 People Have Voted

Posted on Jan 10, 2018

Absolutely love Scentbird

By Tiffany Walter, Savannah, GA, Verified Reviewer

I absolutely love Scentbird! This is a great opportunity to try high-end and top quality fragrances. They come to your doorstep and is conveniently packaged! I love receiving my black bubble packaging.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Tiffany,

Thank you so much for the lovely 5-star review, we appreciate it a lot ❤️ A year may have already passed but we're so happy to hear that you love our luxury assortment and the convenience of having it delivered to your doorstep every month :) Thank you also for the recommendations! If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)

Helpful Review? 7 People Have Voted

Posted on Jan 10, 2018

Greatly satisfied

By Ronald Oree II, New York, NY, Verified Reviewer

Scentbird is a blessing to me. I always wanted to buy cologne but didn't know which to get. With Scentbird, the guesswork is taken out. The scents of the colognes I receive so far have scents that I like. Keep up the good work.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Ronald,

Thank you so much for giving us an amazing 5-star review! A year may have passed but I would like to say thank you for being such a loyal customer since 2016 :) We will absolutely keep up the good work as reading this kind of review not only motivates us, but it also drives us to do our very best!

P.S. A loyalty token is coming your way.

Helpful Review? 7 People Have Voted

Posted on Jan 10, 2018

Amazing!

By Miranda Powers, Roland, OK, Verified Reviewer

I love being a member of Scentbird. I have been for a year. I have always loved perfumes and, with Scentbird, I love being able to try a fragrance before I decide to purchase. There are so many awesome products to choose from.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 13, 2019

Hi Miranda,

Thank you so much for the love and for the 5-star review :) We continue to diversify our portfolio with new products which you can pick from instead of a scent each month. We now currently offer makeup and skincare for you to choose from as your monthly product selection! Make sure you check it out when you have a chance :)

Helpful Review? 6 People Have Voted

Posted on Jan 10, 2018

Variety without the sacrifice of quality

By Julie Grissom, Alabama, Verified Reviewer

I have been with Scentbird now for just over a year. I love to find a scent that is different, unique to me and that is part of the draw for me to Scentbird. I love the variety of choices and quality of many that I can't get where I live. You get a lot of product for your money, and I love a good value.

I enjoy the cases I have received each quarter. It allows me to keep more than one option in use. It's one of the best monthly subscriptions out there. I plan on being a loyal customer for a long time to come!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 11, 2019

Hi Julie,

Thank you so much for the amazing 5-star review :) We promised to live by offering amazing choices for Scentlovers like you and this makes us so happy knowing that we did a great job :)

P.S. We appreciate you being a loyal customer :)

Helpful Review? 8 People Have Voted

Posted on Jan 10, 2018

Love, love, love

By Virginia Smith, New York, Verified Reviewer

I can't tell you how much I love Scentbird. It's so easy; you either fill out the scents you want to try, or you let them choose. In over a year I had only one I didn't care for (and it was one I picked), so I gave it to a friend who loved it. I feel they last longer than they say they would. I get excited every month when my package comes.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 11, 2019

Hi Virginia,

Thank you for the love, love love! We're so happy to read 5-star reviews like this :)

Helpful Review? 8 People Have Voted

Posted on Jan 10, 2018

Highly recommend!

By Dana Gafeller, Verified Reviewer

I love trying new scents, and this site allows me to without committing to a full size. I also suffer from migraines that can sometimes be set off by scent, so the fact that I'm not out a full price perfume if it doesn't work out is awesome!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Dana,

Thank you so much for the recommendations and for the amazing 5-star review! We appreciate it a lot :) This response may be already a year late, but we're so happy to hear that you get to try fragrances that match your body chemistry (without experiencing migraines!). P.S. Thank you for being a loyal customer since 2016! A loyalty token is coming your way :)

If you ever have any concerns, just send me an email at socialsupport@scentbird.com and I'll be happy to help :)

Helpful Review? 8 People Have Voted

Posted on Jan 10, 2018

I have recommended to many friends

By Forrest Ihler, Idaho Falls, ID, Verified Reviewer

I love this company and have not regretted this experience at all. However, I do have one complaint. I don't like how when you see a cologne on your queue, it has it assigned to a certain month. I love this, however, the cologne ends up arriving near the end of the month. Besides this, everything else is great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Forrest,

Thank you so much for the love and for the amazing 5-star review! Did you know that you can easily arrange the fragrances in your queue according to your liking? :) We use your queue as a guide to which fragrance will be shipped. Let me know if you need assistance and I'll be ready to help you!

P.S. Thanks for being such a loyal customer- a loyalty token is coming your way :)

If you need assistance in arranging your queue, just send me an email at socialsupport@scentbird.com with the title of "HighYa c/o Pat" and I'll be ready to assist :)

Helpful Review? 8 People Have Voted

Posted on Jan 10, 2018

The best

By Gabrielle Morgan, Midlothian, IL, Verified Reviewer

I am so glad I joined; it has been the best experience ever. I can try out new fragrances I’ve never thought to. I am able to smell sexy or professional if I want, and I can switch it up, and that is a huge plus. I’m so happy with my choice to give this site a shot, and I recommend it to everyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Gabrielle,

Thank you so much for giving us the best 5-star review! A year may have passed but I would like to say thank you for being with us since 2017 :) We are also so happy to hear that you were able to switch up your fragrance game depending on your mood! Thank you for the recommendations :)

If you ever decide to un-pause your account, just send me an email at socialsupport@scentbird.com with the title "HighYa c/o Pat" and I'll be happy to give something extra :)

Helpful Review? 8 People Have Voted

Posted on Jan 10, 2018

Great services.

By Naoko K Stone, California, Verified Reviewer

I have been looking for one scent all my life and still now just can't find it, so when I found Scentbird, it's my dream come true. With them I'll be able to try all I want with just a small amount and see how it works on me. I love the tiny spray bottles too! Once every month also, just about the right timing for me to see how one fragrance feels on me.

Scentbird, you are one worth existing in my life, thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 13, 2019

Hi Naoko,

Thank you for giving us an amazing 5-star review! We're so grateful that you love our tiny spray bottles :)

P.S If you decide to un-pause your account, let me know via email (socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line) and I'll be happy to send you something extra ;)

Helpful Review? 10 People Have Voted

Posted on Jan 10, 2018

Love Scentbird

By Jessica Johnson, Des Moines, IA, Verified Reviewer

Scentbird is a fun way to try new scents. I have had no shipping issues since starting with Scentbird and have been very happy with the scents they have sent me. The service is super easy to use and navigate. I would highly recommend Scentbird to anyone who likes to try out new perfumes.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Jessica! Thanks so much for sharing! I'm happy you're loving the fragrances and overall experience!

Helpful Review? 9 People Have Voted

Posted on Jan 10, 2018

Love Scentbird!

By Donna Lobacz, Wisconsin, Verified Reviewer

It is so nice to be able to try different fragrances before you spend a large amount of money on a full bottle. I have found some new favorites and have been able to try things that you can't find at your local department store.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Donna! Thank you for sharing! I'm so happy you're loving your fragrances and discovering new favorites. I see you're an active subscriber to date. WOW - thank you! We truly appreciate you going on this scent journey with us! Enjoy!

Helpful Review? 9 People Have Voted

Posted on Jan 10, 2018

A great way to smell great!

By Melissa Hermes, Massachusetts, Verified Reviewer

Great service for those of us who are afraid to be too committed to any one fragrance. It's a great service to be able to buy a small amount of any fragrance and have it fit into a single style atomizer.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Melissa! Thanks for sharing! We love helping you discover new scents! :)

Helpful Review? 8 People Have Voted

Posted on Jan 10, 2018

Great idea

By Bonita Williams, Maryland, Verified Reviewer

Scentbird is a great idea. I love the fact that I have cologne/perfume choices. The price is indeed affordable for me; having accessible brand names is really something I did not perceive as possible in the past.

The size is perfect for my purse, and the design is easy to use!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Bonita! I'm so happy to hear you loved your Scentbird experience! We're happy to have introduced you to new fragrances- conveniently. If you ever have any questions or concerns in the future or if you ever decide to give us another shot down the line, feel free to email us at socialsupport@scentbird.com (subject line: Cordelia).

Helpful Review? 10 People Have Voted

Posted on Jan 10, 2018

Very happy with Scentbird

By Isabel Perry, Missouri, Verified Reviewer

I've been with Scentbird for some time now. I enjoy receiving a new perfume each month, so much I began receiving three perfumes a month at a cheaper price. Can't complain there. All I know is, I love perfume, and I love Scentbird.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Isabel! I'm happy to see you enjoyed your time with us! Thank you for sharing and leaving this review - we appreciate it!

Helpful Review? 9 People Have Voted

Posted on Jan 10, 2018

These guys are "rock.com!"

By Veronica Davis, Baton Rouge, LA, Verified Reviewer

Scentbird is a dream come true. While visiting my mom in Chicago, who has every old and new fragrance known to man, I have a tendency to take a spray here or there from her bedroom dresser. Before I leave coming back home, she ultimately ends up giving me the scent of my desire! Now mom ask me quite often what scent is that? I now have the opportunity to brag and boast about my scent of the month to the queen of scents.

Thanks, keep mine coming non-stop if you will.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Veronica! I love this - I'm so happy that we were able to help you bond with your Mom over fragrances. There's honestly nothing better! Thank you for sharing. We appreciate it! :)

Helpful Review? 10 People Have Voted

Posted on Jan 10, 2018

Extremely pleased

By Jae Timberlake, Creve Coeur, MO, Verified Reviewer

I’m extremely pleased with the service that Scentbird offers; quality perfume and terrific customer service. I would definitely recommend Scentbird to my friends and relatives. I get to choose fragrances that I’ve considered purchasing to see if the scent works with my body chemistry. They’re always adding new fragrances, which is absolutely terrific.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Jae! This is so pleasant to read - thank you! I'm truly happy to see you enjoyed your experience with us. Each person responds to fragrances differently so it's always great to find ones that are perfect for you.

Helpful Review? 11 People Have Voted

Posted on Jan 10, 2018

Scentbird review

By Lynne Klave, Hartley, IA, Verified Reviewer

I joined Scentbird almost a year ago, and I have not had any issues with the service so far. I am more than happy with all the scents and scent choices. Some months I have chosen a perfume that I am familiar with and some I chose for their profiles and reviews. I have recommended Scentbird to all my friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 12, 2019

Hi Lynne! I'm so happy to see you enjoyed your fragrances. It's our pleasure to send and introduce you to new fragrances and I'm glad you loved them. We hope your friends loved theirs as well. Thank you for sharing!

Helpful Review? 8 People Have Voted

Posted on Jan 12, 2018

Love

By Linda Campbell, Tulsa, OK, Verified Reviewer

I love this company. I'm elderly, 62, and on Social Security disability. I love perfume, however, being on Social Security, I would not be able to afford it. With Scentbird, I can enjoy different ones each month. I thank you for finding this company!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 4, 2019

Hi Linda,

Aw, thank you so much for the Scentbird love ❤️ We are so happy to hear that you get to enjoy your fragrances every month, we are also thankful for you! I also hope that you'll get to be with us again as we also now offer makeup, skincare and wellness items you'll surely love too :)

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Posted on Jan 11, 2018

Great service all around

By Rose Black, Magna, UT, Verified Reviewer

I’ve subscribed and dropped several subscription services over the years, but Scentbird is the only one I absolutely can’t live without! It’s an affordable way to build a fantastic scent collection.

Honestly, I’ve only purchased one fragrance as a result of getting it from Scentbird, but it became my signature scent. Beyond that, I’ve amassed an amazing collection of scents that I can wear when I’m in the mood for something different.

I tried once to drop the service to save a few bucks, but I don’t think I missed even two months before I was back for more. I love it that much!

On the one occasion that I needed to contact customer service, they were top notch. Professional, helpful, fast, as well as encouraging and accepting of criticism.

Scentbird, you guys are great! Keep it up and keep improving!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Rose,

Thank you so much for giving us an amazing and honest 5-star review :) I know this response is already a year late, but I would like to say thank you for being with us! Wow, the team would be so thrilled to hear that we were able to offer and add amazing fragrances to your fragrance collection ❤️ This is part of our main goal wherein subscribers can get to select fragrances for every occasion, mood or season without committing to a full-sized bottle! We're also so happy to hear that our team was able to help you. Customer satisfaction is our number one priority and we feel that we achieved that goal with you :) Thank you again for the kind words!

If you ever come across any concern now or in the future, just send me an email at socialsupport@scentbird.com with the title "HighYa c/o Pat" and I'll be happy to help :)

Helpful Review? 4 People Have Voted

Posted on Jan 11, 2018

Buying fragrances made easy by Scentbird!

By Jerry L D., McCordsville, IN, Verified Reviewer

Buying fragrances from department stores is extremely complicated. Scentbird removes that complexity and mitigates the risk of buyers remorse on a $100 fragrance. Scentbird is also great for buyers who wish to amass a collection of different fragrances to further the selection process. At a cost of only $15 each, it is easier to compare 4-10 fragrances side-by-side.

Scentbird's website is highly informative and has excellent filtering capabilities. For example, I can narrow my search for specific citrus scents and select fragrances by content (e.g., fragrances that contain Bergamot, but not Musk).

I've tried fragrances that I would have never tried before and have been extremely pleased with the results!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 6, 2019

Hi Jerry,

Thank you so much for giving us a very detailed and positive 5-star review! We truly appreciate it :) I know this response is already a year late, but I would like to say thank you for being with us from 2016 until April 2018 ❤️ The team is beyond happy to hear that we were able to provide convenience to scent lovers like you and we are so thrilled that you found our website highly informative! We work hard for customers like you and we feel so fulfilled hearing your experience. I hope that you'll be with us again, hopefully in the future :)

If you ever decide to come back, send me an email to socialsupport@scentbird.com with the title "HighYa c/o Pat" and I will be happy to give something extra :)

Helpful Review? 3 People Have Voted

Posted on Jan 11, 2018

Absolutely love!

By Juston Larsen, Nevada, Verified Reviewer

I’ve been with Scentbird after seeing so much about it for over a year and a half now. And I have had nothing but extreme pleasure with them. From the great fragrances, to the upmost fantastic customer service team! This company has been wonderful! I couldn’t recommend any other similar place. Scentbird is amazing and the way to go!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 14, 2019

Hi Juston,

Thank you so much for the excellent 5-star review! I am so happy that we were able to prove you extreme pleasure, great fragrances, and fantastic customer service :) Our team is always ready and happy to help!

Helpful Review? 3 People Have Voted

Posted on Jan 11, 2018

Love, love, love it!

By Anna C Welch, Rhode Island, Verified Reviewer

I love getting new fragrances every month. I am always being told I smell amazing! I love that I can customize the flavors of scent that I like do that I pick the right fragrance for my self!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 14, 2019

Hi Anna,

Thank you for the 5-star review and for the love, love, love :) I'm so happy to hear that we get to make you smell amazing!

Helpful Review? 2 People Have Voted

Posted on Jan 11, 2018

Great products

By Ken. Morris, Blue Springs, MO, Verified Reviewer

Great products. If they weren't, I wouldn't be buying their products. Shipping is always fast and wrapped very well. I couldn't ask for anything better, and the prices are comparable to other companies ordering the same product.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 14, 2019

Hi Ken,

Thank you so much for giving us a 5-star review! We are also grateful that you are a very loyal customer :)

P.S. We might send a little something extra for you ;)

Helpful Review? 1 Person Has Voted

Posted on Jan 11, 2018

Scentbird member experience!

By Richard Polanco, Sevierville, TN, Verified Reviewer

As a member of Scentbird, I've been extremely satisfied 100% since I have been a member with them, and to know the convenience of being able to pick out your colognes and have it mailed right to your doorstep; wow, couldn't ask for anything better. I still can't even remember when was the last time I was at the store to purchase cologne, but the best is it's a compact portable sprayer that comes perfectly to fit in your pocket for travel-wise purposes, and that was my favorite thanks to Scentbird.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 13, 2019

Hi Richard,

Thank you so much for the stellar review! I am also happy to hear that you get to enjoy and love our fragrance cases for travel purposes- that is one of our main goals :)

P.S We might send you something extra ;) Thank you also for being a loyal customer!

Posted on Jan 11, 2018

Love this idea

By Kelly Brown, Michigan, Verified Reviewer

Great way to go. I absolutely love the experience and all the different smells. Sometimes I feel like one and I can switch whenever I want. I do have favorites, and I have my "sometimes" ones.

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Jun 13, 2019

Hi Kelly,

Thank you so much for giving us a 5-star review! I am so happy to hear that we were able to give you the Scenbird experience :)

Posted on Jan 12, 2018

Love this site!

By Audrey Bunch, Alabama, Verified Reviewer

I have been with Scentbird for about a year now and enjoyed the fragrances I chose every time. Great brands to try without having to spend too much. I have found some wonderful scents only because of this site. THANK YOU! I'm addicted. Very nice brands like Amouage, Tom Ford, Montale, Regime Des Fleurs. Which are my favorites. I really recommend Scentbird. You can't go wrong with this!

Bottom Line: Yes, I would recommend this to a friend

Company Response from

Sep 4, 2019

Hi Audrey,

Thank you for giving us a lovely 5-star review! We also appreciate you being a loyal subscriber as I was able to find your account by searching your name and I see you were subscribed up until March 2019. Thanks so much for going on this journey with us :) We're so happy that you like our fragrance assortment and I hope you'll be with us again in the future ❤️

If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. I’ll be happy to give you something extra :)

Helpful Review? 1 Person Has Voted
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