When people spend a decent amount of money, they expect a good response in return. Unfortunately, I personally didn't get that vibe. For example, if you have to reschedule your appointment, it was such a struggle, you will be on hold for the longest time, and when picked up, you were told someone will call you back. Unfortunately, you will be forgotten and that someone becomes no one. That was just one example; I had many unpleasant experiences.
But I experienced something totally different in my last visit. I was running late and I called the office to notify. I hear Jasmine Pratt behind the desk secretary who was very pleasant to me. She called me back in a few minutes and told me that the doctor is willing to wait for you so please drive safe.
Long story short, that one call back made a difference in my that visit. Sono Bello finally found Jasmine Pratt to be that person. I hope she will continue to do her job the best way she does. Sometimes you really need the right person for the right job. And thank you, Jasmine Pratt, for making a patient comfortable.
Bottom Line: Yes, I would recommend this to a friend
