Stitch Fix

Stitch Fix

Overall Rating

2.3

36 Customer Reviews

Write a Review

Summary

Stitch Fix will send you a curated assortment of five articles of clothing based on your sizing and style preferences, and you’ll pay only for what you keep.

Pros

  • $20 styling fee can be applied to purchases
  • You can leave feedback with your style guide and request specific styles
  • Free shipping and returns
  • Hundreds of brands represented
  • Save 25% if you keep your full order

Cons

  • Some customers found the prices too high
  • You have just three days to try out the clothes before committing
  • It’s not possible to preview your order before it ships
  • $20 styling fee won’t rollover

Customer Reviews

2.3 Stars out of 36 Reviews
5 Star:25% 4 Star:2% 3 Star:2% 2 Star:19% 1 Star:50%
31% Recommend This Company
Start your review of Stitch Fix:
Sort Reviews By

Posted on Feb 17, 2019

Pants

By T W., Bozeman, MT, Verified Reviewer

Oh! So THAT's the kind of pants I should be wearing!

Stylist, Carly, found great fitting pants for me. Sounds simple, but, my apple shape is hard to fit.

Stitch Fix subscriber for a year - six fixes.

Ask for what you want. "Going to parents weekend at my kids' college. I need early fall outfits." In my fix came: two shirts, one sweater in the Univ's color, suede booties, and those great olive pants that are now my favorite. All of it was color-coordinated, washable. Packed it all straight into the suitcase. $210 total paid.

Stitch Fix is definitely worth it! Saves time and sends pieces that you can't get in Montana. Give 'em a try. Why not?

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Feb 20, 2019

Stitch Fix is legit - love it!

By Sue F., Austin, TX, Verified Reviewer

I've been using Stitch Fix for almost a year. I was apprehensive because that could end up being a lot of money charged to my account and some companies charge you even if you return items in a timely manner. Some month's expenses are too tight. I did not need to worry!

I received my first shipment and immediately fell in love with 3 of the 5 items sent to me. The paperwork that comes with the shipment details the cost of each item. I determined what I could afford that month and put the rest back in the envelope and sent it back at no cost to me. Same experience with subsequent shipments. I wear those items all the time.

Quality of items is good. Prices will reflect that. Size has been dead on in most cases and I'm not too easy to fit. Especially pants. And they nailed it with the first pants they sent.

However, fair warning: it does not matter what date you select for your items to be shipped or received, because they will ship/arrive early. Mine have all shipped a full week early. This isn't a bad thing if you know you have the funds to pay for what you want that month. But if you are tight on funds and select a specific date to coincide with a paycheck, that could present a problem and you'd have to send everything back.

Just don't let your package sit. Open it and try on everything ASAP and then send back what you don't want right away. I've never had a problem with getting my stuff back to them in time. I love Stitch Fix! It's kind of like a birthday every month, waiting to see what they've sent.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Oct 14, 2019

A winner!

By Cara K., Oceanside, CA, Verified Reviewer

I just opened my first Stitch Fix box and I could not be happier. I was just giving the service a try, for fun, hoping to like one or two items, but I love every one of the five pieces in the box. Everything is cute, fashionable, and fits my lifestyle and style. Except for the black pants (which I love) they were also rather unique. I noted that my choices should be as cheap as possible when choosing my price category. The shipment ended up costing me $183.00 plus tax. That reflects a 25% discount given for keeping all items and also the $20.00 credited styling fee. For what I received, I consider that a very good value. Looking forward to my next box!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted
Showing 34-36 of 36

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.