TBdress

TBdress

Overall Rating

1.7

222 Customer Reviews

Summary

TBDress promises to provide you with classy clothing at affordable prices that are perfect for everything from your next workout to formal events.

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Customer Reviews

1.7 Stars out of 222 Reviews
5 Star:13% 4 Star:2% 3 Star:1% 2 Star:2% 1 Star:80%
17% Recommend This Company
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Posted on Oct 29, 2017

Do not waste your money!

By Flo, United Kingdom, Verified Reviewer

Don't be fooled by the cheap prices on this website. I ordered two months ago and still have not received the dresses. I am still chasing them to refund my money and still haven't been paid. Be warned.

After escalating to PayPal for a refund, they have sent me a tracking number that doesn't work. Also, they claimed one dress was out of stock. I have sent several emails to them for a refund but am still waiting.

Be careful.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 5, 2018

Use PayPal

By Marca, Mansfield, TX, Verified Reviewer

If you purchase from TBdress, PLEASE be sure to go through PayPal!

I purchased a dress from this website, and they gave me a date the dress would be shipped by. I waited for the date and then some after, and the dress STILL wasn’t shipped! I contacted TBdress every day and they would tell me they would be shipping it today, then the next day they told me they would be shipping it today. The process continued for a week and they still never sent it.

I requested to cancel my order, and they tried to tell me they would not give me a full refund because they had to purchase fabric to make the dress and blah, blah, blah. That was unacceptable to me (being that I wasn’t going to get the fabric not dress, AND they should have shipped it on time), so I contacted PayPal and opened up a disputed. Low and behold, regardless of what TBdress was trying to offer me (a partial refund), I received a FULL refund.

So please be sure to go through PayPal because even if TBdress is at fault, they will not offer you a full refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 2, 2018

Mad as heck

By Ricky H., Philadephia, PA, Verified Reviewer

I ordered a pretty designer shirt from this company about two weeks ago. I paid for it with my credit card and I'm still waiting. I tried to email this company and had no response, and they just took my money. There's no number to call them, they haven't responded, and I'm mad as heck. I ordered the shirt for a special occasion, and I'm just out my money.

Yes, it's a scam, and if I had known it was a company from China before I placed my order, I would have never placed the order or let them have my credit card information. And this has taught me a valuable lesson, and I'm glad I only ordered the shirt. So no, I would not order from this company and would not recommend anyone to use this company again. And I hope the Feds are getting involved with this company and get them off the internet and go over to China and arrest them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 9, 2018

Don't order from this company

By Toria O., Michigan, Verified Reviewer

Terrible measurements, unable to exchange. You are better off not ordering for this company...waste of money. Very disappointed. They are taking advantage of online customers. Their website does not allow negative review, hence very deceiving.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Apr 3, 2016

They will not issue a full refund

By Christine, California, Verified Reviewer

I bought a wedding dress, figured if I didn't like it I could return it, but I was wrong. The dress didn't fit well, and it was poorly made. When I contacted them about a return, their customer service was awful. First, they assured me that they made the dress to the correct measurements, and made me measure the dress again. Then, they still wouldn't offer a full refund, they would only refund 60%! After I pay shipping, I basically wouldn't get any money back. Don't ever buy from them!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Mar 2, 2017

My wedding dress

By Anna, Ottawa, Ontario, Canada, Verified Reviewer

About a month ago I ordered my wedding dress from TBdress. It wasn't until after I made my purchase that I saw all the terrible reviews. I'm not going to lie; I was extremely nervous. I was certain that I was going to get the complete opposite of what I ordered, or that I wouldn't get it at all. After finding the bad reviews, I felt that every good review must be fake.

I would like to make it known that I am a real person and this is my real experience. I had not heard anything in about two weeks about the progress of my dress, so I emailed them to make sure everything was still on schedule. They replied stating that it would be sent at the end of February, which it was.

Every part of my transaction with this company was nothing like how the reviews made me feel. I had a great experience and would recommend this company to others. Good luck to you all. I hope you all have an experience as pleasant as I did.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Nov 2, 2017

Awful

By Marlene Sena, Massachusetts, Verified Reviewer

I ordered a dress and paid $100. When it arrived, it had no tags and was missing fabric. It was not what was pictured on the website. I contacted the customer service, and they refused to return the item because they claim they don't have it in stock and that the items are made when ordered. And then they had the nerve to say they would give me a credit of $15. I will NEVER order from them again!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Nov 18, 2017

False advertising

By Teresa Lopez, New York, Verified Reviewer

I ordered a coat and paid for expedited shipping (2-5 days) and did not receive my coat within that timeframe. When I email customer service for a refund of the extra shipping costs, they refused.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Dec 27, 2017

Awful experience

By Marissa Archuleta, Colorado, Verified Reviewer

I ordered a dress based on a picture on the internet. The dress was way too small. I wear a Medium in US sizes. We tried to return it. They would only give us half our money back and I would be charged a $30 shipping fee. This is not stated in their return policy. They never did send us the address to return the item.

Do not buy from them! Their policies are not like the US companies; they will hassle you if you try to return it. Buy from a US company that follows US customer service protocol, even if you have to pay more.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Jul 4, 2018

TBdress is a scam!

By Sade O., United Kingdom, Verified Reviewer

Terrible, terrible, terrible service!

I ordered for a shoe over two weeks ago and paid for express delivery. I was not able to track my order. I have sent several emails over the past week and tried to chat on the messenger on their website. There has been no response whatsoever to all my emails and messages!

The shoe was for my daughter's prom, which is today. We have had to buy another shoe from a shop this morning. I am livid! Especially because I actually paid extra for express delivery.

They are not based in the US as they claim. They are in China.

I have had to give a one-star rating in order to get my review posted, but they don't deserve any stars at all.

I am convinced TBdress is a scam! DO NOT do business with them!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Sep 10, 2018

TBdress is a big scam.

By Claudia K., New York, Verified Reviewer

TBdress is a big scam. They are running a business on not refunding on returns. It is so easy. Whatever they promise, it's big lie. Mathematics are very simple - for the dress I paid $217 but they will refund $96. They gain a $123+ dress, which they will sell again. Ha? Isn’t it simple?

My total loss - $217 dress.

- $27, shipping to me.

- $63, shipping back to China.

+$93 refunds (I don’t have it yet).

Total loss is $213.

I’m over 70 years old, retired, living on a very small budget. The purchase of this dress for my dearest granddaughter's wedding was a big deal. The dress was very low quality, didn't fit at all, and that what I ultimately received was very different from what was advertised on TBdress website. Now I'm very depressed. I can't stop crying. No dress, no money. I wish all those thousands of customers who lost $260 on average (according to statistic) will come together to stop this scam by law.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted
Showing 34-44 of 222

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