The Black Tux Reviews

These ease of renting for a busy lifestyle was very nice. I went online, place an order, and it was delivered a week before my event (ample time to return). The fit was very nice. The Tux was also very comfortable.

Bottom Line: Yes, I would recommend this to a friend

Both my daughter and son were married in the past year, and they both used Black Tux for their wedding party and parents. I was very pleased with the quality of the suit and shoes, and the service was efficient. The fit was excellent, and they recommended short rather than regular for the suit jacket. People who needed it got replacement sizes in time for the wedding.

Bottom Line: Yes, I would recommend this to a friend

I thought the selection of tuxedos was very current and stylish. I found the website easy to navigate and the staff friendly and helpful. Some of the items didn't fit and the company sent replacement garments to my hotel, my event was in another state. I had an amazing experience using The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

The shirt didn't fit so I and called and received a replacement shirt within 2 days. Also, I forgot to return an item they sent me out another prepaid shipping label and they didn't charge me late fees. There were no questions asked and they had fantastic service. I highly recommend!

Bottom Line: Yes, I would recommend this to a friend

We used The Black Tux for our son's senior prom and could not believe the experience. Their website is user friendly, the tux, shoes and accessories were beautiful (they even sent a brand new pair of socks for my son to keep) and it all arrived when the company said it would. It came on hangers in a black garment bag along with a prepaid shipping label for the return as well as a piece of tape to seal the box!

We wanted to keep it an extra week as my son was invited to a prom at another school so I called the company and they gave us an extension for a small fee. The customer service rep was so nice!

I highly recommend The Black Tux and would definitely use them again!

Bottom Line: Yes, I would recommend this to a friend

The Black Tux was incredibly easy to use and extremely convenient. I waited until the last minute and only ordered a week ahead of the event. Put my measurements in, they made a suggestions on the fit, the tux came in two days later and fit perfectly. Could not have been easier to ship back as well. Have already recommended to several friends and will definitely use them again.

Bottom Line: Yes, I would recommend this to a friend

Did all the measurements and fit was excellent except for the white shirt. One phone call, and a new shirt with corrected measurements was here two days later.

Bottom Line: Yes, I would recommend this to a friend

Ordered this for the White House Correspondents Dinner. Top quality cloth and cut. Frictionless process from order to return. Well done.

Bottom Line: Yes, I would recommend this to a friend

Excellent customer service from beginning to end. I greatly appreciated the personal attention received from each representative with whom I had contact. Measuring was simple with the videos, ordering was a breeze with the website, and returning was efficient with return label and even packaging tape included. The personal contact really makes this company a step above the rest.

Bottom Line: Yes, I would recommend this to a friend

We couldn't have been happier with The Black Tux! The guys looked great, and I was super confident in my grey suit for my wedding. The process was super easy, and everyone's suit fit great. They were all impressed with the ease of ordering and fitting, and we will all be upset for future weddings that don't use this great service. I highly recommend.

Bottom Line: Yes, I would recommend this to a friend

It was a super smooth process! The tux fit perfectly (which is rare) and I was so happy.

Bottom Line: Yes, I would recommend this to a friend

Phenomenal customer service. Sent 3 shipments, even overnight. Shipped the last package directly to my hotel, at no additional charge, to make perfectly sure that I had the correct size for the whole tux ensemble in time for the wedding event. Forgot borrowed cufflinks and sent them back by mistake. The customer service person without hesitation was committed to return the items after receipt of the return shipment. Excellent customer service at the post-sale, post-event stage makes this company even more remarkable.

Bottom Line: Yes, I would recommend this to a friend

The suit I ordered fit me perfectly after I so easily put in my measurements. They made sure I got my suit a week before my event, even though I ordered it late, and their customer service was incredible. The boxing and packaging was absolutely 5 star material on any scale and I will definitely rent from them again in the near future without doubting their variety of suits will suit my need.

Bottom Line: Yes, I would recommend this to a friend

The tuxedos were great. Perfect fit, high quality, and looked amazing. The price was comparable to competitors. The design and experience of the website was on-point. Customer service was spectacular. This was the easiest and most pleasant tuxedo renting process that I have ever been involved in. It was just so easy, from start to finish.

Bottom Line: Yes, I would recommend this to a friend

Extremely reliable, delivered ahead of the wedding, with enough time to deliver another tux because the first one was too big, and another pair of shoes because I had given my size in UK sizes, not US. All contact with staff was excellent, they were all super helpful, polite and patient, giving the reassurance one needs when there's lots to organize for a wedding. I could not have asked for a better service. These guys rock!

Bottom Line: Yes, I would recommend this to a friend

Living out of state from the location of the wedding, it simplified everything for me. Being able to send measurements, getting it mailed to me, and mailing it back. I messed up some measurements and everyone I spoke to was very polite, on the ball, and helpful. Alls well. Thank you.

Bottom Line: Yes, I would recommend this to a friend

From the first contact to arrange my at-home try on, to the easy return the process, it could not have been any easier.

None of my groomsmen nor I were in the same city, and one was 1,800 miles away. The Black Tux made the measurement process, receiving the tuxedos, and returning them so easy. We all received our tuxedos on time, with a try-on time, and were contacted by our personal concierge to see if everything fit well. It is an amazing concept and executed flawlessly. And most of all, we all looked great on the wedding day.

Go The Black Tux!

Bottom Line: Yes, I would recommend this to a friend

I was skeptical about ordering a tux online, but I'm glad I did. The quality of the tux was great. The price was better than any I had gotten from the local stores. And, the customer service was superior. I had to exchange my son's tux for a larger size, and they couldn't have been nicer or more helpful. Shipping was included, and we received the new size in plenty of time for his prom. It was a remarkably smooth experience.

Bottom Line: Yes, I would recommend this to a friend

So easy, such amazing customer service, and I absolutely love the tuxes used for my wedding. I wish I could have kept them!

I had to work with customer service a couple of times just to make sure all my groomsmen had everything ordered and those that wanted to a la carte their order could do so. It was great.

I am not planning on getting married again, but if I need a tux rental, I know where I'm going.

Bottom Line: Yes, I would recommend this to a friend

The tux was a perfect fit, and the rental and return process couldn't have been any easier. Thanks! We will be using them in the future and recommending them to all of our family and friends. Great service!

Bottom Line: Yes, I would recommend this to a friend

A great and easy way to have an awesome suit for my boyfriend to wear in Vegas for his 30th, without having to travel with it! I surprised him with this (not something he would ever pay for himself), and he loved it.

The only issue (not really an issue) was how it gets delivered 14 days before an event, an option regarding that would be nice. I understand the reasoning for a wedding or something more important than just a weekend in Vegas, but we had it delivered to our hotel, and they wouldn't hold an item for two weeks. To get around this, I had to submit the order with a future date so it would only be at our hotel for two days prior to our arrival and just hope for the best!

Great fit and a great suit. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Excellent job again! All my groomsmen and I looked exquisite. This is my second time ordering from The Black Tux. They never disappoint. If I ever need a tux rental again, I will for sure be ordering from The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

It was so easy, the price was great and it has good student discounts. The customer service was amazing! I loved it! My son was thrilled with the tux he picked out and the shoes, velvet slip-ons, were very comfortable and stylish.

Bottom Line: Yes, I would recommend this to a friend

Renting this tux was seriously one of the most painless tasks I've ever had to do. I admit I had much skepticism about getting a properly fitted tux, from a website, shipped in a box, sight unseen. Easy maybe, but no way this thing is going to look right.

I was way wrong. Somehow these folks packed an incredibly good looking tux, with ALL the accouterments, in a box the size of a briefcase, and it comes out looking flawless. Additionally, the fit was absolutely perfect, and I loved the online DIY measurements option. I'll never go anywhere for a tux again!

Bottom Line: Yes, I would recommend this to a friend

Our groomsmen got The Black Tux suits for our wedding and to be honest, I was a little nervous about it. But in the end the process was really simple, the groomsmen all got their suits when they were supposed to, they all fit perfectly, and looks really good!

Thanks.

Bottom Line: Yes, I would recommend this to a friend

I am going to be honest and say I was quite nervous getting my fiance's suit in the mail, but now I want to constantly rent suits from The Black Tux!

First off, they allowed my fiance to get a free suit trial, which put us at ease. The only issue we had was getting the groomsmen to measure themselves (since that is hard to ask a guy, but I figured they would prefer that over having to go into a store). The suits all arrived plenty early. I sent pictures of the suit on my fiance, and the customer service team was able to help tell me if there was anything that wasn't fitting properly (since I don't know much about suits). The shoes were awesome that came with the suit, and they came with free socks! Woohoo, haha.

The guys all looked wonderful, and it was very easy to return the suits. It comes with a return label and a box, and if you don't want to bring the box to the wedding (like one of our groomsmen who flew cross-country), they'll even give you a credit if you have to buy a box. All around amazing customer service and quality!

Bottom Line: Yes, I would recommend this to a friend

I have purchased two tuxedos and thought the most recent one I bought might last a while. When I tried it on for my daughter's upcoming wedding, it was actually too big, and out of style from a fit perspective.

When I took it to a friend, who happens to be a high-end tailor and suit maker, he agreed that the tux was really not worth the work (and cost) to make it "current." We started down the path of a new tux, and when I told him I hardly ever wore one, he suggested TheBlackTux.com. I was a little surprised, but willing to give it a try. He used to be in the tux business and despite his poor opinion of the quality of rental tuxedos, he suggested The Black Tux based on a previous experience with another of his clients.

He took my measurements and then I placed my order. After entering my measurements and reviewing my order, a Black Tux fit specialist emailed me to suggest a different jacket size. My bigger concern was the inseam on the pants, and so I stuck with the jacket size I originally ordered, and he assured me they would get the pants right.

As promised, the tux came two weeks prior to the wedding, and while the pants fit great, the jacket was a bit too big. I emailed the Fit Specialist and without saying "I told you so," The Black Tux sent a new jacket (the size that was recommended by the fit specialist). I got that in plenty of time as well, and it all worked and looked great. The quality was excellent, the fit was excellent, the service was excellent, and the price was very reasonable. The wedding was absolutely beautiful, and the father of the bride looked pretty darn good (if I do say so myself) in a tux that was in style and fit great.

On Monday, it was easy to simply put the tux back in the box it came in and ship it back with the prepaid label. What a great concept and a great experience. During all of this, I got an invitation for another wedding - a black tie wedding (so much for not wearing a tux that often)! So, I just placed another order with The Black Tux. That pretty much says it all I think.

Bottom Line: Yes, I would recommend this to a friend