The Honest Company

The Honest Company

Overall Rating

1.5

15 Customer Reviews

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Summary

The Honest Company claims to offer non-toxic, eco-friendly baby and personal care products that are better for your health and the environment. Our review will help you decide if this brand is right for you.

Pros

  • Flexible diaper subscription program
  • Transparent ingredients lists
  • Free shipping sitewide

Cons

  • Product quality seems to change between orders
  • Negative customer service reviews
  • “Eco-friendly” claims don’t always hold true
  • More expensive than similar brands

Customer Reviews

1.5 Stars out of 15 Reviews
5 Star:6% 4 Star:0% 3 Star:0% 2 Star:20% 1 Star:73%
7% Recommend This Company
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Posted on Apr 27, 2018

Disappointed, not worth my $6

By Grisselda Anaya Lopez, Sacramento, CA, Verified Reviewer

Hi. I was excited to receive my free trial that I paid 6 bucks for. My baby is not here yet so I can't say if they work or not. So everyone was mentioning that it was worth it because they received a small travel size with the basic. I didn't receive it, just seven diapers and ten wipes, so I wouldn't say I would recommend it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 19, 2020

Very disappointed with Honest Sanitizer

By Al G., Sandy, UT, Verified Reviewer

Recently purchased 11 Honest Sanitizers. ONLY 1 works. There is a defect of some type in the plastic plunger. The sprayer does NOT WORK.

Company has no solutions for the problem other than sending back the sanitizer...everyone is out of similar products...why send them back?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 21, 2020

Worst customer service

By Amanda S., California, Verified Reviewer

I ordered 2 beauty items from Honest and it wasn't a great experience. The items are definitely overpriced and the customer service is the worst. The order took a while to ship out and then it took over a week for it to finally be delivered. The FedEx website said it was at the post office for 3 days and when I contacted customer service about the issue they told me to keep waiting. I will never order from here again and I will not recommend to anyone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 14, 2018

Fantastic diapers and wipes

By Alex C., Ohio, Verified Reviewer

I have personally been using Honest diapers and wipes for 14 months and think they do a fantastic job; they are high quality and absorb liquid well. No complaints from me. The app is very easy to use and to order. The price is not bad when compared to other high-quality diapers. Their customer service is amazing as well.

Bottom Line: Yes, I would recommend this to a friend

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