TBdress

TBdress, on your review and opinion area, you state no foul language. However, your customer service is terrible and no one emails you back, and there is no one to take action for a return. I have asked 5 times for a return tag and no answer. I will post everywhere that no one has provided any help. Your clothes are not of the quality that one would expect.

Bottom Line: No, I would not recommend this to a friend

Shipping is slow. Takes a week to even get items ready to ship. I was going to cancel the order because of the long shipping times but changed my mind and still wanted the order. They still canceled my order, and now have to wait 14 days to get a refund. No phone number available for this company. Buyer beware!

Bottom Line: No, I would not recommend this to a friend

The dresses arrived late, didn't fit, and they will not issue a refund. The website advertises easy returns, but when I requested one, they informed me of how difficult it is to send back to China, and they can only give me a 40% refund. I have emailed numerous times, and most of the responses are the same thing, avoiding the questions, or stating the loss for them if they do the return, despite what their return policy states. I even copied and pasted their return policy, as well as a photo of it, and the response is still the same. After nine emails, and even uploading unnecessary photos of the dresses (per their request), they spoke to a manager and offered a 50% refund. That is not what their return policy states.

Bottom Line: No, I would not recommend this to a friend

I ordered a special occasion gown from this business as I was in panic mode about my son's wedding. I paid for faster shipment so I can have it in a week since it says 3-8 business days. I took a risk then, but since September 29, when I ordered, my account shows preparing...until now.

I canceled on October 1st here, Monday via phone, no answer. I sent a couple of messages, and I found out they are having a long holiday! Why did they not put that notice when I was ordering?!

Then they were saying it's past 72 hours and they have customized the order?! How can they do that when they were on a long holiday?

SCAM!

Bottom Line: No, I would not recommend this to a friend

They don't want to refund my money for a dress I can't even wear.

The people that work for this company and the owners of this company do not have a clue what "good customer service" is. Don't buy from them. Read all the reviews prior to mine. If I could give a minus zero, I would!

Bottom Line: No, I would not recommend this to a friend

This company is out of China and does not provide the quality as shown on their website. One of the dresses I received was completely see-through and the other was two sizes too big than what I ordered.

They refused to allow me to return or exchange the dresses. I tried to mail the dresses back, and the postage was over $70 to send to China. DO NOT purchase from these people as they state all dresses are non-returnable.

Bottom Line: No, I would not recommend this to a friend

First of all, take note. They are in China. I teased with a coworker the shoes I ordered were coming on a slow boat from China, but I was correct. I ordered shoes...waiting for two weeks while the email said they had shipped. I contacted them and they said to be patient, it takes up to three weeks. And then my order was canceled without my permission. I don't know why, but they totally suck, and I feel like it may be some type of scam to get credit card numbers. We shall see if I have any weird charges. DO NOT USE.

Bottom Line: No, I would not recommend this to a friend

TBdress is the most useless clothing company I ever ordered from in my whole entire life! The quality is crap. The customer service is crap. Everything is crap. You email them and they don't email you back. You text them and they don't text you back. They tell you that you can return everything with the return slip, that is a bunch of bull. The shipping is so expensive, and then on top of the shipping, when the stuff comes, they make you pay duties $40 worth of duties. I paid $42.39 for shipping, and then I have to pay for each separate item, $30 each for each separate item. They use DHL, and it's uselessly useless.

My advice: never order from TBdress, use your money to order from a good quality website. Why did I waste my time? Never again am I ordering from these cheap Chinese cheapskates EVER AGAIN!

Bottom Line: No, I would not recommend this to a friend

TBdress is a big scam. They are running a business on not refunding on returns. It is so easy. Whatever they promise, it's big lie. Mathematics are very simple - for the dress I paid $217 but they will refund $96. They gain a $123+ dress, which they will sell again. Ha? Isn’t it simple?

My total loss - $217 dress.

- $27, shipping to me.

- $63, shipping back to China.

+$93 refunds (I don’t have it yet).

Total loss is $213.

I’m over 70 years old, retired, living on a very small budget. The purchase of this dress for my dearest granddaughter's wedding was a big deal. The dress was very low quality, didn't fit at all, and that what I ultimately received was very different from what was advertised on TBdress website. Now I'm very depressed. I can't stop crying. No dress, no money. I wish all those thousands of customers who lost $260 on average (according to statistic) will come together to stop this scam by law.

Bottom Line: No, I would not recommend this to a friend

I ordered a pretty white dress on the 25th of August. Up to now, I haven't received it yet. It's the 4th of September already. I really kind of liked the dress, because I read the reviews and it was all good. So I used my smartphone to ordered it online.

Bottom Line: No, I would not recommend this to a friend

I purchased a dress for my wedding. The dress I received was not the dress I ordered! The material looks cheap. I requested a refund and they are refusing to refund my money. They are offering an exchange. I don't that, especially after learning what I know now! I always purchase from online boutiques, I have never encountered an unprofessional company such as this one! Buyers please be aware! Do not waste your time and purchase from this company!

Bottom Line: No, I would not recommend this to a friend