The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on Aug 7, 2017

Exceptional service

By Chris Keenan, Minneapolis, MN, Verified Reviewer

I was a first-time customer of Black Tux and a bit skeptical. However, I gave it a shot and was so pleased. Initially, the pants sent were a size too small but they included a return label, and I had the right pair within a few days. The new pair had a stain which I got dry cleaned, but the tux was top quality and more designer than the one found in tux rental shops. I let them know about that stain, and they took care of my dry cleaning bill. I would recommend Black Tux to anyone looking for a great tux with a no hassle experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2017

The light grey suit

By Roy Wilson, New Jersey, Verified Reviewer

I was a groomsman in one of my best friend's weddings and we used The Black Tux to outfit the wedding party. The process of rental and return was super easy. Sizing and quality of suit was prefect. Will rent again for sure from The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 6, 2017

Very appreciated service

By Tim Whittemore, Exeter, NH, Verified Reviewer

The style and the timeliness are wonderful. I don't wear a tuxedo often enough to buy one, but whenever I have needed one, The Black Tux has been my go-to choice. I highly recommend it for anyone who needs a tux for an event but not forever.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2017

Excellent service

By Tyler King, Tyler, TX, Verified Reviewer

I was asked to be a groomsman for my brother. He told me to sign up through Black Tux and they would help with everything. I was skeptical. Surprisingly, their videos for measurements were extremely helpful, and even though the pants were still a tiny bit short, they're willing to pay back up to $15 for alterations. I loved the comfort of the clothes, although shoes could be a little better. Use them. Great company and service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 3, 2017

First time suit wearer

By Timothy French, New York, NY, Verified Reviewer

Suit fit. Suit arrived in perfect time. During the stress of a wedding week, how I was going to look and my suit was never one of the problems. Helped make my life easier and will help many in the future. I hope to see more of you guys.

P.S. You should branch out to Europe (we can use a tux rental company like you).

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 2, 2017

The Black Tux is the best place to rent a suit from!

By Michael Atlan, Washington DC, Verified Reviewer

The Black Tux team is the best. This is the third wedding I've used them for, once as a groom and twice as a groomsman. All my guys loved it too. Super easy, and convenient. I would highly recommend it and will use them not just for weddings, but another one of the occasions where I need a suit (and don't want to buy one).

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 2, 2017

Black Tux experience

By Paul, San Francisco, CA, Verified Reviewer

Great product and great customer service. I would highly recommend The Black Tux. My guys looked great. Anytime I needed to call Black Tux they were warm, friendly and thorough. No stress ever accompanied my experience. Highly recommend.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2017

Great experience!

By Machelle Antush, Seattle, WA, Verified Reviewer

This is the second time our sons have rented from The Black Tux for weddings we attended. Great experience. Very quick to send different sizes. Also great selection. The staff is incredibly knowledgeable and friendly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2017

Sharp suits and exceptional customer service

By Dave Cook, Los Angeles, CA, Verified Reviewer

My groomsmen looked awesome on my wedding day! They were fitted at the location in Nordstrom Mission Viejo, and the staff was so helpful. The suits looked sharp, not boxy or baggy, and everything arrived on time. Couldn't be more stoked!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2017

Good product

By Ken, New Jersey, Verified Reviewer

Heard about this company through a podcast I listen to (CBB/Heynongman). When my buddy was getting married, I needed a good suit in a pinch and decided to give them a try. Great easy to use website. The suit came on time and almost perfectly matched the measurements I sent them. When I needed to change the mail back date, they were quick to respond and flexible. Overall great experience, great suit, and great service would definitely recommend.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 29, 2017

Great service

By Andy Flores, Napa, CA, Verified Reviewer

I was a groomsman for a wedding and hadn't heard of this service. The ordering process was extremely easy and streamlined. My jacket didn't fit so I followed the in-box instructions for resizing and another jacket was sent within two days.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 29, 2017

Couldn't recommend enough

By Jonathan Cook, Auburn, AL, Verified Reviewer

The suit looked nice and fit well, the price was pretty reasonable, everything was well packaged (which made traveling with it easy), and customer service was fast and helpful. Couldn't recommend enough for groomsmen or any group needing suits.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 23, 2017

1st Time User of the Service

By Steven Pjevach, Indianapolis IN, Verified Reviewer

1st time user of the service. Used the online measuring tools instead of going to a tailor and was initially worried about it fitting correctly, but the fit was awesome and looked great for the wedding! Kudos to the algorithm. Super easy and convenient with everything being shipped to your doorstep. The return process was also a breeze as it was as simple as putting everything in the box and dropping it at a FedEx store/dropbox. Definitely, would recommend others to use it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 14, 2017

Great tux

By Liam, New York, New York, Verified Reviewer

My tux was a great fit and great customer service. The sizing specialist recommended a new size after I placed my order and the new size was perfect. I would definitely order again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 14, 2017

Amazing experience!

By Nelson Bostrom, Pleasanton, CA, Verified Reviewer

I used The Black Tux for a formal/black tie event that I needed to be at and presented on stage in front of 1000's of people at. I had heard of the company on Facebook and seen other ads, and thought this would be way easier and quicker than going to a traditional tux rental shop. I knew my own sizes anyway.

Great experience, great fit, on time, super easy to ship back. Huge fan! I wish more companies made me as happy as The Black Tux did!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 23, 2017

Father of bride gives

By Ross Rohde, Tucson, AZ, Verified Reviewer

The Black Tux was recommended by our daughter, the bride. It was the easiest solution ever, as they sent the style and we just submitted the sizes. Returning it in the provided box was a breeze. Thanks for making one wedding detail EASY!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 23, 2017

Great quality, great service, great price, great concept!

By Brad Westfall, Cincinnati, OH, Verified Reviewer

I have purchased two tuxedos and thought the most recent one I bought might last a while. When I tried it on for my daughter's upcoming wedding, it was actually too big, and out of style from a fit perspective.

When I took it to a friend, who happens to be a high-end tailor and suit maker, he agreed that the tux was really not worth the work (and cost) to make it "current." We started down the path of a new tux, and when I told him I hardly ever wore one, he suggested TheBlackTux.com. I was a little surprised, but willing to give it a try. He used to be in the tux business and despite his poor opinion of the quality of rental tuxedos, he suggested The Black Tux based on a previous experience with another of his clients.

He took my measurements and then I placed my order. After entering my measurements and reviewing my order, a Black Tux fit specialist emailed me to suggest a different jacket size. My bigger concern was the inseam on the pants, and so I stuck with the jacket size I originally ordered, and he assured me they would get the pants right.

As promised, the tux came two weeks prior to the wedding, and while the pants fit great, the jacket was a bit too big. I emailed the Fit Specialist and without saying "I told you so," The Black Tux sent a new jacket (the size that was recommended by the fit specialist). I got that in plenty of time as well, and it all worked and looked great. The quality was excellent, the fit was excellent, the service was excellent, and the price was very reasonable. The wedding was absolutely beautiful, and the father of the bride looked pretty darn good (if I do say so myself) in a tux that was in style and fit great.

On Monday, it was easy to simply put the tux back in the box it came in and ship it back with the prepaid label. What a great concept and a great experience. During all of this, I got an invitation for another wedding - a black tie wedding (so much for not wearing a tux that often)! So, I just placed another order with The Black Tux. That pretty much says it all I think.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 19, 2017

Great look with customer service to match

By Amanda Smith, Santa Barbara, CA, Verified Reviewer

I am going to be honest and say I was quite nervous getting my fiance's suit in the mail, but now I want to constantly rent suits from The Black Tux!

First off, they allowed my fiance to get a free suit trial, which put us at ease. The only issue we had was getting the groomsmen to measure themselves (since that is hard to ask a guy, but I figured they would prefer that over having to go into a store). The suits all arrived plenty early. I sent pictures of the suit on my fiance, and the customer service team was able to help tell me if there was anything that wasn't fitting properly (since I don't know much about suits). The shoes were awesome that came with the suit, and they came with free socks! Woohoo, haha.

The guys all looked wonderful, and it was very easy to return the suits. It comes with a return label and a box, and if you don't want to bring the box to the wedding (like one of our groomsmen who flew cross-country), they'll even give you a credit if you have to buy a box. All around amazing customer service and quality!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 18, 2017

Black Tux review

By Kyle Marciniak, Springfield, MO, Verified Reviewer

Our groomsmen got The Black Tux suits for our wedding and to be honest, I was a little nervous about it. But in the end the process was really simple, the groomsmen all got their suits when they were supposed to, they all fit perfectly, and looks really good!

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2017

Easiest. Tux. Ever.

By Richard Baugham, Richmond, VA, Verified Reviewer

Renting this tux was seriously one of the most painless tasks I've ever had to do. I admit I had much skepticism about getting a properly fitted tux, from a website, shipped in a box, sight unseen. Easy maybe, but no way this thing is going to look right.

I was way wrong. Somehow these folks packed an incredibly good looking tux, with ALL the accouterments, in a box the size of a briefcase, and it comes out looking flawless. Additionally, the fit was absolutely perfect, and I loved the online DIY measurements option. I'll never go anywhere for a tux again!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2017

Loved The Black Tux

By Debbie Dailey, Virginia, Verified Reviewer

It was so easy, the price was great and it has good student discounts. The customer service was amazing! I loved it! My son was thrilled with the tux he picked out and the shoes, velvet slip-ons, were very comfortable and stylish.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2017

Wedding outfitted

By Nicholas Nettles, San Diego, CA, Verified Reviewer

Excellent job again! All my groomsmen and I looked exquisite. This is my second time ordering from The Black Tux. They never disappoint. If I ever need a tux rental again, I will for sure be ordering from The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2017

So easy, so worth it!

By Lou Arden Gregory, Houston, TX, Verified Reviewer

A great and easy way to have an awesome suit for my boyfriend to wear in Vegas for his 30th, without having to travel with it! I surprised him with this (not something he would ever pay for himself), and he loved it.

The only issue (not really an issue) was how it gets delivered 14 days before an event, an option regarding that would be nice. I understand the reasoning for a wedding or something more important than just a weekend in Vegas, but we had it delivered to our hotel, and they wouldn't hold an item for two weeks. To get around this, I had to submit the order with a future date so it would only be at our hotel for two days prior to our arrival and just hope for the best!

Great fit and a great suit. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 11, 2017

Great service!

By Deanna, Indiana, Verified Reviewer

The tux was a perfect fit, and the rental and return process couldn't have been any easier. Thanks! We will be using them in the future and recommending them to all of our family and friends. Great service!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 8, 2017

Amazing tuxes, even more amazing customer service.

By Peter Boggeman, St. Louis, MO, Verified Reviewer

So easy, such amazing customer service, and I absolutely love the tuxes used for my wedding. I wish I could have kept them!

I had to work with customer service a couple of times just to make sure all my groomsmen had everything ordered and those that wanted to a la carte their order could do so. It was great.

I am not planning on getting married again, but if I need a tux rental, I know where I'm going.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 5, 2017

Great service, will use it again

By Lisa Driscoll, Pennsylvania, Verified Reviewer

I was skeptical about ordering a tux online, but I'm glad I did. The quality of the tux was great. The price was better than any I had gotten from the local stores. And, the customer service was superior. I had to exchange my son's tux for a larger size, and they couldn't have been nicer or more helpful. Shipping was included, and we received the new size in plenty of time for his prom. It was a remarkably smooth experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2017

Very Disappointed!

By Wayne Johnson, Florida, Verified Reviewer

First, the suit arrived very wrinkled up. I figured no big deal. I will have it pressed. Once I tried on the suit I realized the vest was too small. I called their support line. I was told although they do carry the larger size, but currently, there are not available. Their only option was to refund me the rental cost of the vest.

Really?! What about the father of the groom being the only person that is partially dressed? I asked to speak to a supervisor and was told she is the one who authorized the refund of the vest rental amount.

I can't tell you how dissatisfied I am with their lack of concern.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted
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