Piping Rock

Piping Rock

Overall Rating

2.8

299 Customer Reviews

Summary

Piping Rock is a NY-based supplement brand that offers good deals on health and wellness products on its e-commerce site. However, a large number of customers report shipping issues.

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Customer Reviews

2.8 Stars out of 299 Reviews
5 Star:38% 4 Star:5% 3 Star:2% 2 Star:7% 1 Star:46%
44% Recommend This Brand
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Posted on Mar 21, 2019

Great company and prices

By Stephanie M., New Mexico, Verified Reviewer

I have no idea why so many people are claiming they never got their orders. My family and I have been customers for years (5+). We’ve always gotten good deals and good supplements from them. We’ve never had any hassle or any issues with our orders. I recommend them to everyone I know.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Mar 19, 2019

THIEVES

By Anastasia P., Patras, Greece, Verified Reviewer

I ordered and paid on February 13, 2019, it was shipped February 15, 2019, and today the order is nowhere to be found. DHL, which Piping Rock claimed had the order since the 19th of February 2019, has advised me that they have no order in their hands whatsoever. Piping Rock refuses to give me proof that they handed to DHL like they are saying because they don't give tracking numbers! They are scam artists and thieves and are playing you, in the beginning saying that DHL just got delayed and please wait. After I confronted them, they just answer with the same plain email that is just, vague, and repetetive...

Stay away, don't get taken by these scam artists.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Mar 18, 2019

Thieves, fraud.

By Nagwa A., United Arab Emirates, Verified Reviewer

I never received my order since three months back. They are liars.

I hate their email on my Inbox. Their answer to that is your item is in your country customs! Lol, so what?! Is it your or my system? VERY BAD FRAUD company. Within three months my items could turn around the whole world.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Mar 18, 2019

Happy new customer

By Beth W., South Carolina, Verified Reviewer

I am surprised to see some of these negative comments. Actually, they border on hateful. I received my first order recently and it arrived quickly, was well packed with the correct items, and was billed correctly. I am very happy to have found Piping Rock!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 18, 2019

Decent, great pricing. growing company.

By Noah R., Leslie, MI, Verified Reviewer

I ordered from them through Amazon, eBay, and their website. All times the orders were received and reasonably packaged in good time.

The order from Amazon of MCT oil shipped and the MCT bottles were not sealed as well as they should be or heat during shipping cause air in the bottle to expand and break the seal with small leaking. Their customer service through Amazon responded and offered replacements but wasn't necessary the product was fine and was a minor problem.

In many cases being the best deal of pre capsulated supplements for my location online I can find, and in some cases, their capsulated supplements sell cheaper than bulk powder form on sale. My six orders have been great.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Mar 17, 2019

Mostly good

By Juan D., Tampa, FL, Verified Reviewer

Always enjoyed quality products at good prices until I got a pound of rank Filberts. Tried to return but it became a hassle. Even good vendors have an occasional hiccup like this.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 17, 2019

No problems

By Connie W., Trondheim, Norway, Verified Reviewer

I have ordered from them several times to Norway, have never had any problems at all, no late packages, no missing items, and several products are not only cheaper but more effective than the same product here. I will shop there again and again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 16, 2019

Super trash

By Morla B., Germany, Verified Reviewer

What trash. Caution! Save your money and save yourselves a lot of trouble. Not to recommend.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Mar 15, 2019

Great experience

By Lori G., Illinois, Verified Reviewer

I had ordered some essential oils, and afterward, I read all these bad reviews of not getting orders, I freaked out! So, any rate, yes, it took more time than usual to get the order, and when I looked at the tracking number of the post office it told me it was delivered, but two days later I still didn't have it. I called Piping Rock and they sent out a new bottle of it the next day, and of course the next day I received the first lost bottle.

To make this short, yes, it took a bit more time to get the product from this company and yes, customer service was AMAZING. But, then again, you're paying a lot less money than other companies for their product, so it was worth the few days late.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 7, 2019

Fraudulent company. Avoid.

By Kendyl S., Japan, Verified Reviewer

This company is infamous for taking orders/money yet never sending the goods. Best to avoid them. I had that experience and found their customer service department to be dishonest and rude. There are other companies that are a little more expensive but have excellent service and can be trusted. I would advise avoiding this company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Mar 6, 2019

Thieves

By John B., United Arab Emirates, Verified Reviewer

Did not received my order and no response from their customer service! I send them an email several times asking my items status but it's just an automatic response email. You guys are thieves!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted
Showing 78-88 of 299

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