Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Mar 25, 2019

Rip off

By Justin F., Colorado, Verified Reviewer

I have not received a lot of my orders and any time I spend a lot of money at one time, they red flag my account and will not refund me. Their customer service is a joke and you can't call and talk to a human, you got to email them, and that's not even a human response.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 21, 2019

Business practice

By John S., Saginaw, MI, Verified Reviewer

My account was flagged by Wish due to the excessive refunds that they had to provide for items that were shipped and never received. Evidently, either shipping practices are my fault, so I am not allowed to contact customer support. I have contacted the Better Business Bureau and will continue to post reviews on every site I can find about this practice. Thank you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 20, 2019

I like this site

By Mark O., Cookeville, TN, Verified Reviewer

I have bought a couple of things so far from them and have been pleased with my orders so far. I have yet to be duped or disappointed. You pay a couple of bucks for something what do you expect a $1000 worth of merchandise. If you do, you are a fool. I recommend this site to everyone, there are some good things at a bargain.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Mar 16, 2019

Item never received and no refund

By Sandy B., Boise, Verified Reviewer

Ordered an item months in advance (I had heard that processing and shipping can take forever), and after a few months of waiting, I contacted them to find out that the item was not available, and when I requested my money back I was told I could only get Wish credit on my account. I didn’t even bother to take it since there is zero chance that I will ever order from the site again or recommend them to anyone else.

I’m usually not a very demanding shopper, but I felt that they were completely unprofessional and honestly pretty shady. I would give it 0 stars if that was an option!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Mar 16, 2019

Violation of my bank account

By Oana J., Romania, Verified Reviewer

I saved four boots pairs in my shopping chart in order to decide which to chose at the end. Didn't complete the order! Next day I received via email confirmation that all orders were processed. I tried to cancel all items but, although all items were under the same order number only one item could be canceled. I have already received one item. When requesting to return the item, I have received the request to send pictures of the item! These pictures could not be attached to the message!

As it is impossible to actually speak with a real human and even write an email all the above described process went via messages within my account created for this online shop. I consider the way that my money was taken from my account as a violation on my bank account and I take it very seriously, this is why I have informed also the in force authority.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 14, 2019

False advertising

By Henri T., Massachusetts, Verified Reviewer

These people allow scammers on to their website with falsely advertising their products. No kidding. I ordered a pair of speakers and thought wow, 26 bucks with real wooden paneling and a good size. What a steal, these would make a great addition to my music studio. Then they arrived today, thank god, I've read reviews on this site where the item they bought didn't arrive at all. Here's the caveat - they have no wooden paneling, they are plastic. The magnet inside the speaker is lighter than a feather blowing in the summer breeze. And they are tiny as heck.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 14, 2019

Stole $270

By Emilio L., Denver, CO, Verified Reviewer

My Wish account was hacked and someone purchased a laptop for $270. Wish offered to refund my money back to the Wish website but NOT to my bank account. At the same time, Wish had locked my account so now I cannot even spend my money. They refuse to unlock it, it has been 9 months...

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 14, 2019

Never received the item I ordered

By Robert D., Texas, Verified Reviewer

This company is a total rip off, do not order. I have tried to resolve this with Wish...no help at all. I am so never shopping here again, the worst experience ever. It took two months to receive an item I never received.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Mar 13, 2019

Total scam

By LiLu F., Houghton, MI, Verified Reviewer

This company clearly makes money selling cheap fake items from China to people who don't realize the difference. And then, when someone complains, Wish "flags" their account and says they need to buy more cheap crappy items to get the flag removed. Do not buy from this company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Mar 13, 2019

No problems

By Trisha G., Florida, Verified Reviewer

I ordered four tops, a fitness tracker, and a wallet. All items were delivered sooner than expected. The fitness tracker was $3 and works as well as my husbands $150 Fitbit. Two of the tops fit and two didn't. I contacted them via the Wish app, they gave me a full refund the same day. I wouldn't say the tops are of great quality, but they were $8, so I wasn't expecting them to be. They look great with jeans.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Mar 12, 2019

Bad customer service

By Brian P., Newcastle upon Tyne, England, Verified Reviewer

When I first joined Wish, I was really happy with the items I bought. If I have a query, I could contact support where I could talk to an actual person. Now it’s automated answers where you have to choose one. Now I’m very disappointed with Wish, they have flagged my account for excessive refunds, which is wrong because I’ve never asked for a refund on anything I’ve tried to buy, but when would I receive it? So if I haven’t received it, they refund me (which I never asked for) and now I thought I’d give it another chance to try and order something. I get the same response, my account is flagged for excessive refunds and as I mentioned before, I never asked for refunds, only my items. I would recommend to friends how Wish is good but I feel it would be a lie, but I have done it, I have recommended them, but now I will tell them to steer clear of Wish and how bad customer service really is.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted
Showing 144-154 of 1005

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