HomeLight

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HomeLight

Overall Rating

4.7

712 Customer Reviews

Summary

HomeLight is a service that uses a data-based approach to find the best real estate agents for both home buyers and sellers.

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Customer Reviews

4.7 Stars out of 712 Reviews
5 Star:90% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:5%
94% Recommend This Company
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Posted on Sep 3, 2019

Buying agent

By Adwait U., California, Verified Reviewer

We were lucky enough to find a buying agent who was knowledgeable about the area and was able to find us targeted houses within a community.

The agent's role in negotiation was much more back seat than we would've preferred but was responsive to our questions or concerns, etc.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 3, 2019

What a scam

By Rajen S., Marshalltown, IA, Verified Reviewer

Contacted you to sell our home in Iowa, got no credit. Like a fool contacted you again to buy our next home in Summerfield, Florida. Again no credit.

When contacted you said to expect a gift card. Needless to say, that never came.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Oct 2, 2019

Hi Rajen,

We appreciate your response and apologize for the negative experience you had. I've contacted our support team to have them look into the issue here to figure out why you weren't contacted. If you could also reach out to support at support@homelight.com to fill them in on your experience, that'd be great.

Thank you for your review, and we look forward to hearing from you so that we can resolve the issue and improve your experience with HomeLight.

Helpful Review? 1 Person Has Voted

Posted on Sep 2, 2019

Horrible experience

By Larry W., Greenville, TX, Verified Reviewer

We ended up buying a house that did not meet our primary reason for purchasing a home. We were told by the real estate agent that the HOA was all there to maintain the road. In reality, the HOA would not allow us to build a home for our mother in law. In addition, the real estate agent told us not to worry about the deficiencies in the inspection report and that the home warranty would cover it. There were many other issues but the bottom line we ended up having to sell the house. This experience cost us a lot of money, I would not recommend.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Oct 2, 2019

Hi Larry,

Thanks for taking the time to leave a review, and we’re sorry to hear about your negative experience. Neither clients looking to buy or sell their home nor agents pay to be a part of our site. We match clients with 2 or 3 agents who are best suited for the clients' needs and location. We’re sorry that it didn’t work out with the agent you selected.

If you can send an email to support@homelight.com, we’ll look into it for you so that we can resolve the issue and improve your home selling and buying experience going forward!

Helpful Review? 1 Person Has Voted

Posted on Sep 2, 2019

Good but...

By Patricia W., Niederwald, TX, Verified Reviewer

I was very happy with the agent referral. Her location and condo expertise were helpful. I used her to purchase a condo inside the beltway in Houston. A year later I contacted her again to sell the condo. Everything went very smoothly for both sales.

However, some time back I was offered a gift from ya'll. I believe it was a gift card, and I never received it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 2, 2019

Success through HomeLight

By Debbie S., New Smyrna Beach, FL, Verified Reviewer

My husband and I were considering selling our home in New Smyrna Beach, Florida. I wanted to make sure we picked the right realtor to meet our needs. I saw the ad on TV for HomeLight and decided to give it a try. I went online and answered all the questions and within minutes I had several interested realtors email me. The HomeLight website was very easy to use and provided ratings, testimonials and sales statistics for the realtors. HomeLight made the process so much easier and much less daunting than if I had to do all the research myself. I chose 3 realtors to set up interviews with and settled on Mike Gagliardi for our sale and Marty Gagliardi for our purchase. I feel they were the best match for our needs and having the same team do both sides of our transaction made it simpler and saved us $700 off our commission. I would recommend HomeLight for anyone needing some help choosing a realtor because they take some of the stress off the very important decision to sell and/or purchase your home. Glad I used them!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 9, 2019

Best realtor selection

By Laura W., Dillsburg, PA, Verified Reviewer

HomeLight was very responsive to my request. My husband heard an ad on the radio for their services and they sent us some highly qualified names to choose from for our realtor. The realtors were all familiar with the HomeLight name and prompt in scheduling an appointment. Very satisfied.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 2, 2019

Review of HomeLight/Keri Shull Team

By Barbara A., Oakton, VA, Verified Reviewer

Our home had been on the market for over two years, with very little activity. We used HomeLight, as well as our own efforts, to find a new agent. There was some overlap in the results, but HomeLight’s recommendations included a referral to The Keri Shull Team, a firm we had never heard of because they weren’t located in our immediate community.

We interviewed three realtors, and ultimately chose Elizabeth Rea Landeros and Brianna Byrd of The Keri Shull Team. We were impressed with the intelligence, energy, and competence they promised to bring to selling our home. Obviously, this played out as we had hoped, including facilitating complications related to the fact that we aren’t living in the immediate area, and excellent advise through a stressful negotiation.

We appreciate their hard work, and the referral from HomeLight, very much.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 2, 2019

Greeley home purchase

By Donald H., Greeley, CO, Verified Reviewer

HomeLight put me on to the real estate agency we used to sell our home in Oklahoma prior to relocating to Colorado. We couldn't be more pleased with the choice we made based upon the HomeLight recommendation. I would highly recommend HomeLight to anyone needing to find the BEST agency for their specific needs.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 1, 2019

Realtor search made easy!

By Kimberly C., Florida, Verified Reviewer

Upon considering selling my property, I googled "best realtor in my area". HomeLight's site bubbled to the top. It offered multiple realtors in my area, and I could narrow them according to who sold most within a narrow radius. I questioned two, but one was more accountable and responsive while dealing with renters. So I picked her, and HomeLight followed up to make sure I was happy with the choices provided. From start to finish, very easy to use the site and trust their choices.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 1, 2019

Excellent way to find the right broker based on facts and data

By Raphael S., Memphis, TN, Verified Reviewer

Being a first time home buyer is a daunting experience and having an experienced broker on your side is absolutely critical throughout the process. When my family was looking for a house I knew I couldn’t just rely on subjective ratings to select one of the many brokers competing for our business. I am very glad I found HomeLight who take a data-driven approach to match with the real estate agents that have demonstrated that they can achieve the best outcome for their customer. The selection process was straightforward, we went with our second matched agent and couldn’t be happier with the closing of our new home!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 1, 2019

Thrilled with HomeLight

By Wendy S., Michigan, Verified Reviewer

My husband and I had been toying with the idea of selling our home but did not enjoy the prospect of trying to find a good agent. I had received an email from HomeLight and decided it was some kind of "sign" and that it certainly could not hurt to answer a few quick questions. Almost immediately after submitting my answers, HomeLight sent a list of respected agents in my area. The information HomeLight provided about each agent was invaluable to my husband and me. HomeLight not only showed how many houses each agent sold successfully, but also how many of the sales went over the original asking price! Extremely valuable information to have when considering prospective agents - and all provided quickly and painlessly by HomeLight!

Bottom Line: Yes, I would recommend this to a friend

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