Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Aug 21, 2019

They are scammers

By Andrea B., Santa Cruz de Tenerife, Spain, Verified Reviewer

I bought an item and I have not received it. They told me to wait, to wait, to wait, and after waiting months, I asked for a refund, but they told me that I can no longer ask for the refund, because too much time has passed. Whaaaaat? You told me to wait and now don't have the refund? Scammers, scammers and scammers. Now I can't contact the support. Scammers, no more Wish!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Aug 21, 2019

False advertising and receive JUNK

By GeeBee B., New South Wales, Australia, Verified Reviewer

I bought $122 worth of ornaments that said I saved $160. The items arrived were absolutely junk and much smaller than advertised. When I went back on the site weeks later, things I paid $29 dropped to $12 and I found this consistent.

I recently bought a baby's jacket that said originally $95 my price $12. The jacket is not lined and made rather cheaply.

Not good quality as the sites say. Total rip off.

I will only refer a friend to the complaints.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 20, 2019

Wish is hit and miss

By Jerry M., Youngstown, OH, Verified Reviewer

I have purchased quite a few items on the Wish.com site and, for the most part, I got what I paid for. One thing to look out for, though, is that the images and ads for the products often display multiple pieces for a purchase but you get a surprise when the delivery arrives and it appears to be a half-order. As an example, I twice bought outside solar-powered LED lights and they were advertised as sold in a package of 2 and 8, respectively. But when they arrived, the shipment contained only 1 and 4 lights. I contacted them and they said that I didn't read the ad carefully enough. So, if you order something that has multiple pieces, verify that you did, indeed, pick the item with the number of pieces that you are expecting. This almost resembles a bait-and-switch and I told them as much.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 12, 2019

Unable to contact Wish

By Deb I., New Zealand, Verified Reviewer

Title: DON'T USE WISH.

If I could give a zero for the company I bought from using Wish, I would. After waiting extra time as per an automated system of contact when I enquired about the three items that never turned up, I tried another way. This also generated another useless link and I am still waiting to hear back. This is the first bad experience I've had in the three months I've used Wish, but I now, for good reason, cannot buy anything else from Wish because there is no guarantee it will be refunded if necessary. My order consisted of three items, one of which said it had been delivered but again, a bad link when trying to contact them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Aug 7, 2019

Worst website I ever dealt with

By Jack S., Charlton, MA, Verified Reviewer

Opened an account and ordered 4 items. Received confirmation. A couple of days later received a cancelation notice and a "thank you for reporting unauthorized purchase." Are you kidding me? Tried a new order. They wanted info - bank statement pic so they could see if I ordered before. WHAT? They should look at their own darn records and they would see I paid with PayPal.

I sent a PayPal statement - all they did after that was email me about unauthorized purchases and updating their records. I was credited for 2 orders on my PayPal account but I WANTED THE DARN PRODUCTS.

What a joke this website is! I would NEVER recommend this website to anyone, not even an enemy! If I could give a rating of zero, I WOULD HAVE.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Aug 1, 2019

You don't get what you pay for

By Jennifer B., California, Verified Reviewer

The main problem with Wish is that sometimes, you don't get what you pay for and they will keep your money. Don't buy anything more than what you are willing to lose, it's a gamble.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Aug 1, 2019

Total scammers

By Bob C., Madison, WI, Verified Reviewer

I had someone place an order on my account. When I brought this up, WISH canceled my account. Even though I had many items on the way in shipment. Now in the canceled mode. I could not file a complaint against them for sending me items that were NOT AS DESCRIBED, OR TOTAL JUNK. I had to file a complaint thru PayPal and I had to pay over $14.00 to ship back. So I have nothing to show for my time with WISH except a $15.89 shipping fee.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Jul 29, 2019

Didn't get my order!

By Georgia W., Appleton, WI, Verified Reviewer

I ordered a baby bear onesie back in April and still haven't gotten it! It's almost August! I have contacted the support team and got no help at all. Now they say it's been too long and I can't get a refund! What? This website is terrible! Don't order anything because you WON'T get it!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Jul 23, 2019

Quality

By Debbie B., Warwick, RI, Verified Reviewer

I have always been satisfied with every purchase, even with the way they refund your money back. The reasons are if I buy the wrong size all I have to do is send a picture and immediately the funds are back in your account.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jul 18, 2019

I personally consider this a scam based on my experience

By Lenuta C., New Jersey, Verified Reviewer

I did order from them and there always is a catch.

They show a price and by the time you order it, the price goes up a few times. If you order one item they double up. You canceled an order but the next day you get an email that the idem you canceled has been shipped and in double up.

Please do not save your card on file because they are not a company you can trust.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Jul 11, 2019

Customer service

By Joe C., Port Jefferson, NY, Verified Reviewer

I have purchased numerous products from Wish, and for the most part they have been more than adequate. I have, however, purchased three 18K Gold necklaces, and each one has discolored after 2 or 3 times worn. Apparently the only part of the necklace that may be 18K Gold is the clasp. Wish asks for a ridiculous amount of information when trying to request a refund, including pictures, and they are very slow to respond, trying to make sure that the request you are initiating is past the 30-day return policy.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted
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