Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Mar 29, 2019

Superior service!

By Gregg B., Florida, Verified Reviewer

Very glad I chose Freedom Debt Relief years ago. Always receive outstanding customer service and support when I needed to speak with a rep. You have choices in this area and when choosing FDR, you're getting the best!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

This is fantastic, Gregg. You absolutely made the best decision when you enrolled in Freedom Debt Relief and we will continue to provide the utmost customer service. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 29, 2019

Grateful

By Aldeth P., Kennett Square, PA, Verified Reviewer

Justin was so caring and understanding, I really appreciated the fact that he did not make me feel like a failure. He explained things so I was able to understand the process and it really took a load off my shoulders to know you re there to help people in my situation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

Hello Adleth,

Thank you for sharing your feedback. We are thrilled to hear Justin has further assisted you and explained our program very thoroughly. We will continue to ease your mind while you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 26, 2019

Customer

By Kersema D., Virginia, Verified Reviewer

I have nothing but good to say about the help that Freedom Debt Relief has shown me. At a time when my debt was more than my income, that one phone call has changed my life. They have already paid off bills for me, and by the end of June of this year, I will be well on my way to becoming debt free. I couldn't have done it without there help, even with the government shut down the understanding that I received was awesome.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 28, 2019

This is wonderful, Kersema! We are thrilled to take control of your debt and we want to congratulate you on your success thus far. We are very excited to see your success in obtaining financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 25, 2019

Great help at getting out of debt!

By Samantha C., New York, Verified Reviewer

Even though it seems like a long time, FDR has helped me climb out of debt. They have helped me settle credit card debt that I foolishly accumulated. They are helpful and resourceful making this an easy process. Even when there were legal problems with one of my cards in the program, they were quick to take action and resolve it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 26, 2019

Hello Samantha,

Thank you for sharing your honest review. Freedom Debt Relief is thrilled to assist you with your debt and we are very proud of your accomplishments thus far. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 25, 2019

Excellent customer service

By Jeri M., North Carolina, Verified Reviewer

Just started but they have been very helpful so far. Can’t wait to be debt free! My customer service representative has been available anytime I needed her and very knowledgeable about the process and provided great recommendations.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 26, 2019

This is great, Jeri! We are overjoyed to assist you with your debt and we are very proud to provide the utmost customer service and professionalism. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 25, 2019

New client

By John R., Somerset, KY, Verified Reviewer

I’m new but so far folks have been helpful in all aspects of the deal. Good at answering questions and dealing with creditors. I’ve not had any harassing calls at this time. The only thing I haven’t done yet is read all the agreement paperwork. Just hoping no surprises there. Everything looks good at this time, but it’s still early.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 25, 2019

Hello John,

Thank you very much for your honest feedback. We are thrilled to have you apart of Freedom Debt Relief and we are looking forward to seeing your journey in becoming debt free. We are very confident you will see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 24, 2019

Experience

By Linda G., Pennsylvania, Verified Reviewer

I have sent two emails about the dashboard and it brings me up to an old account. I've never received any answers. I don't get into the dashboard because it doesn't bring me to my recent account.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 26, 2019

Hello Linda,

We want to apologize for your negative experience with the Client Dashboard. We would advise you to reach out to our highly trained Client Advocates and they will be able to further assist you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 24, 2019

My debt

By Janet A., Vero Beach, FL, Verified Reviewer

So far so good. They promised to help me and guide me to get out of debt, and they have. It’s been moving along as planned, thank you Freedom Debt Relief. I would like to say a big thank you to Rachelle when I had a question and hitting a low point she helped me out tremendously by just listening. I wasn’t understanding one of the tools of how one of the resolutions gets solved, she was my angel. Thank you Rachelle.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 26, 2019

Thank you for sharing your feedback, Janet. It is amazing to hear that our Certified Debt Consultant has provided you peace and answered all your questions. Freedom Debt Relief is honored to make good on our promises. Keep up the great work! If you have questions or concerns, please reach out to Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

Posted on Mar 22, 2019

Love the help

By Deborah B., Taylorsville, UT, Verified Reviewer

It has been so nice knowing there is help out there that gives me a choice other than bankruptcy. I felt like I was at the end of my rope, the death of my husband, the bills piling up faster than I could get them paid. Thank you FDR.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 24, 2019

Thank you for sharing your review, Deborah. Freedom Debt Relief is happy to support you and your debt free journey. We are very confident you will obtain financial freedom and the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 21, 2019

Just beginning

By Janie A., Long Beach, CA, Verified Reviewer

I have just started the process of your program, which is to stop paying the debtors designated in my program.

It is a little unnerving to beginning to get the late payment notices and overdue payment notices, but it is the first necessary steps.

I trust Freedom Debt to take care of my debtors and make me debt free.

I will review as I go along to keep readers appraised of my progress.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 24, 2019

This is great to hear, Janie. We are very pleased you joined Freedom Debt Relief and we are confident you will see fantastic results. Success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 21, 2019

So far so good!

By Mark S., Strafford, MO, Verified Reviewer

We are just getting started but so far the information given, the reps we have talked with, and the clearness of that information have been very encouraging. We can not wait to get started.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 24, 2019

Hello Mark,

Thank you for sharing your review. We want to congratulate you on starting your journey in becoming debt free and we will continue to support you along the way. Keep up the great work, graduation is coming soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 19, 2019

Sometimes bad things happen to good people.

By Bridgette M., Tyler, TX, Verified Reviewer

Bad things happen to good people. Life not going the way we plan, defying all of what good stewardship is all about. I was asking for refinancing or personal loan to possibly repay at lower interest. But, I couldn’t find a yes...and started praying for some insight on what to do. I don’t know everything. I was on the Facebook feed when FreedomDebtRelief literally popped up, as if it took the place of what was there before at that millisecond. I called, spoke with Jaime Miranda. He was awesome, helping me through shame and humble humility that I couldn’t stay afloat anymore, and Jaime proceeded to encourage. I was well versed about each step and what to expect, how to follow the progress on the website, and after a very few months have already negotiated and on my way to recovery and respectfully repaying my debt off...and for way less money had I been struggling for the rest of my life to pay off.

I have learned very valuable lessons, and grace and mercy are prevailing!

The good thing that’s happened to this good person? Freedom Debt Relief and representative Jaime Miranda...

Thankful and in humbled regard.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 24, 2019

This is a fantastic review, Bridgette. We are overjoyed to have you enrolled in Freedom Debt Relief and we will continue to provide you with the utmost customer service and professionalism. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 19, 2019

My review

By Jimmy T., Grand Prairie, TX, Verified Reviewer

I think Freedom Debt is the best for me. It has helped me so much so far. The customer service support is so great. They help you. If you have any questions, they are there to help you. Thanks a lot.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 19, 2019

This is great feedback, Jimmy. We are overjoyed to assist you with your finances and we will continue to answer any questions or concerns you have. Keep up the excellent work! Please reach out to our Client Services department at 1(800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 16, 2019

Withdrawal from account

By Robert H., New York, Verified Reviewer

Not only has Freedom Debt Relief been a live saving program to get me out of debt in a short period of time, which has had both my wife and myself able to put money aside to do more to enjoy the years that we have together. Another great thing about this program is, after having open heart surgery for aortic valve replacement, I have been able to withdrawal from my account to help pay for some unexpected bills instead of having them pile up. I would encourage anyone to enroll in this program and make life a little easier to handle.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

Thank you very much for sharing your honest review, Robert. Freedom Debt Relief is happy to assist you in every way we can and we are confident you will become debt free soon. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 16, 2019

Friendly service

By Susan S., Pennsylvania, Verified Reviewer

Every time I have called in with questions or concerns, all of the employees have demonstrated helpful, friendly and professional demeanors. I have been a client for about four years and have only dealt with nice people. It is a comfort to know my debt will soon be paid off. Had I not worked with Freedom Financial, I would be in a world of worry.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

This is a fantastic review, Susan. At Freedom Debt Relief, we strive to provide the utmost customer service and professionalism to all of our clients. We are thrilled to hear of your positive experience thus far and we are looking forward to your graduation! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 16, 2019

Awesome

By Debbie C., St. Cloud, FL, Verified Reviewer

They have done so much for me, always on top of everything. Always answer every question. Have taken care of everything they promised me. Very easy and stress-free. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

Thank you for sharing your feedback, Debbie. Freedom Debt Relief is pleased to assist you with your debt and we will continue to answer any questions or concerns you have. Keep up the great work, financial freedom is coming your way! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 15, 2019

Not a good review

By JoAnn S., New York, Verified Reviewer

I have called Freedom Debt Relief four times in the past seven days attempting to complete a settlement with a company that filed a suit against me after I was already enrolled in the debt relief program. Each time I called I was told "we have to wait" for something, either an answer from the law firm handling the suit, or the negotiator to update my account, or the fax I sent them to be taken from the fax machine and entered into my record. It was a ridiculous amount of time considering that I had only ten days from 2/28 to make the first payment on the settlement. I offered to make the payment myself and was told this would not be a good idea. Now it is day eight with the weekend coming tomorrow and I hope they get the check by phone payment done today or my settlement agreement will expire.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

Hello JoAnn,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Posted on Mar 13, 2019

Thanks for getting back to sleep

By Jose A., Texas, Verified Reviewer

Thank you for turning me to reconcile the dream, they are people who are prepared and concentrate on what you are going through. I thank you from the heart and God bless you. I recommended you to join this great family.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

Thank you, Jose, for sharing your review. We are very glad you enrolled in our debt resolution program and we would greatly appreciate if you recommended Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 13, 2019

Relieved and confident in my decision

By Michael T., Durham, NC, Verified Reviewer

I initially applied for a loan and was offered a debt relief program. I was a little unsure about it at first, but afterward, I realized how lucky I was to have been dealing with Daniel Rodriguez. He walked me through everything step by step and did not give up on me through answering all my questions, in which I had a lot of questions. I went from being stressed out and unsure of how to meet and deal with my financial situation, to feeling confident that I made the right decision and I now had a sense of confidence that I was not in over my head anymore. This whole process felt friendly, professional, confident, and secure.

The client dashboard allows me to keep up with all the stages of the process and the starter packet I received in the mail covers everything and anything I could want to know, as well as how to respond to any creditors should I talk with them. I was even contacted by a LEGAL TEAM to assure me they would be here for me for any legal issues that may come up during the length of my program. I feel like this was one of the best decisions I have made for a long time. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

Hello Michael,

Thank you for sharing your wonderful review. We are very pleased to have you a part of Freedom Debt Relief. You absolutely made the best decision and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 12, 2019

Survey

By Rose P., Los Angeles, CA, Verified Reviewer

Mr. Nicholas Tull provided me with excellent customer service. I would like to thank Nicholas for great customer service provided on behalf of GreenLink Funding. He has been a great support to me during a difficult time. I am lucky to have him to guide me through this process.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 13, 2019

Thank you for sharing your positive review, Rose. We are very pleased to hear of your wonderful experience with Nicholas and we will continue to provide the same exemplary service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 11, 2019

Experience with Freedom Debt Relief

By Paul W., Massachusetts, Verified Reviewer

To be honest, I am a witness that Freedom Debt Relief is an honest and reliable company that is ready to work with its clients as they promised me at the beginning. So far they have resolved one of my debts after their negotiations on my behalf. I saved money on my first settlement. I had several debts and one of them is down already. For new clients, feel free to work with Freedom Debt Relief. I am not shy to say that. One of my creditors took me to court but I am not worried because my case is in safe hands, although it's not over yet. Freedom Debt Relief is there to help their clients who have problems with creditors just like me.

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

Thank you for sharing, Paul. We are happy to take control of your debt and assist you in becoming financially free. We absolutely have your best interest and we are confident we will resolve your legal account soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 11, 2019

Mine

By Herminia E., Dearborn, MI, Verified Reviewer

Comfort in making the decision to participate in your program, the ease of learning what needed to be done. Jon answers my calls within a short amount of time. That’s what made my decision to go with your company. And so far I have no regrets.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 17, 2019

This is a fantastic review, Herminia. You made a great decision when you enrolled in Freedom Debt Relief and we are happy to provide outstanding results. Keep up the great work, soon you will become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 7, 2019

Helping me out

By Christian R., Killeen, TX, Verified Reviewer

After going through a divorce and getting a lot of my wife’s debt, I was using my credit cards to try and pay things off and was falling farther and farther down the hole. I got a letter in the mail that Freedom was willing to help me out. I was very very skeptical, I filled out the online stuff just to see. Mike Lord called me and we talked for probably 45 minutes. He sent me all the stuff and told me to read over it and gave me his number so I could call anytime I had questions.

I read over, still was very skeptical, but decided to go ahead. After I signed I was very worried so I called Mike and left a message and in about 10 minutes he called me back. I told him my fears, he reassured me they where there to take care of me, and Mike said anytime I needed to call, that’s what he was there for, and he was the only person that would be taking care of me so I wouldn’t have to explain over and over again to someone else if I called in.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 8, 2019

Thank you very much for your fantastic review, Christian! We're happy to be helping you get back on track with your finances and we're thrilled to hear that you had a wonderful experience with our representative! If you're ever unable to get ahold of Mike and have some questions about your account, you are always more than welcome to reach out to our client services team. They're here to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Mar 6, 2019

Great decision

By Jessica R., Brooklyn, NY, Verified Reviewer

I feel a brick has been lifted and I am able to enjoy my kids without the anxiety of not being able to pay bills on time.

It has helped me not to feel drown in the water. It has helped me make payment to complete my debt and teach me how to organize better in life for the future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 11, 2019

Thank you for sharing, Jessica. You made a great decision when you enrolled in Freedom Debt Relief because you will soon obtain financial freedom. We are proud of your success thus far and we wish you the best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Mar 4, 2019

Best

By Peggy E., Harrisonburg, VA, Verified Reviewer

Was tired of being broke all the time, got the paper in the mail, read it, like what I read, call and like the terms. The lady I dealt with was kind and nice, answering all questions.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 11, 2019

This is fantastic, Peggy. We are very happy to have you a part of Freedom Debt Relief and we are excited to resolve your debt. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 2, 2019

Debt Relief review

By Jeffrey H., Modesto, CA, Verified Reviewer

I responded to an email ad about debt relief. I was contacted by a Mr. Vogel and over the phone, he explained the program and got me through the application process and got me set up with Freedom Debt Relief. I was very skeptical because I had been recently defrauded out of a lot of money by online scumbags, so needless to say, I don't trust anyone online anymore, and after this process is over, never will I do business online ever again and I will toss my computer in the garbage, where it and the whole of online commerce belongs. The creators of this evil that makes it possible for thieves and scoundrels to remain anonymous and insulated from prosecution should themselves be behind bars, or better yet, executed! So thanks for getting me out of this mess, I really do appreciate it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 3, 2019

Thank you for sharing your review, Jeffrey. We are thrilled to take control of your debt and lead you towards financial freedom. We congratulate you on your accomplishments so far! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 2, 2019

Customer service

By Sharon T., Mount Washington, KY, Verified Reviewer

It was very helpful in talking with your customer service department. I have only called them twice since I have been with you. Each time has been a great experience, very helpful, pleasant to talk with and a great knowledgeable and professional person!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 3, 2019

This is great feedback, Sharon! Our highly trained team of Client Advocates are happy to answer any questions or concerns you have and we wish you the best through your completion of Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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