Cellunlocker.net Reviews

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Cellunlocker.net

Overall Rating

4.4

504 Customer Reviews

Summary

CellUnlocker.net is a website that allows customers to unlock their mobile phones via email, using the company’s fully automated online system. Learn what customers are saying about this service.

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Customer Reviews

4.4 Stars out of 504 Reviews
5 Star:82% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:12%
86% Recommend This Service
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Posted on Jul 9, 2017

Very easy

By Bianca, Montreal, Quebec, Canada, Verified Reviewer

It was very easy to unlock my phone, which is a Samsung Galaxy J3. It took a few hours to get the code, and the instructions to follow are perfectly explained.

Also, I think the price is very fair. I would recommend it to anyone.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 7, 2017

It was really good to use

By Gurbaj Sandhu, Calgary, Alberta, Canada, Verified Reviewer

This website was really good because I have only ordered the codes twice for two different people and it is wonderful to use. Also, you get your code on time, and they don't scam you like other websites. I would recommend this website.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 5, 2017

This is no good

By David Miller, Bucharest, Romania, Verified Reviewer

I ordered an unlock code for my HTC One (m7) that was locked to o2 UK. The device IMEI was confirmed not blacklisted.

Upon receiving my code and instructions, it did NOT work. Specifically, the "Enter Network Unlock PIN" screen did not come. I emailed Cellunlocker.net, and this was my response:

Hi there,

Unfortunately, the order had already completed with results which means we cannot refund this order. Codes are considered digital goods which are non refundable and we are charged for every order that is made as well.

Thank you.

The customer service is false. And their word is crap. They promise a guarantee and do not adhere. Again, not a good company.

Furthermore, they proceed to spam your inbox.

DO NOT waste your money!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jul 4, 2017

Fantastic service

By Carol Robertson, United Kingdom, Verified Reviewer

I would highly recommend this. I used their service twice with no issues whatsoever. Instructions are clear, and I barely had to wait an hour to receive the codes. They were actually able to give me a code when another company was unable to find one.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 1, 2017

Worked perfectly

By Randy Nunnn, Toronto, Ontario, Canada, Verified Reviewer

It worked perfectly on the first try for my LG G5. I would definitely use this again and recommend it to everyone.

Cellunlocker sent me several emails afterward to ensure the code worked successfully.

One note: the emails went to my junk folder, so I never saw them until a couple days later. Check all your folders!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2017

Helpful customer service

By Mike R., Ontario, Canada, Verified Reviewer

I purchased an unlock code, when it arrived after several hours I attempted to unlock my phone, but without success. I called customer service, which answered very promptly and with a few questions solved my unlock issues. I am impressed with how quickly they solved it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2017

Satisfied customer

By Robert Labelle, Sudbury, Ontario, Canada, Verified Reviewer

It worked without a hitch. The only bad part is having to wait for hours. As I would like to be able to use my device right away. My phone is my money, it's the heart of my operation and without it, my bills don't get paid and we don't eat.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 20, 2017

I needed my Galaxy Note 3 unlocked and it was fast and easy!

By Esmeralda, El Paso, TX, Verified Reviewer

I love Cellunlocker.net! It was fast and very helpful. It worked right away as soon as I put the code on the phone. I really like how it gives you step by step procedures. And I definitely will come back if I ever need anything unlocked, and I will highly recommend it to my family and friends. Thank you so much for your service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 20, 2017

Horrible!

By Warsame S Ali, Ontario, Canada, Verified Reviewer

It took over two weeks to unlock my phone, which should have only taken 1-4 days.

Horrible service. I bought a phone for my wife, and they ruined my gift. I don't understand how a company can be so negligent in providing their service. It would have been better if I just went to a local store.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 13, 2017

Code comes so fast, and it works

By Jianbo Yao, Ontario, Canada, Verified Reviewer

I placed the order to unlock my Sony Xperia. It claims that the process will take one to two business days. But it did send it to me a few hours later. That was so surprising. And it worked, and now my phone becomes unlocked.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 13, 2017

Worked a treat!

By Stephen Greene, Waterford, Ireland, Verified Reviewer

I would recommend this service to anyone trying to unlock a phone. I received the code very promptly, and it worked a dream.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 12, 2017

Worked well and received code in under 48 hours

By Joseph Parravano, Ontario, Canada, Verified Reviewer

Pretty straightforward. I submitted the IMEI number and paid the fee. I received the unlock code 48 hours afterward. I put in my SIM and the phone asks for a code. I entered the code carefully, and it unlocked on the first try.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 6, 2017

iPhone unlock

By Rick Eaton, Fort Worth, TX, Verified Reviewer

It worked. It took four days, but two other companies could not unlock my iPhone at all. UnlockRiver and UnlockPanda couldn't unlock it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 1, 2017

Unlocked key worked!

By Greg Knowles, Comox, British Columbia, Canada, Verified Reviewer

I ordered an unlocking key on the weekend and within 24 hours had an email with the key. With that and the directions on the website, I was successful in unlocking an older Samsung smartphone. That phone is now working perfectly on a new/different cell network. Thanks Cellunlocker.net!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 30, 2017

LG V20 unlocked

By Daniel Robinson, Michigan, Verified Reviewer

I must admit I was nervous about this service. I have 3 phones to unlock so I decided to try my LG v20 from AT&T first. I paid $9.99 and it took less than 24 hours to receive the unlock code in my email. Still very nervous, I put the code in my phone and to my surprise, Boom, it works. I will never doubt you guys again. The next 2 phones I will be unlocking is a Samsung Galaxy s7 edge and an iPhone 7. Thank you guys for an awesome service you provide.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 30, 2017

Success while away from home

By Brian Bentley, Kitchener, Ontario, Canada, Verified Reviewer

I thought my phone was unlocked but it wasn't. Discovered while on a day trip to Detroit. Used the service while in a Mall via free Wifi. Received the unlock code about 3 hours later. Success on the first try.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 29, 2017

Services were excellent.

By Omar Diaz, Ontario, Canada, Verified Reviewer

At first, there was a bit of a wait because of some issues Cellunlocker was having in retrieving my unlock code. I waited just over a week, but they kept in touch with me letting me know that they were still trying to retrieve my code and even offered a full refund as an option or to continue waiting. I decided to wait a little longer, and after a couple of days the code was sent to me and I was able to successfully unlock my device. Great service.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 27, 2017

Excellent!

By Imran Zaman, Washington DC, Verified Reviewer

Yes! They did it in an hour. The other prominent unlocker failed to do it. The reason they cited is bogus. These guys did it! They are professionals who do their job with great integrity and professionalism. They are awesome.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 26, 2017

Perfect unlock

By Rodrigo Velasco, Dortmund, Germany, Verified Reviewer

I requested an unlock code from Cellunlocker.net for my Samsung Galaxy S6, and it worked perfectly.

They sent the unlock code to me only a few hours after payment, and with the instruction provided it was easy to unlock my phone.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 13, 2017

Always takes longer, frustrating support, not worth the anxiety

By David Wright, New York, Verified Reviewer

I've ordered now about six codes from these guys over a span of about two years. Although most of them were riddled with frustration, my current order is going to be my final order.

As stated by many people on this review page, these guys like to jerk you around about how long it takes for the code. They'll first claim you have the wrong estimated completion date, although the date is present before you check out, after you check out, and again in the email receipt. They'll say it'll be a day longer on the final day when you still haven't received anything. Then when you have nothing the next day, they'll say either one more day or you'll definitely have it by midnight. Then they'll keep asking for one more day or just say we're doing the best we can and you'll receive the code in your email when it's finished.

I would not mind if they were honest and said it's taking longer than we expected and actually apologized. They're just belittling and act like you're wrong and you shouldn't be asking about your order. Their time estimates should be the maximum time for them to either come up with a code or issue a refund. They should also ask the customer if they'd like to continue with trying an "alternative database" as they usually do, instead of automatically extending the search without any communication with the buyer (which may or may not result in a code anyway).

I'm plenty patient and understanding if I'm being asked to wait a bit longer and am treated kindly and feel like I'm being kept informed if things aren't going quickly and smoothly. This is not the case with these people.

I would recommend buyers seek out other merchants if they desire an unlock service that operates in the time outlined during purchase and provides a decent amount of communication to set the buyer at ease if issues arise.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Apr 25, 2017

Quick and simple. Happy camper

By Kat J.P, Orlando, FL, Verified Reviewer

I unlocked two phones with this company; an iPhone SE and LG Leon. It was quick and easy service, and I received my code in a couple of days, (1-2 max), inserted the SIM cards, and (voila!) unlocked phones! Awesome. No need to email or call; patience is the key!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Apr 18, 2017

What you have to know and understand before rating these people...

By Jeff Vaughn, Verified Reviewer

First of all, I would say that 90% of the "bad" ratings, on here, are from first-timers who don't understand how it all works and they were either impatient or ignorant of how to proceed before/during/after the unlock or during the waiting period.

My receipt said it could take 2-5 "business" days, so I will wait 2 to 5 "business" days before getting concerned.

Not every phone takes the same amount of time to unlock. One might take 2 hours, one might take SEVERAL days, it's just the way it is UNLESS you want to go somewhere else and pay more for faster service.

If you look at all the sites, you will see that more money makes processing faster, it's just how it is.

Sending texts and unlocking phones have NOTHING to do with one another. "After" you unlock the phone, you HAVE to set a "new" APN so you can send SMS/MMS correctly. I've seen people blame cellunlocker.net for their own lack of understanding of, well, everything to do with the phone and the situation and it's not fair to the company.

I've bought, over the years, maybe 5 or 6 unlocks from them and never had any real issues with them. I go through phones, pretty rapidly, so I've got a history with these people and I know not every situation is going to be the same.

READ THE RECEIPT. It's going to be your guide to sanity with this process. Read it ALL, especially the part where it says "days to complete" and you won't get so wound up.

Now, in all fairness, I will take note of the other side of the situation. The phone service, associated with this company, it kind of "sucks" because you're put on hold forever sometimes.

You don't always get emails back fast when you email support and sometimes this company's website (like today) goes down for a period of time.

Like I said, I've done this SEVERAL times with this company, and always seem to have a decent experience for ONE reason, I understand the rules.

If you're impatient or paranoid which, let's be honest, there are a LOT of you out there who are both, you're not going to have a good experience with this company.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 10, 2017

Worst service ever

By Shirley, Maryland, Verified Reviewer

This company is a fraud they would use very cheap methods to unlock the phone, and then the phones works with no problem for a few months and then gets relocked again, and they won't fix the problem or refund your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Feb 7, 2017

It worked with my Samsung Galaxy S7!

By Suzan, Zwolle, Netherlands, Verified Reviewer

I was being a skeptic because after requesting the product, it said that it would take one to three workdays, and after three days, my order status was still processing. One day later, I got an email that they have a worldwide delay, and it would take another three to five days. I thought I was being faked, but another day later I received an email that it was finished! And it's true (in my case).

I have a Samsung S7 T-Mobile from the USA, and I couldn't unlock it, even after calling the service from T-Mobile a lot of times. So after receiving this email, I was still a skeptic, but I opened the unlock app and when I tapped "permanent unlock," it was unlocked! Normally it said, "this phone is not eligible for unlock." So I'm very happy because now I can use it in the Netherlands!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jan 3, 2017

Scam artists

By Dave, Peterborough, Ontario, Canada, Verified Reviewer

Once you pay you never get a code, and you never hear from them again. Look at all these negative reviews. Do NOT do business with them! The only thing that saved me is that I paid via Paypal, and got them to rip my money back out of Cellunlocker's hands.

They get less than one star from me! In fact, they owe me three

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Dec 18, 2016

It worked like a charm

By Kamal Bhardwaj, Vancouver, Canada, Verified Reviewer

Thank you Guys! It worked like a charm. A very happy and a satisfied customer saying thank you. It took them a day but they were constantly in touch and responded with an hour notifying me that they will get back to me ASAP and they are trying an alternative database for the unlock code. The unlock code worked and my LG G5 is unlocked now. I recommend their service highly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 5, 2016

False advertising

By Gayleen Whyte, British Columbia, Verified Reviewer

I tried their procedures, followed it to a "t". I was not successful. It was a brand new phone. The result of switching SIM cards resulted in not being able to receive or send texts. I had Tech support on and off for 2 days. I was not successful in getting my Samsung to work properly.

I ended up taking my phone back and now must purchase a new phone. Cellunlocker will not refund my money as I must video myself following the procedures. Pretty tough to do when I couldn't even send a text. And now I don't have the phone.

Oh well, lesson learned. Beware of too good to be true refunds.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted
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