Coventry Direct Reviews

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Coventry Direct

Overall Rating

4.7

143 Customer Reviews

Summary

Coventry Direct is a life settlement company that can purchase your life insurance policy for more than the surrender amount, but less than the death payout. Learn what customers are saying about this service

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Customer Reviews

4.7 Stars out of 143 Reviews
5 Star:87% 4 Star:5% 3 Star:0% 2 Star:1% 1 Star:5%
92% Recommend This Service
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Posted on Aug 1, 2017

Good experience

By Jeff Norris, Vermont, Verified Reviewer

Unlike the other reviewers here, I had a very positive experience with Coventry. Life settlements are complicated and time-consuming transactions. Every situation is different and presents its own challenges. I dealt with two individuals at Coventry over the course of several months and found them both to be extremely knowledgeable and professional.

The process inevitably takes longer than expected because medical professionals are slow to turn over records and the insurance company whose policy is being sold delays as well. In the end, Coventry delivered for us, beating the prices offered by competitors.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 1, 2017

A blessing for many

By SallyB, Philadelphia, PA, Verified Reviewer

I cannot recommend Coventry Direct highly enough. At a point during my husband's terminal illness, we decided to investigate the option of selling one of his insurance policies to help with our current finances. Being a life insurance agent, my husband investigated various companies who perform this service, and we ended up making a deal with Tyson Mayer at Coventry.

Being that we are local to the headquarters, we chose to meet Tyson and his associates personally. They were very kind, professional and worked hard to give us the best offer possible and, in fact, they made it a point to do so. Once our decision was made, the process was very quick. We signed papers and got our payment within days. Having this money was very comforting to us during a very challenging and emotional time, and working with Tyson and Coventry made a very emotional and regretful situation as best as it could possibly be.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jul 29, 2017

My take on Coventry Direct

By Tom, Farmington, Michigan, Verified Reviewer

For me, dealing with Coventry Direct was a great experience. I was treated with respect and felt their representatives (especially Peter Herschon) truly cared about my circumstances. It was a multiple-month period with a unique parameter of being younger than their typical client. Nevertheless, they worked with me all the way and helped me receive a generous compensation for my unneeded life insurance. I would recommend Coventry Direct to anybody, especially Mr. Herschon.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jul 29, 2017

Kelly Rooney is the best!

By George Ashford, Kennesaw, GA, Verified Reviewer

Kelley Rooney took ownership of my application on day one and continued to work with me throughout the process and up to and including the fund's transfer.

If you decide to apply to Coventry Direct, be sure to ask for Kelley. By the time the process was completed, I felt like I had know Kelley for years!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jul 28, 2017

Great service. Constant communication. Thanks Kelley!

By Zubin Jhurani, Laredo, Texas, Verified Reviewer

When my father was looking for a company to purchase his existing life insurance policy, we decided to contact Coventry Direct. I'm so glad we did! Kelley Rooney, our representative, was AWESOME. From beginning to end, she had constant communication with me, and the utmost professionalism in handling our file. She is great at her craft and very sensitive to the client's needs. She helped my dad get a fair settlement. Thanks Kelley, you're the best! 10/10 stars!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jul 28, 2017

Great service

By Michael H, North Carolina, Verified Reviewer

I had a great experience with Coventry Direct. The process was very efficient. My representative was very knowledgeable and professional. We received a quick payout that significantly helped my family.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jul 12, 2017

Lies and B.S. and foot-dragging!

By Frank Durham, Idaho, Verified Reviewer

Well, I wish I would have seen this when I "trusted" Billy to get me something for my $350,000 life insurance policy. Problem is that until he and his company were nearly two months into the review, no one had the idea to check with my company and talk about "converting" the policy! Well, the idiots, "Billy" found out that we were a month late in asking that question! So we could have converted the policy with "no medical questions" to a frozen premium of about $764 for the next 35 years, which would have made the product of interest to a buyer! So because "Billy" was (is) clueless, all I got from was "sorry!"

"Sorry" won't pay the bills! Do not trust this company; I am sorry I did!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on May 1, 2017

Denial

By Lillie Smith, Lumberton, MS, Verified Reviewer

They say if you no longer can afford your policy, that they would buy it. Fraud advertising. paper workI have a 100,000 policy, and they received all my paperwork. Then I was denied since I Wasn't about to drop dead or meet their requirements. They have all my medical papers and I have requested them back. I have yet to receive them. This is a company seeking your information, false advertisement.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 35 People Have Voted
Showing 136-143 of 143

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