Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Apr 11, 2020

Great service

By Eric M., Broken Arrow, OK, Verified Reviewer

Start with Sara calling right on time. Very personable conversation and asked all the right questions whether the medication is working. Very kind of her to ask how everything is going with the COVID-19 situation going on. Just super helpful and puts you right at ease. Please convey my heartfelt thanks to her and thank you to Lemonaid as a company. Really glad I found you guys/gals. Thanks so much.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 11, 2020

Quick and easy

By Dea R., Tucson, AZ, Verified Reviewer

This is my first time using Lemonaid to renew my birth control prescription and I’m already hooked. I worked with Sara NP, who was extremely professional, courteous, and efficient. Highly recommend!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 11, 2020

It was awesome! She was very nice.

By Heidy C., Las Vegas, NV, Verified Reviewer

She called me when she couldn’t reach me at the FaceTime call. Then we reconnected on the FaceTime call and she just asked me a few questions! It was very easy going with her. I recommend this to a friend or family member! I didn’t think this would be so easy! Thank you Lemonaid for making this easy! I love that I don’t need to go to an actual clinic.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 11, 2020

Customer service is great!

By Alexandria T., Indiana, Verified Reviewer

Lemonaid has great and helpful customer service. They were able to answer all my questions and called me within an hour of my consult. Highly recommend to anyone who needs birth control but doesn’t want to deal with the hassle of going to the doctor.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 10, 2020

"Lemon aided" me

By Roger P., Alabama, Verified Reviewer

Great experience with the online process and resulting telegraph appointment with one of their medical staff. The doctor was very helpful and answered all questions to be able to make educated suggestions. So far so good.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 10, 2020

Asthma inhaler

By Nicholas J., Atlanta, GA, Verified Reviewer

Suffered symptoms. Doctor was great but the email y’all sent for me to wait for a message cost me a day. No biggie, I signed in and saw the option for video consult. After a 5-minute wait, doctor was courteous and helpful. Got two great inhalers for $10. Thanks!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Nicholas, great that we could help you get an online prescription for your asthma inhalers. Whether it's refills for asthma inhalers or refills for blood pressure medicines, we're here to help you get the convenient and affordable online care you need.

Posted on Apr 10, 2020

Awesome service

By Karen R., Boston, MA, Verified Reviewer

I’ve been using Lemonaid for about a year and a half now and I recommend it to everyone. I had the pleasure of being helped by Sara NP today and she was wonderful! She answered all my questions and was very friendly. Keep being awesome guys!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Karen, thanks for sharing your experience with NP Sara. Sara's based in San Francisco. Sara and all of our medical team make sure they take the time to answer any questions you have so that you're well informed about any medicines we recommend and prescribe. Stay safe.

Posted on Apr 10, 2020

Convenient and personable

By Zeb B., Tucson, AZ, Verified Reviewer

Lemonaid Health provides several services and makes it easy to get the care you need at an affordable price!

After selecting the type of treatment you're looking for, you complete a medical history questionnaire before consulting with a doctor, which takes place within 24 hours.

NP Andre was super helpful and was able to make a quick recommendation for my treatment. He answered all the questions I had and sent my prescription to a local pharmacy to pick up that day!

Their treatment is affordable and incredibly convenient. Don't think twice about giving Lemonaid Health a try!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Hi Zeb. "several services" - you got it! With the new service we launched where you can talk to one of our doctors on video, you can talk with our team about anything that's on your mind. Affordable and convenient is who we are. I'll pass on your praise to NP Andre. He's based in Arizona.

Posted on Apr 9, 2020

Lemonaid is wonderful!

By Stephanie B., Fayetteville, AR, Verified Reviewer

I’m a first time user of Lemonaid and I am hooked! The service was spectacular and my medication was sent to my pharmacy of choice very fast. The Nurse Practitioner Trisha A. Dmytruk was very helpful and caring to my needs. She even made sure to send me a treatment plan. I’m very satisfied and already feel like myself again. Thanks Lemonaid!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Stephanie, good day! I'll pass on your thanks to NP Trisha Dmytruk who's based in NC. Wonderful to hear that she was helpful and caring. Please tell your friends how Lemonaid Health can help them with online prescriptions, lab tests, and general medical advice.

Posted on Apr 9, 2020

This service was incredible!

By Meroe K., Maryland, Verified Reviewer

This service was so user-friendly and personable! I'm a recent military spouse who was having problems getting my prescription refilled because of COVID-19 and Lemonaid made it so easy to do so. I definitely will use this again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Meroe, it was our honor to help you in these difficult COVID-19 times. Thank you to your partner for their service. If you ever need your medicines shipped to you, then our mail order pharmacy in St Louis, Missouri, is there to help out too!

Posted on Apr 9, 2020

Made birth control easy

By Ronni N., Sierra Vista, AZ, Verified Reviewer

So happy that I went with Lemonaid! They made getting birth control super easy and affordable. Not having to go into a doctor's office was super convenient, especially when you don’t have insurance. The nurse who assisted me was Danielle and she was very helpful, I told her what kind of birth control I am currently taking and she researched the best options for me and made me feel very comfortable with the medication I will be getting.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Online prescriptions for birth control is one of our most popular services, Sierra, so that's great we could help you get your birth control online. I've passed on your thanks to NP Danielle who's based in Missouri. Our own pharmacy based in St Louis, Missouri, can ship affordable generic birth control throughout the US, so please tell your friends that we're here if they need help!

Posted on Apr 8, 2020

Lemonaid Health

By Taylor L., North Carolina, Verified Reviewer

The whole process took less than 30 minutes, got the prescription for the medicine I needed and it was sent to my pharmacy. I would definitely recommend Lemonaid to everyone. Danielle called me and explained everything and answered all the questions I had precisely.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 7, 2020

Fast, friendly service

By Kate S., Connecticut, Verified Reviewer

With the COVID-19 outbreak I don't want to leave the house to see my doctor. Lemonaid Health was lightning fast and so convenient. The nurse I spoke with, Danielle, is a sweetheart and patient. I will absolutely recommend this online service to my family and friends!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 9, 2020

Kate, totally understandable that you don't want to leave the house right now to go see your doctor. Please spread the word about how great our team of doctors and nurses are. You spoke to NP Danielle who's based in southern Missouri. Please tell your friends and family about how we can help with online prescriptions, medicines delivered to your door from our pharmacy, lab tests, and video visits with our doctors where you can talk about ANYTHING! Stay safe.

Posted on Apr 7, 2020

Very pleased

By Shannon C., Oklahoma, Verified Reviewer

This whole process was so easy and convenient. With the virus going on, my yearly women’s appointment was canceled. I am so happy to have found this website to get my birth control.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 23, 2020

Shannon, good morning. Hope you're staying safe during COVID-19. Thank you for giving us the opportunity to help you get your birth control online. Our medical team can walk patients through their birth control options and our pharmacy in St Louis can ship birth control out with free fast delivery. We're here when you need us next.

Posted on Apr 4, 2020

Friendly and easy

By Hannah H., Muskogee, OK, Verified Reviewer

I have been using Lemonaid for birth control for a while now, I just had to get a new prescription and I will use Lemonaid for a very long time. I got to talk to Sara NP on the phone yesterday and she was so nice and I just love how she actually cared and wanted to have a conversation with me, not just all business, but was still very professional.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 4, 2020

Hannah, hope things are ok for you in Oklahoma. Thank you for sharing your experience of getting help from our wonderful NP Sara, who's based in San Francisco. Our medical team really do care and want to understand everything we need to know so that we can wow you with great care and the right advice. I'll be sure to pass on your praise to Sara. Stay well.

Posted on Apr 3, 2020

NP Danielle was fantastic

By Heath T., Overland, MO, Verified Reviewer

NP Danielle was amazing! Very intelligent, thorough, compassionate. Lemonade gained a lifelong customer! She asked great probing questions to isolate the issue. She most definitely listens to her patients! Awesome!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 7, 2020

Heath, NP Danielle is based in Missouri too, and it's great to hear that she was thorough, compassionate and intelligent. Our team of doctors and nurses aim to combine being professional and friendly at the same time because we know it can be tough for a lot of our patients to overcome a sense of anxiety about seeking help. Well, we're here to listen and to help, and our team of pharmacists in St Louis, Missouri, will support you too with FREE fast delivery and friendly service. Thank you for your kind review.

Posted on Apr 3, 2020

Always happy to help

By Michelle H., Kissimmee, FL, Verified Reviewer

I have used Lemonaid twice for different reasons and I have been very happy with their care. The staff is always so kind and informative, providing extra tips on how to care for my ailments. They are understanding and take as much time as you need.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 9, 2020

Michelle, thank you for sharing your experience of Lemonaid Health. Our entire team tries to combine being friendly with being professional and informative. Whether it's an online prescription for birth control or UTI treatment, or a video call with one of our doctors about anything you want to discuss, we're here to help. Stay well.

Posted on Apr 1, 2020

Quick and easy!

By Kathryn R., Washington, DC, Verified Reviewer

I felt a UTI coming on midday Friday. I’ve had them in the past and know how my body feels as it develops. I requested a consult Saturday morning and had a call from a Lemonaid provider within 20 minutes - far less than the up to 24 hours I was told it could take. Very quick and easy and the provider was kind and friendly. Would definitely use again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 1, 2020

We love it when we're able to give you the care you need sooner than we said we would, Kathryn, so thank you for your kind review about Lemonaid Health and our UTI treatment service. Our patients need our help every day of the week, including weekends, so it's our honor to be able to help y'all out when you need our help. We aim to provide our patients with care that's quick and easy, and we want our team to be kind and friendly and professional. Please tell your friends about who we are and how we can help. We operate across America. You stay well in these difficult times, ma'am.

Posted on Mar 31, 2020

Great online service

By David S., Fleming Island, FL, Verified Reviewer

Danielle asked all the right questions to determine a proper treatment plan. I would highly recommend using them. Using this remote service made me feel much safer during our current COVID-19 outbreak.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 1, 2020

Thanks for sharing your recommendation, David. We're here to help Americans across the country during COVID-19 and we'll he here after for anyone who needs convenient, affordable care online. Our medical team of doctors and NPs take the time to make sure we give you the online prescription or advice that's right for you, just as NP Danielle Jansen did. Danielle is based in Missouri. Stay well, sir. Thank you for giving Lemonaid Health the opportunity to help you.

Helpful Review? 1 Person Has Voted

Posted on Mar 27, 2020

Excellent customer service

By Catherine B., New York, Verified Reviewer

Within minutes of filling out the online form on Lemonaid, I was paired with a nurse practitioner who reviewed my request and called me to get my questions answered and order expedited. The best customer service, thank you Dina!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 28, 2020

Catherine, thank you! I'm forwarding your kind review to NP Dina in Georgia - it will make her day. We know you have lots of choices for who to go to when you need an online prescription, so we try to differentiate ourselves with friendly helpful customer service and fair transparent pricing. May you and your family stay safe.

Helpful Review? 1 Person Has Voted

Posted on Mar 27, 2020

New birth control prescription

By Kalie K., Kingman, AZ, Verified Reviewer

I signed up for Lemonaid to get back on birth control. I had a very cool experience! Had a video chat with Danielle Jansen, NP, and she was super nice and helpful. Got my prescription and going about my day. Definitely going to be using this amazing service again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 28, 2020

NP Danielle Jansen - based in Missouri - is the most recent person to join our medical team, so thanks for giving her a shout-out! "Super nice and helpful' is who we try to be for all our patients, whether you need an online prescription for birth control, UTI treatment, treatment for depression and anxiety, or many other things too. We can also ship your medicines direct to your door from our wonderful pharmacy team in St Louis. Thanks, Kalle.

Helpful Review? 1 Person Has Voted

Posted on Mar 26, 2020

Outbreak

By Toni P., Hopewell, VA, Verified Reviewer

Questions were reasonable, time was not long for questioning, diagnosis doctor called me within 3-4 hours and went thoroughly through my questioning and was listening to what I was saying and ordered me exactly what I needed. Did better than my actual doctor really.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 26, 2020

Hello, sir. Thank you for your review. On the one hand, it's great that our medical team did better than your actual doctor, on the other hand, I wish you had a local doctor who served you better! Our wonderful team of doctors and NPs always try to listen carefully to our patients so that we understand your situation and help you as best we can. We always try to provide a 5* service, so any feedback you could give us about how we could have delivered a 5* service rather than 4* service, would be hugely appreciated. Please send your feedback through your secure Lemonaid account and we'll work on doing a better job next time.

Posted on Mar 24, 2020

Very thorough and helpful

By Jennifer R., Illinois, Verified Reviewer

I do not have health insurance at this time so despite general good health, small health issues pop up, like a recent UTI. I live in a very small town so a trip to a doctor (about a 20-minute drive) would have been incredibly uncomfortable. Plus I would have had to wait about six hours since the symptoms cropped up at two in the morning. I received a treatment plan quickly that was more thorough than most face-to-face doctor visits I've had in the past. The treatment plan also included helpful advice to prevent future infections. I am very impressed with this service and definitely recommend it to anyone in need of quick, but in-depth medical assistance. Thank you, Lemonaid Health, for your services!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 24, 2020

Jennifer, that's great news that we could help you out and save you the drive and wait involved in getting to a doctor. We know UTIs are no fun, so we're honored that our medical team were able to help you out with an online prescription for UTI treatment. I hope you're feeling better now, but if you're not, you know where to reach us for more help and follow-up advice!

Posted on Mar 24, 2020

Thank you!

By Cinda N., Idaho Falls, ID, Verified Reviewer

Thank you for being here to help me start my quitting journey. I didn’t mind waiting only maybe 20 minutes to visit with a nurse practitioner. I’m committed to quitting cigarettes. It even caused arguments between my spouse and I. I have been motivated for a while but no other methods were enough for me. I’m glad you are here to help me do something about it to FINALLY beat smoking. I look forward to trying the medication when it comes and finally being successful. Thank you so much for the ease of service and not putting me down for not being successful with other ways. I really appreciate the comfort you give just by being there and able to help. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 24, 2020

Cinda, congratulations on making the decision to stop smoking. That's a HUGE step. It's our privilege to help you quit smoking. If you have any follow-up questions about how to take the medicines that we're shipping you from our pharmacy in St Louis, don't hesitate to reach out. Stay well, please.

Posted on Mar 24, 2020

Quick, easy, and secure

By Karis M., Phoenix, AZ, Verified Reviewer

I had a wonderful experience using Lemonaid. They got to me quickly, really understood any questions or concerns I had, and made sure I was healthy in other ways rather than the one reason for my appointment. It may take a few minutes in the online waiting room, but it was worth it. Especially for moms who might have kids running around, she now doesn’t have to load them all in the car and keep them entertained while she has her appointment. I would definitely recommend using a Telehealth service.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 28, 2020

Karis, our whole team appreciates you taking the time to leave this review about Lemonaid Health. "Quick, easy, and secure" pretty much sums it up. Our medical team of doctors and NP make sure they think about what we can do to help you with your wider health, not just for the one reason why you might come to us. Whether it's recommending a blood pressure check, recommending a lab test, or many other things, we'll give you the advice we think will be helpful. Please spread the word to the moms you know!

Posted on Mar 24, 2020

Easy and fast

By Kaylyn M., Chandler, AZ, Verified Reviewer

This process was super easy and fast. I don’t have insurance and could not afford $200.00 to go to a doctor's office. This was affordable and I didn’t have to leave my house with my babies. Thank you for making my life easier!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 26, 2020

Kaylyn, "super easy and fast" is music to our ears. Thank you, ma'am. We're here for our patients who lack insurance, and here for our patients who have insurance. We offer convenient affordable care if you need online prescriptions, lab tests, or fair priced medicine delivery to your door by our pharmacy team in downtown St Louis, Missouri. May you and your family stay safe in these difficult times.

Posted on Mar 21, 2020

Amazing and easy!

By Sara G., Phoenix, AZ, Verified Reviewer

This place is legitimate! They were so fast and super helpful with all of my questions. I switched from another mail-order prescription company and I’m so happy I did. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 21, 2020

Sara, we sure ARE legit! "Fast and super helpful" - thank you for sharing that. We know you and every American out there has a choice of who you can use to get the care and online prescriptions you need. We try to differentiate through friendly attentive service and super transparent pricing. We can't compete with the marketing dollars the big guys have, but we can compete on service, and that's what we try to do. You stay well, Sara, and thanks for giving us the opportunity to help you.

Helpful Review? 1 Person Has Voted
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