Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on May 3, 2021

I love this service

By Gisell M., Altamonte Springs, FL, Verified Reviewer

The Lemonaid team is always great to speak to. They are quick to send my medications and to follow up with my questions.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quickness

Attentiveness

Friendliness

No “cons” were specified in this review

Posted on May 2, 2021

Ariane was great

By Stev B., Cincinnati, OH, Verified Reviewer

Ariane was great, really easy to talk to, and very attentive to what I had to say. She genuinely cares, which in the world of telehealth visits a lot can seem to be lost in translation as far as feeling the person actually cares.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on May 2, 2021

Ordered medicine for HSV 2

By Chiara P., St. Petersburg, FL, Verified Reviewer

The NP I spoke to is friendly and helpful. I appreciate her going out of her way to explain things, what HSV is and what it isn't.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy service

Friendly service

Smart people

No “cons” were specified in this review

Posted on May 2, 2021

Review

By JJ M. , Katy, TX

It has been great so far. A lot cheaper than going to a doctor and better than waiting in a doctor's office for hours. Didn’t have to do any blood test. And didn’t have to get poked by needles.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Cheap

Didn’t have to go see a doctor

Waiting room took a while

Could be cheaper

Have to check in every month

Posted on May 2, 2021

Great

By Bennie B. , New Orleans, LA

Great NP, listened to my issue and gave meds. Great NP, she was quick to respond and explained everything to me in clear English.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Attentive

Quick to respond

Listen to me tell my story

No “cons” were specified in this review

Posted on May 2, 2021

Very helpful!

By Chelsea R. , Philadelphia, PA

It's so much easier to log in and list my symptoms than to go to the doctor and wait for hours for something I can get in just one.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Short wait times

No “cons” were specified in this review

Posted on May 2, 2021

So convenient

By Michelle M. , New York

I was a little skeptical at first, but I really have to say that they made the whole process easy for me. They make you want to get treated. They inform you of every detail during the whole process and you receive the medications very quickly. I would definitely recommend them to anybody.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

How quickly they respond to your requests.

How quickly they ship.

How well informed they keep you.

For a refill you have to start the process all over again.

Posted on May 1, 2021

Life saver

By Katie B. , Santa Cruz, CA

Easy, affordable, kind people. I felt relieved. The lady on the phone was a lifesaver and so comforting. Thank you, thank you, thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 1, 2021

Better than Urgent Care

By Amanda S., Orlando, FL, Verified Reviewer

The questionnaire was detailed and had all the options I needed to get an accurate detail of what I was experiencing. The telephone conversation with the doctor was fast (especially because I’m at work) and she was very nice.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Fast response

Customer Service

No “cons” were specified in this review

Posted on May 1, 2021

Quick, easy, but thorough

By David S. , Santa Cruz, NM

So far it looks like the service is useful. I like that the wait for a practitioner is pretty short, even midday when you would expect it to be busy.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Quick

Thorough

No “cons” were specified in this review

Posted on May 1, 2021

Good products and good service

By Charlie J. , Weybridge, VT

I had seen their ads and tried their product and I am very happy with what I have received. I would recommend them to other individuals.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on May 1, 2021

So kind and just so easy to deal with...truly the best!

By Michael P. , Harleysville, PA

Honestly, they are just so kind to deal with and I feel they truly care about their patients' wellness. The process is very easy and cost-effective.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Kindness

Medicine shipped right to your door

No “cons” were specified in this review

Posted on Apr 30, 2021

Lemonaid Health visit

By Christine H. , Greensboro, NC

I received a call back and friendly service very quickly. I felt like my concerns were heard and I received personalized, individual care.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Friendly

Knowledgeable

No “cons” were specified in this review

Posted on Apr 30, 2021

Really friendly

By Mark H., Reno, NV, Verified Reviewer

Very professional visit, very prompt and easy.

I would definitely recommend them to others.

Answered all my questions and made sure I understood the use of my medications.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Prompt

Easy

Professional

No “cons” were specified in this review

Posted on Apr 30, 2021

UTI treatment

By Yelena V., Brentwood, CA, Verified Reviewer

I got prompt help with the UTI infection, very efficient and effective health care. I liked the convenience and being able to receive affordable good quality medical care. I am recommending it to my friends. Thank you. I have Kaiser Permanente insurance and usually when I call them the waiting on the phone takes forever and after you have to wait for a doctor's appointment. But through Lemonaid it was a breeze to schedule an appointment and get the treatment I needed soon. And the price is very affordable too.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Affordable

Prompt

Quality

No “cons” were specified in this review

Posted on Apr 29, 2021

Attentive, understanding

By Catherine L. , Fort Worth, TX

I am currently dealing with the death of a family member that was very sudden. They did not make me mince words or relive anything extremely painful. I was given the most courtesy and kindness I have probably ever experienced from a healthcare professional. They even shipped out my medicine overnight at no cost to me due to the extreme nature of my circumstances.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Speed of service

Attentive staff

Genuine caring

For a monthly subscription, it’s very high, much higher than if I was only paying for a single doctors visit and just the medication

Posted on Apr 29, 2021

Quick review

By Devon M. , Irvine, CA

Very quick and efficient responses.

Price point was reasonable.

Very easy to navigate website.

Friendly service.

I was able to sign up, answer questions, and get a diagnosis in less than 15 minutes.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Urgency

Price point

Easy

No “cons” were specified in this review

Posted on Apr 28, 2021

Super fast and straightforward!

By Sarah F., Las Vegas, NV, Verified Reviewer

I love using Lemonaid Health! They make it so convenient to get treatment right away without needing to wait on a doctor's visit! This time they were even better and called me back within 10 minutes of missing the first call. Now I can finally get some relief!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Quick response

Friendly

No “cons” were specified in this review

Posted on Apr 28, 2021

Quick and easy!

By Anna G., West Lafayette, IN, Verified Reviewer

Have been struggling to find an affordable health plan to help with my GERD for months and could never find anything. Within an hour I was on the phone getting my medication situated and reestablished. Was an amazing experience and I would 10/10 recommend!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Affordable

Easy

Age restrictions on certain medications

Posted on Apr 27, 2021

Quick and easy

By Amanda W., Austin, TX, Verified Reviewer

Really thankful I found Lemonaid. I couldn’t get in to see my regular doctor but filled out a form and was able to talk to a nurse within an hour. She was friendly, helpful, and asked real questions to assess my situation. I was able to pick up my medicine on the same day which was such a relief.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Quick response

Professional and friendly

No “cons” were specified in this review

Posted on Apr 27, 2021

Great!

By John G., Mandan, ND, Verified Reviewer

Fast, easy, and courteous service. Would recommend. Will continue to use and look forward to future interactions. Great!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 27, 2021

Convenient with no loss in quality

By Charlotte L., Arlington, VA, Verified Reviewer

This app is fantastic! I have used it for a few years and was told more about possible medicine interactions during a short call or message conversation than I ever was with more traditional doctors. It is so convenient and easy to use. I trust that the doctors do indeed keep your safety in mind and will ask you questions if there is a reason to based on the type of medication you may be requesting or need. It is fantastic high-level care and at a great price. Plus, it is the most convenient teledoc option I have used by a landslide. Customer service is also fantastic and so helpful should you have any questions.

Cannot recommend this enough.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Quality

Fast turnaround

Responsive to questions

Cost

No “cons” were specified in this review

Posted on Apr 27, 2021

Birth control online

By Alicia M., Las Vegas, NV, Verified Reviewer

Great way to get birth control online! I chose the call back option and they called back within an hour - much faster than I expected.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Quick

No “cons” were specified in this review

Posted on Apr 27, 2021

Great service

By Courtney B. , Washington, DC

I’ve been using Lemonaid for a few years and still enjoy the service. I most recently spoke to Trisha, a nurse practitioner, about refilling a prescription and she was so helpful and understanding to my needs. All of my questions were answered and Trisha even took the time to send me a coupon code to help lower my prescription cost at the pharmacy.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Fast response time

Helpful people

Can’t get the exact medication needed through from Lemonaid

Wish there was more pricing information up front

Posted on Apr 26, 2021

Efficient and friendly

By Jamie B., Meridian, ID, Verified Reviewer

I can’t say enough good about Lemonaid Health. This is my second time using it for UTI. And it only cost $25 for the phone visit and $12 for a prescription with RxSaver. I don’t have insurance so it a game-changer for me.

Trisha was friendly and did very well addressing my symptoms. She even called me early from my appointment time, which was nice. Within 5 minutes my prescription was sent to the pharmacy.

I highly recommend Lemonaid Health.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Cheap

Efficient

Convenient

No “cons” were specified in this review

Posted on Apr 26, 2021

Depression

By Angie A. , Roanoke, VA

It was wonderful to talk to someone who actually cared. I've been alone for a while and to hear a friendly voice helped a lot.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Accessibility

No “cons” were specified in this review

Posted on Apr 26, 2021

First visit

By Susan M. , Carmel, IN

Very happy with my first visit with Tim Ryder NP. Easy, fast, and efficient! I appreciate his knowledge and expertise in explaining the process and plans for further care. Thank you!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Convenience

Efficiency

No “cons” were specified in this review

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