Beverly Hills MD

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Beverly Hills MD

Overall Rating

4.5

1209 Customer Reviews

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Summary

Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.

Pros

  • Many ingredients show clinical evidence for counteracting some of the signs of aging
  • No auto-ship requirements
  • Very positive customer reviews

Cons

  • Some accounts of poor customer service experiences
  • Products may be more expensive than other brands

Customer Reviews

4.5 Stars out of 1209 Reviews
5 Star:71% 4 Star:18% 3 Star:2% 2 Star:1% 1 Star:6%
91% Recommend This Company
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Posted on Mar 6, 2017

Perfect

By Ms Rebecca, Tierra Verde, Florida, Verified Reviewer

I am so completely satisfied with each and every product I have ordered. I am now using up the high-end products I used to buy as hand and foot creams. The texture, scent, application and immediate, as well as continued results, are so accurate as to its claims. I am and will continue to use and add to my collection of these perfect products. Thank you so much doctors for your brilliance and care.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 6, 2017

Lift and sculpt cream

By Fionna Ingram, Geelong, Victoria, Australia, Verified Reviewer

I am 64 years old, and my skin had become very dull. Since using the lift and sculpt cream, it has taken on a dewy look. My lines are still there but they sure as heck don't look so bad!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 6, 2017

Awesome results

By Cheryl Scherr, Iowa, Verified Reviewer

My skin has tightened up, and my crevices in my neck have become far less noticeable.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 21, 2017

Don't purchase

By Karen Willis, Spokane, WA, Verified Reviewer

I ordered the Correcting Body Complex, used for 75 days but it didn't perform any better than a drugstore moisturizer. I contacted Beverly Hills MD for return information. I returned it per their instructions (they received the items on 1/12/17), but I have still received no refund. Their customer service claims a credit back was issued on 1/20/17, but today is 2/20/17 and no credit has been issued.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

May 10, 2017

Hey there Karen, Samantha here with Beverly Hills MD. I am so sorry to hear that you were not satisfied with your results of the Crepe Correcting Body Complex. I will gladly check to make sure you have received your full refund. Please email me directly at samantha@beverlyhills-md.com Thank you!

Helpful Review? 15 People Have Voted

Posted on Feb 18, 2017

NOT one of the "good guys!"

By Jeri Peyton, Florida, Verified Reviewer

Late last night, 2/15/2017 at 11: 38 p.m. EST, after watching one of their videos, I did order the Crepe Correcting Body Complex, as well as the upsell purchase of three Lift + Firm Sculpting Creams. After researching the BBB and other consumer feedback sites, which I should have done before ordering, I had quickly decided that I did not wish to continue with the purchases, and I wished to cancel and have both orders refunded in full, as promised on their video and website.

So first thing the next morning, I did call the customer service department, 2/16/2017, 9:13 a.m. EST, (6:13 a.m. their time) at 1-877-828-5528 requesting to cancel, stop and refund both of my orders, as well as be removed from the auto ship immediately. The representative, who was abrupt and would talk over me instead of listening to me, said that she would cancel the auto ship, but that the orders were already shipping, which I absolutely do not believe that they couldn't be stopped in this short one-hour time frame from when the warehouse opened.

I work for a company that is very similar and know how the shipping process works, and we would have been able to do so easily and with no hassle or rudeness. They definitely should have been able to as well!

So now I have to pay to ship them back? This is an unacceptable and bad business practice. Thus, when I receive the orders, I will be immediately returning them for full refunds as promised and guaranteed by their company, and will expect a swift resolution on the full refunds. Otherwise, I will be calling my banking institution to dispute and chargeback all the charges.

I was hoping they were one of the "good" guys, but obviously not. Learn from my mistake and check them out on BBB and consumer complaint websites first!

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Mar 14, 2017

Hello Jeri, thank you for leaving us a review of your experience. I am sorry to hear that you did not wish to try out the product. While most of our customers love both of these creams and experience amazing results, we do understand that it is not for everyone. Due to our promise to ship all products within 24 hours, we send them out almost immediately. I apologize for any inconvenience this may have caused you. Please email me at Samantha@beverlyhills-md.com so that I can personally assist you with your refund process to ensure that it is handled quickly. Thank you Jeri, I look forward to hearing from you.

Helpful Review? 21 People Have Voted

Posted on Feb 16, 2017

Disappointing

By Patricia Bade, Portland, OR, Verified Reviewer

Regarding the Crepe correcting Cream, I used daily for over one month and saw NO DIFFERENCE in skin appearance.

I purchased four jars and will use it as a moisturizer until it's gone, but won't purchase it again. It is disappointing, but I feel that I should have known better.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Mar 14, 2017

Hello Patricia, thank you for taking the time to write us a valuable review. I am sorry to hear that you did not enjoy the product. We recommend that you continue using the product for another month to make sure you are giving it a chance to truly work. If you are still not seeing the results you expect by that point, I would be more than happy to personally issue you a full refund. Please email me directly at Samantha@beverlyhills-md.com so that I can assist you. Thank you Patricia.

Helpful Review? 16 People Have Voted

Posted on Jan 21, 2017

I received the product as a gift "Beverly Hills MD Lift & Firm sculpting neck and face cream"

By Melissa Albronda, Oswego, NY, Verified Reviewer

Save your money!

I was very excited as I received the cream called Beverly Hills MD Lift & Firm Cream as a gift. My dear sweet elderly aunt purchased this for me knowing I very much wanted to try the product. I had wanted to buy the product myself but thought the price was expensive. I found the cream to be non-greasy, faint to 0% odor (good nor bad) but had ZERO results/effect as far as firming or sculpting. I used it more than 3 times a day and travel with it in my handbag.

I have to give my review as unpleased, and I do not recommend spending the money (nor the time) in ordering. Being it was a gift, I feel I am in a position where I cannot receive a refund because I would have to tell my dear aunt who bought the cream for me as a gift that I don't like the cream (and I feel that it would be rude). However, I also feel bad that she wasted $120.00 for something that works as much as any $15.00 in-store cream which claims to do the same thing.

Regards!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Jan 16, 2017

Products that work

By Joey, Virginia, Verified Reviewer

When your friends comment that you are growing old backwards, it puts a smile on your face. I use the Lift and Firm Cream along with the newer Peptide Cream. Both have softened lines, and my neck is losing the sag and the lines, or the chicken neck look. I also take the Restore Complex Supplements.

Eating right and exercising go a long way. Taking care of your skin, the biggest organ on your body, is a requirement. Beverly Hills MD products do not cause your skin to break out, they make your skin smooth. It's taken a long time to find good products to use, and Beverly Hills MD is constantly looking to find better and better products.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 16, 2017

Waste of money

By Pat Faschan, Arizona, Verified Reviewer

I was taken in by their promotion to buy more Crepe Correcting Body Complex only to learn of their short shelf life. I made two phone calls to customer service and was told nothing can be done. A disclosure was never given regarding the shelf life, why would anyone buy in large quanties?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Dec 30, 2016

So So Cream, No Credit Issued for Return

By Fay Evans, Florence, AL, Verified Reviewer

I found the cream to be of little to no benefit to me, so I called after about 45 days to get a return authorization and was assured I'd have a credit to my credit card with 3-5 business days. I returned the cream November 29. Today is December 13, and had I not called the credit card company to check if I had a refund, the 60-day period during which my credit card company accepts disputes would have expired and I'd be out $117. You may like the product; but if you don't, be sure you check to be sure you get a credit before the time limit for your credit card company expires, because I don't trust these people and don't think you can count on their "60-day money back guarantee."

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jan 6, 2017

Hello Fay, I apologize for the inconvenience you experienced during your return process. We will of course credit your account back. Please email me at Samantha@beverlyhills-md.com so that I can personally assist you with your refund.

Helpful Review? 20 People Have Voted

Posted on Nov 9, 2016

It works fantastic for my neck.

By Tika, Texas, Verified Reviewer

I had thyroid removal, they cut my lower neck, over a period of year's I noticed my neck starting to crinkle. OMG, what to do? I found this product and it took 4 weeks to see a really big difference. It does work.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted
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